Marshall Headphones Reviews

: 21
86% Would buy here again

Most relevant positive review

  2024-05-08
Ear cushion replacement
I needed new ear cushions for my headphones and got directed to resellers by customer service. Th... Read on
R. Bauch

Most relevant negative review

  2024-01-22
Recent headphone repair
I had to replace the ear pads on my headphones not long ago, and then the headband ripped. I cont... Read on
Trey Miller

Review with most votes

  2024-04-25
Noise-canceling wireless headp
I just bought these amazing noise-canceling wireless headphones from this company and I have to s... Read on
A. Hahn

Reviews (21)

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    Noise-canceling wireless headphones

    I just bought these amazing noise-canceling wireless headphones from this company and I have to say, I am really impressed with them. The headphones themselves are top-quality, the sound is crystal clear and they block out any background noise perfectly. The battery life is great, I can use them for hours without needing to recharge. They are also super comfortable, lightweight and fit perfectly over my ears without any discomfort, even after long periods of use. The customer service I received was fantastic. They responded quickly, were professional and really friendly. It was obvious that they knew a lot about the product and cared about providing excellent service. It felt like a real conversation rather than just a customer service interaction. Overall, I am really happy with my purchase and would definitely recommend these headphones to anyone.


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    Stanmore II purchased on Black Friday sale

    The sound quality of the Stanmore II speaker is just incredible, eh? I bought it on sale during Black Friday and I gotta say, I'm blown away by how well it performs. The bass is so deep and rich, and the treble is super crisp and clear. Overall, the audio clarity is top-notch, eh? I love being able to hear all the details in my music. Plus, the design of the speaker is really sleek and stylish, fits right in with my home decor. The only small thing that bothered me was the ordering process. I made a mistake with my delivery address and couldn't fix it after I placed the order. It would've been nice if they let you change the address after buying. But despite that, I'm really happy with my purchase and would definitely recommend it to anyone looking for high-quality sound, eh?


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    Problem resolution

    Eh, so I had an issue with this product I bought and I contacted customer service for help, ya know? At first, I was kinda bummed out 'cause the response seemed all robotic and didn't really focus on my exact problems. But, after some more back and forth and asking to talk to someone higher up, I finally got in touch with this customer service rep named Sherri. And lemme tell ya, Sherri was amazing! She knew her stuff and handled things like a total pro, giving me a solution that was just for me. It was even better than I expected, I tell ya. I'm so thankful for the awesome service I got and I'm glad I changed my mind about their support. Cheers to Sherri and the team!


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    Super cool headphones

    Oh man, I was so pumped to get these headphones because my old ones were just awful. These headphones are seriously amazing because they totally draw you into the music and drown out all the annoying background noise. I love being able to just chill and groove without any interruptions! The only downside is that during online meetings, it seems like everyone can hear all the noise around me more than they can hear my voice. Not a huge deal, though, I'll have to find a solution for that. These headphones are so good that I might even have to get another pair for my husband!


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    Ear cushion replacement

    I needed new ear cushions for my headphones and got directed to resellers by customer service. They delivered the product quickly and it's working great, just like before. Big shoutout to Emma from the chat service for all the help!


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    Fridge and MG30GFX

    I just bought a fridge and MG30GFX and man, let me tell you, I was really not impressed. They both seemed kinda flimsy and made a lot of noise. I decided to take them back and went with another brand instead. Do yourself a favor and choose something more reliable.


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    Small device with excellent sound quality

    I recently picked up this awesome little gadget called the Major IV, and let me tell you, the sound quality is absolutely top-notch. The battery life on this thing is insane, it just keeps going and going. Plus, the knob on it works like a charm. The only bummer is that it's made in PRC, but it seems like that's pretty common these days with a lot of companies. I've been on the lookout for something that can rival Marshall when it comes to sound quality, but nothing has quite matched up yet.


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    High-quality headphones

    I just bought myself a super fancy pair of headphones from this shop and let me tell you, they are way better than I expected. The style is really cool and up-to-date, they feel great on my ears even after wearing them for hours, and the sound is top-notch. The battery lasts forever, much longer than any headphones I've had before. The person who helped me out was amazing, so friendly and helpful. I'm really happy with my purchase and will definitely be coming back for more stuff in the future.


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    Purchased headphones

    The headphones I picked up were top-notch! The sound quality and functionality were amazing, and I absolutely loved the one-button control feature. But, after using them for a while on long phone calls, I started hearing a strange sizzle sound. I contacted customer support, and they were super quick to respond and very friendly. Even though they couldn't fix the issue, they sent me a replacement right away. I'm beyond impressed with their service! Marshall now has a customer for life in me.


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    Emberton ll speaker for classical listening

    Oh, let me tell you about the Emberton II speaker - the sound quality is just amazing! As someone who loves classical music, I was truly impressed. Even though it's compact, the performance is outstanding, and it's made my music listening experience in the office so much better. The build quality is top-notch, and I have to give a shoutout to the company for their excellent customer service.


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    Speaker purchase for brand aesthetic and sound quality

    I bought some speakers from this store because they're known for having good-looking brands and great sound. Ordering was easy and I was looking forward to getting my new speakers. But then things went downhill when DHL, the shipping company, delayed the delivery. It's been more than a week now and I still don't have my speakers. They said they'd look into it and find the missing package, but I haven't heard anything from DHL since. It's really frustrating, especially because this store has such a good reputation.


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    Repair of Woburn speaker

    I reached out to Alex and Ian for some help fixing my speaker. I took it to the repair shop, but they didn't have the parts I needed. They offered me a refurbished Woburn 2 instead. I only had to cover the shipping costs. I was really impressed with how accommodating they were.


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    Stanmore speaker repair

    Reached out to customer service about my almost 10-year-old Stanmore speaker that suddenly conked out on me. Emma came through with a sweet deal - free repair service, just had to cover the shipping cost. Smooth sailing all the way. Much appreciated!


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    Marshall headphones

    Customer support at Marshall Headphones is top-notch. They've got a really great team ready to help with any problems you might have with your headphones. It's nice to know that there's always reliable support there when you need it.


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    Recent headphone repair

    I had to replace the ear pads on my headphones not long ago, and then the headband ripped. I contacted customer service for help, but they weren't very helpful. They just told me to buy new headphones instead of trying to fix the problem with the ones I already have.


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    Exceptional customer service

    I just wanted to share my amazing experience with the customer service at this place. The staff there were really quick to respond and super helpful in finding solutions to my questions. I definitely suggest checking out this store and their products. It doesn't matter where you got it from, they are always there to help out in a really professional way.


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    Misleading return policy

    I was really let down by the purchase I made from this company. They advertised a 30-day full refund return policy, but didn't say anything about customers having to cover the return shipping costs. This info wasn't given up front and seemed shady to make it tough for customers to return stuff. On top of that, they didn't tell us Canadians that products are coming from the USA, which makes the return expenses high. It's disappointing to see a big company like this using misleading tactics. I won't be coming back as a customer for sure and I'll warn others about shopping here.


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    Minor III earphones technical problem

    I had a bit of a problem with the case for my Minor III earphones. Marshall was really great about it, keeping me updated and going the extra mile to fix the issue. Top-notch service!


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    Issue with my headphones

    I had a problem with my headphones, eh, but the support team really came through for me and sent me a brand new pair without making me send back the old ones, eh. I couldn't believe it when I got the package with the new headphones, eh! They were so great and kept me in the loop every few days. Thanks for the awesome service, eh!


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