Drop - Reviews and experiences

clean finish, keeps time. The strap's a bit stiff though, but nothing serious. Only caveat: after reading other reviews I wouldn't risk buying pricey stuff from them yet.

product quality checks seem hit‑and‑miss and the first reply from support was weak. Refund sorted it in the end, but I’d be cautious ordering again until QA improves.

they only ship after they get enough orders, so you wait. I won’t lie, that waiting made me nervous at first, especially when the estimated dispatch slipped by a week. But here’s the thing — the moment I put them on and flipped on a familiar track, I stopped worrying. That was the exact second I knew I was happy. The sound was warm and detailed in a way I’d expected only from much pricier Sennheisers. It’s not totally perfect — the clamping force is a touch firm at first and I noticed a tiny bit of hiss on very quiet passages — but those things faded once I got used to them and the music mattered more than the quirks. Communication from Drop was steady: good tracking updates, clear emails about the delay, and a reasonable timeline instead of radio silence. Shipping took about five days after dispatch from the US to the UK, which I think is decent. Price-wise, I paid roughly $170 with shipping and, even if import duty shows up later, it’ll still be a bargain compared to similar models sold retail. I told my buddy to get in on the next group buy and he did; that’s how confident I felt. So yeah, slightly annoying waits and minor imperfections, but the point when I actually listened made it clear — good product, fair process, and worth the patience.

I just bought some keycaps from Drop recently. I was really looking forward to getting a really top-notch set, but the whole thing turned out to be a bit of a letdown. When the keycaps arrived, they were all jumbled up in a poorly packed box, with some even missing. The quality of the keycaps was just okay, definitely not what I was expecting for the price I paid. Honestly, I could've gotten the same or better quality for way less somewhere else. Plus, getting all those annoying spam emails after I made the purchase just made the whole thing even more disappointing.

I've noticed that Massdrop often gets some heat from customers, but personally, I've had a great experience with them. I've bought a few things in the blades and EDC categories and have always been really happy with what I received. The products are high-quality and exactly what I was expecting. I can't vouch for their clothes and watches, but if you're looking for knives, Massdrop is the way to go.