
DHGate reviews
Featured Reviews
Spotlight: What are our customers saying?
Decent finds, with a catch
"message the seller about sizes before you buy, and allow extra time for delivery. I'm glad I took the chance — saved money and not disappointe..."
Late delivery, thin service
"quick checkout, seemed fine. Delivery dragged on though, took ages and tracking barely updated. Customer service was worse — slow replies and they ..."
I bought stuff that was all broken and damaged ...
"Eh, so like, all the stuff I bought ended up being busted and wrecked after only 2 months, eh? I tried to sort things out and send them back, but t..."
Reviews (25)
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Bought a shirt 2 months ago, still waiting! 😡
1 reviews
I bought a shirt 2 months ago and it hasn't shown up yet! 😭 I didn't even get a confirmation email or an order number. It feels like I got totally ripped off! 😡 I'm so annoyed and let down! 😤 I definitely wouldn't suggest using this company! 😠
Detailed Ratings
Bought a shirt 2 months ago, still waiting! 😡
I bought a shirt 2 months ago and it hasn't shown up yet! 😭 I didn't even get a confirmation email or an order number. It feels like I got totally ripped off! 😡 I'm so annoyed and let down! 😤 I definitely wouldn't suggest using this company! 😠
Cool stuff
3 reviews
I ordered some really cool stuff about 2 weeks ago and got it super quickly! The quality was seriously amazing, like, actually amazing! The payment process was super smooth and easy, no problems at all. But, I'd suggest taking some bad reviews with a grain of salt sometimes, just make sure to double check the reviews on the seller or product before making a purchase.
Detailed Ratings
Cool stuff
I ordered some really cool stuff about 2 weeks ago and got it super quickly! The quality was seriously amazing, like, actually amazing! The payment process was super smooth and easy, no problems at all. But, I'd suggest taking some bad reviews with a grain of salt sometimes, just make sure to double check the reviews on the seller or product before making a purchase.
Clothing purchase
25 reviews
I just ordered some clothes from this website and I gotta say, I was super let down with what I got. It was nothing like the description or the pics. And don't even get me started on trying to reach customer service - what a nightmare! It took nearly two months for my stuff to show up. Honestly, I'd suggest skipping this site altogether and going with eBay. Trust me, it's way better.
Detailed Ratings
Clothing purchase
I just ordered some clothes from this website and I gotta say, I was super let down with what I got. It was nothing like the description or the pics. And don't even get me started on trying to reach customer service - what a nightmare! It took nearly two months for my stuff to show up. Honestly, I'd suggest skipping this site altogether and going with eBay. Trust me, it's way better.
I bought stuff that was all broken and damaged after 2 months
22 reviews
Eh, so like, all the stuff I bought ended up being busted and wrecked after only 2 months, eh? I tried to sort things out and send them back, but there was no one to talk to or help me out. I even had to fork out for the return shipping with no guarantee of getting my money back. It was totally annoying and let me down, eh.
Detailed Ratings
I bought stuff that was all broken and damaged after 2 months
Eh, so like, all the stuff I bought ended up being busted and wrecked after only 2 months, eh? I tried to sort things out and send them back, but there was no one to talk to or help me out. I even had to fork out for the return shipping with no guarantee of getting my money back. It was totally annoying and let me down, eh.
Shoes too small
4 reviews
OMG, so I ordered these super cute shoes online and when they arrived they were like way too small for my feet. I was so upset! I sent all the proof to DHGate that the shoes were the wrong size, but they still gave my money to the seller. The customer support was like, no help at all and just told me to talk to the seller myself. Like, why even have a dispute team if they're not going to help me? I am so disappointed and would totally not recommend buying from DHGate, like ever again.
Detailed Ratings
Shoes too small
OMG, so I ordered these super cute shoes online and when they arrived they were like way too small for my feet. I was so upset! I sent all the proof to DHGate that the shoes were the wrong size, but they still gave my money to the seller. The customer support was like, no help at all and just told me to talk to the seller myself. Like, why even have a dispute team if they're not going to help me? I am so disappointed and would totally not recommend buying from DHGate, like ever again.
About DHGate
DHGate is a Chinese e-commerce platform that facilitates the sale of manufactured products from suppliers to small and medium retailers. It is often recognized for offering a wide range of products, including electronics, apparel, and accessories, at wholesale prices. Founded in 2004 by Diane Wang in Beijing, DHGate operates as a business-to-business (B2B) and business-to-consumer (B2C) marketplace, providing a platform for international buyers to purchase items in bulk or individually from Chinese manufacturers and sellers. The company acts as a mediator, ensuring secure transactions, shipment tracking, and dispute resolution between buyers and sellers. DHGate's business model is designed to help small and medium-sized enterprises (SMEs) source products globally, thereby reducing the costs associated with middlemen.
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Contact Information
8F Building A, U-CENTER, No.28 Chengfu Road, Haidian District, Beijing,China.
10008 Beijing
United States
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Last update: October 19, 2025




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