GetResponse

GetResponse reviews

20 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
55%
Would buy here again
Ordering
8.0
Service
7.2
Pricing
6.4
Delivery
6.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Email platform feedback

9.5

"I've been using this email platform for about a year now, eh, and it's super reliable, you know! Writing emails and newsletters is a bree..."

Critical

Email marketing service purchase

4.0

"When I started dealing with the tech team, things were going well. But gotta say, I wasn't too happy with the higher-ups at the company. The s..."

Most Voted

Ez to use email platform

9.5

"GetResponse is awesome, eh! I've tried so many email platforms, but this one is definitely my favourite, for sure. They have this amazing live..."

Reviews (20)

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Auto Responder platform

R

3 reviews

6.0
Overall Rating
Would buy here again
No

This auto responder platform is just terrible. It never works right and half the time it's not even working at all. When you try to integrate something, they suspend you for no good reason. It's such a waste of time and energy. They say they're all about making money, but they don't actually let their users make any money. It's crazy how they're raking in millions while not letting others make a living. It's just ridiculous. Happy Valentine's GetNoResponse.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Email platform feedback

J

24 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been using this email platform for about a year now, eh, and it's super reliable, you know! Writing emails and newsletters is a breeze, and everything is just so easy to figure out, eh. I don't have a ton of leads right now, but I send emails to lots of clients every day and it works like a charm, you bet. No spam issues at all, eh!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Easy website

H

1 reviews

9.5
Overall Rating
Would buy here again
Yes

The website is really user-friendly. I like how easy it is to find my way around and get what I'm looking for. Plus, the customer service is top-notch! I was kinda nervous after reading some negative reviews, but the live chat support was fantastic. They got back to me super quickly and answered all my questions.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Email marketing service purchase

W

1 reviews

4.0
Overall Rating
Would buy here again
No

When I started dealing with the tech team, things were going well. But gotta say, I wasn't too happy with the higher-ups at the company. The service wasn't what they promised, and it caused a lot of frustration for me. I couldn't even send emails for the first couple of weeks, so the service was pretty much useless. When I asked for a refund or a discount for the next month, they said no. Blazej from the senior management was really stubborn and wouldn't budge on it. Being a new customer, I felt let down by how they treated me and now I'm thinking about looking into other options after this experience.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
2.0

Do you already have an account?

Customer service errors

D

18 reviews

6.0
Overall Rating
Would buy here again
No

I've been a loyal customer of this company for a long time now, eh. But, I've gotta say, I've been pretty disappointed with their customer service lately. Even though I've had good experiences with them in the past, the guidance I've been getting from their reps has been off-base, leading to some serious mistakes on my account. These errors have actually cost me money and have made me less happy with the company. Even though they said they're looking into it, there hasn't been any improvement yet. This kind of service just ain't right and has really made me question my trust in the company, ya know.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Email marketing platform review

M

23 reviews

9.5
Overall Rating
Would buy here again
Yes

GetResponse is definitely the best follow-up email marketing platform we've ever used, eh? The advanced features have really helped boost our response rates and overall business success, you know? Plus, the support team is top-notch and the tips and webinars they offer are super helpful, eh? We've tried a few other email marketing platforms before, but none of them even compare to the awesome effectiveness of GetResponse, eh?

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Email marketing software

W

29 reviews

2.5
Overall Rating
Would buy here again
No

I signed up for this email marketing software hoping for the best, but I gotta say, my experience with their customer service was far from good. So get this - I had this spamtrap problem, right? Next thing I know, my account gets shut down out of nowhere and nobody bothered to tell me why. When I tried getting in touch with their support team for help, it was like talking to a brick wall - no response whatsoever. This whole lack of communication had me feeling frustrated and completely stuck, and the worst part is that my business took a hit because of it. Honestly, I wouldn't recommend this service to anyone who values reliable customer support.

Detailed Ratings

Order
4.0
Service
2.0
Price
2.0
Delivery
2.0

Do you already have an account?

Email marketing platform

E

5 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been using this email marketing platform for a few years now, and it's come a long way. It's got everything I need for my business - from email responders to landing pages and website design, it's all there. The tutorials and trainings they offer are super helpful and have really helped me make the most of this platform. It's like having a personal assistant for my online business!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Lost access to my accounts

M

1 reviews

4.0
Overall Rating
Would buy here again
No

I lost my accounts because of a couple of spam complaints, couldn't even export my contacts. I won't be using that service again.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
2.0

Do you already have an account?

Email marketing tool for e-commerce

R

7 reviews

10.0
Overall Rating
Would buy here again
Yes

I would totally recommend this email marketing tool! I use it to send lots of emails every month for my online store. The email builder and templates are really easy to use, and the option to schedule perfect timing deliveries has really boosted my open rates. It connects smoothly with my e-commerce platform, so I can send personalized content based on what my customers buy. I also take advantage of forms, pop-ups, and landing pages to interact more with my audience. Overall, it's a fantastic tool at a great price.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Paid for email list but got scammed

K

20 reviews

3.5
Overall Rating
Would buy here again
No

Get Response straight up took my money for an email list that I was counting on, but then they pulled the plug on me and refused to give me my money back. Not cool at all. I was looking forward to sending out awesome emails to everyone, but now I'm stuck with nothing - no list, no money. Major disappointment, dude.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
2.0

Do you already have an account?

