GetResponse reviews

after months of back-and-forth I actually saw the last meal-kit charge vanish. I used it for quick weeknight dinners and it was handy, messy boxes sometimes, customer service was slow and annoying, but when it finally ended properly I felt relieved, honestly — still wonky, but fine.

Started late one evening and half the site was up by morning. Support was there — the mix of AI and real agents helped when I hit a wall. Tickets came back fast. Delivery overall was solid, though I dragged my feet and it stretched out; not their fault. Price felt fair. My only wish is clearer timelines up front. Recommend reaching out to support early if you need speed.

Not worth the headache — buyer beware. I first saw them on Facebook and a coworker tipped me, so I tried it, but they charged my card multiple times (no joke, twice then again) and then expected me to prove it — the irony. Tickets are slow and perfunctory, they reply with one-line answers and then nothing for days. Weirdly, the product itself was fine, actually better than I expected, which is maddening because the billing and support ruin it. Won't risk it again.

she explained the steps in plain English, fixed a weird setting I couldn't even describe, and tossed in a little trick that saved me hours. I actually laughed out loud, low expectations smashed. Human help, quick and practical and patient — felt like someone was actually on my side for once.

you still can't rename a newsletter after sending, so if I forget to label something I get stuck with "untitled message" in my history. For someone juggling client lists and daily campaigns, that clutter adds up. On the plus side, core deliverability seems okay and basic reporting gives enough insight to iterate. That keeps me mildly optimistic — if the team fixed the editor and made it easier to move content between features (and allowed bulk uploads from a spreadsheet), this would be a solid product for solo operators and small teams. For now it's usable but fiddly, and for the price I expected a cleaner, more modern experience.

This auto responder platform is just terrible. It never works right and half the time it's not even working at all. When you try to integrate something, they suspend you for no good reason. It's such a waste of time and energy. They say they're all about making money, but they don't actually let their users make any money. It's crazy how they're raking in millions while not letting others make a living. It's just ridiculous. Happy Valentine's GetNoResponse.

I've been using this email platform for about a year now, eh, and it's super reliable, you know! Writing emails and newsletters is a breeze, and everything is just so easy to figure out, eh. I don't have a ton of leads right now, but I send emails to lots of clients every day and it works like a charm, you bet. No spam issues at all, eh!

The website is really user-friendly. I like how easy it is to find my way around and get what I'm looking for. Plus, the customer service is top-notch! I was kinda nervous after reading some negative reviews, but the live chat support was fantastic. They got back to me super quickly and answered all my questions.

When I started dealing with the tech team, things were going well. But gotta say, I wasn't too happy with the higher-ups at the company. The service wasn't what they promised, and it caused a lot of frustration for me. I couldn't even send emails for the first couple of weeks, so the service was pretty much useless. When I asked for a refund or a discount for the next month, they said no. Blazej from the senior management was really stubborn and wouldn't budge on it. Being a new customer, I felt let down by how they treated me and now I'm thinking about looking into other options after this experience.

I've been a loyal customer of this company for a long time now, eh. But, I've gotta say, I've been pretty disappointed with their customer service lately. Even though I've had good experiences with them in the past, the guidance I've been getting from their reps has been off-base, leading to some serious mistakes on my account. These errors have actually cost me money and have made me less happy with the company. Even though they said they're looking into it, there hasn't been any improvement yet. This kind of service just ain't right and has really made me question my trust in the company, ya know.

GetResponse is definitely the best follow-up email marketing platform we've ever used, eh? The advanced features have really helped boost our response rates and overall business success, you know? Plus, the support team is top-notch and the tips and webinars they offer are super helpful, eh? We've tried a few other email marketing platforms before, but none of them even compare to the awesome effectiveness of GetResponse, eh?

I signed up for this email marketing software hoping for the best, but I gotta say, my experience with their customer service was far from good. So get this - I had this spamtrap problem, right? Next thing I know, my account gets shut down out of nowhere and nobody bothered to tell me why. When I tried getting in touch with their support team for help, it was like talking to a brick wall - no response whatsoever. This whole lack of communication had me feeling frustrated and completely stuck, and the worst part is that my business took a hit because of it. Honestly, I wouldn't recommend this service to anyone who values reliable customer support.

I've been using this email marketing platform for a few years now, and it's come a long way. It's got everything I need for my business - from email responders to landing pages and website design, it's all there. The tutorials and trainings they offer are super helpful and have really helped me make the most of this platform. It's like having a personal assistant for my online business!

I lost my accounts because of a couple of spam complaints, couldn't even export my contacts. I won't be using that service again.

I would totally recommend this email marketing tool! I use it to send lots of emails every month for my online store. The email builder and templates are really easy to use, and the option to schedule perfect timing deliveries has really boosted my open rates. It connects smoothly with my e-commerce platform, so I can send personalized content based on what my customers buy. I also take advantage of forms, pop-ups, and landing pages to interact more with my audience. Overall, it's a fantastic tool at a great price.

Get Response straight up took my money for an email list that I was counting on, but then they pulled the plug on me and refused to give me my money back. Not cool at all. I was looking forward to sending out awesome emails to everyone, but now I'm stuck with nothing - no list, no money. Major disappointment, dude.

I've been using this email marketing tool for almost two years, and let me tell you, there's been a noticeable difference in how well my email campaigns are doing. It's super easy to use, I can easily create and design my emails without any hassle. What I love the most are the dynamic content features and the AI Subject Line Generator, they really help me personalize and make my email content better.

I recently gave a new email marketing software a shot and it turned out to be a complete disaster. I've been loyal to a different platform for years now, but decided to switch things up and test this one out. As soon as I started sending emails to my list, I ran into over 90% errors. They quickly suspended my account, claiming that my emails were inactive. I tried explaining that I've been using the same list for years without any problems on my old software, but they never bothered to reply. I asked for a refund since I couldn't use my account, but they just ignored me. All in all, it was a terrible experience and I really think you should steer clear of this company.

I've been using this email marketing platform for over 7 years now and I gotta say, it's been a pretty solid ride. I mainly stick to the basics like sending emails, setting up autoresponders, and creating forms, but I've gotta admit, the custom design options can be a pain sometimes, especially with forms. But overall, I stick with this platform because I think it's got the most bang for my buck.

I've seen a lot of improvements in how the platform works and looks over the years, which is great. And lemme tell ya, the customer service used to be a total nightmare, but it's gotten a whole lot better lately.

GetResponse suddenly disabled all of my optin forms because of a ReCaptcha problem, which really messed up my email marketing. I quickly fixed the ReCaptcha issue, but their tech support didn't get back to me for over 12 hours, leaving me hanging. And even when they said they fixed it, I still had trouble and had a hard time getting them to deal with ongoing issues. It's not cool to have such poor communication and support, especially since it's affecting my business and I've been using their service for years. This whole thing has been really frustrating and now I'm on the lookout for other options.