Email marketing tool

S

1 reviews

8.5
Overall Rating
Would buy here again
Yes

I've been using this email marketing tool for almost two years, and let me tell you, there's been a noticeable difference in how well my email campaigns are doing. It's super easy to use, I can easily create and design my emails without any hassle. What I love the most are the dynamic content features and the AI Subject Line Generator, they really help me personalize and make my email content better.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Email marketing software experience

C

10 reviews

3.5
Overall Rating
Would buy here again
No

I recently gave a new email marketing software a shot and it turned out to be a complete disaster. I've been loyal to a different platform for years now, but decided to switch things up and test this one out. As soon as I started sending emails to my list, I ran into over 90% errors. They quickly suspended my account, claiming that my emails were inactive. I tried explaining that I've been using the same list for years without any problems on my old software, but they never bothered to reply. I asked for a refund since I couldn't use my account, but they just ignored me. All in all, it was a terrible experience and I really think you should steer clear of this company.

Detailed Ratings

Order
6.0
Service
2.0
Price
4.0
Delivery
2.0

Do you already have an account?

Long-time user, 7+ years

M

4 reviews

8.0
Overall Rating
Would buy here again
Yes

I've been using this email marketing platform for over 7 years now and I gotta say, it's been a pretty solid ride. I mainly stick to the basics like sending emails, setting up autoresponders, and creating forms, but I've gotta admit, the custom design options can be a pain sometimes, especially with forms. But overall, I stick with this platform because I think it's got the most bang for my buck.

I've seen a lot of improvements in how the platform works and looks over the years, which is great. And lemme tell ya, the customer service used to be a total nightmare, but it's gotten a whole lot better lately.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

Do you already have an account?

Email Marketing Shutdown

D

1 reviews

5.0
Overall Rating
Would buy here again
No

GetResponse suddenly disabled all of my optin forms because of a ReCaptcha problem, which really messed up my email marketing. I quickly fixed the ReCaptcha issue, but their tech support didn't get back to me for over 12 hours, leaving me hanging. And even when they said they fixed it, I still had trouble and had a hard time getting them to deal with ongoing issues. It's not cool to have such poor communication and support, especially since it's affecting my business and I've been using their service for years. This whole thing has been really frustrating and now I'm on the lookout for other options.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
4.0

Do you already have an account?

Email marketing services

G

23 reviews

4.5
Overall Rating
Would buy here again
No

That was the worst service and customer support I've ever seen. I would definitely recommend avoiding them - there are so many other companies out there with better technology and features. I bought an account but had to cancel because the service was terrible (and they don't even offer refunds - they know they're not good!). Definitely not worth investing in for the long term!

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
2.0

Do you already have an account?

Online marketing services

R

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently used the online marketing services from this company and I gotta say, I was super impressed with how professional and helpful they were. Their website was easy to use and I found all the samples and info I needed to make a decision without any trouble. And when it came time to place my order, everything went smoothly - all the costs and info were laid out clearly. I really liked that they didn't push me to buy anything right away, it gave me the space to decide on my own time. All in all, it was a really good experience and I would totally recommend their services to others.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Email marketing tool

A

1 reviews

9.0
Overall Rating
Would buy here again
Yes

As someone who uses the email marketing tool, I'm really diggin' the user-friendly layout and all the different features it offers. Being able to whip up some killer email campaigns and automate follow-ups has seriously upped my marketing game. Plus, the analytics and reporting tools have given me some awesome insights into how well my campaigns are doing. All in all, I'm happy with how this tool helps me connect with my target audience in a super efficient way.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Simple and User-friendly Email Marketing Platform

Q

21 reviews

9.5
Overall Rating
Would buy here again
Yes

GetResponse is such a great email marketing platform, especially for folks who are just starting out. The interface is super easy to use, so you can easily make new lists, email templates, and autoresponders. The layout is straightforward and easy to get around, with clear sections to guide you. And if you ever need help, the support team is quick to respond and really helpful. All in all, using this platform has been a really positive experience.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Ez to use email platform

A

6 reviews

9.5
Overall Rating
Would buy here again
Yes

GetResponse is awesome, eh! I've tried so many email platforms, but this one is definitely my favourite, for sure. They have this amazing live chat feature that I can use whenever I run into a problem or have a question. And let me tell ya, they always reply super quickly, like in just minutes, eh! And on top of that, they're constantly updating their app and using AI, so you know they're right up there on the cutting edge, eh. The reports they provide are great, and the platform itself is really user-friendly. Overall, I just can't get enough of GetResponse, I tell ya!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

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About GetResponse

GetResponse is an email marketing platform that provides a range of digital marketing solutions including email marketing, marketing automation, landing page creation, and webinar hosting. Established in 1998 in Poland by Simon Grabowski, GetResponse has grown to serve customers globally, offering tools to create content, boost sales, and increase traffic to businesses of all sizes. The platform is designed to help users manage their email campaigns and marketing automation with ease, aiming to increase engagement and conversion rates. Over the years, GetResponse has evolved to include features such as autoresponders, analytics, and integrations with third-party services to enhance its usability and effectiveness in digital marketing strategies.

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Contact Information

🌐 www.getresponse.com

Categories GetResponse

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Last update: November 29, 2024

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