GetResponse - Reviews and experiences

Works fine. Used it today — setup was quick, a couple small quirks though.

Started last week, skeptical at first, then it quietly clicked.

Realized when reply popped

Needed help after a move — it was a bit messy to order, but the rep stayed patient and even found a fix.

Mid-coffee I doubted it, now it's in daily use and I'm pretty glad.

I was skeptical before buying, tried other platforms and they felt clunky, but over a couple weeks the autoresponders worked for me, surprisingly easy and clever, no fuss

Honestly, it works — was sceptical after shady agency tools, but this platform lets a solo creator automate, sell and grow without tech headaches.

Saw tracking midweek; delivery came a day late. Customer service replied quickly and fixed things. Not perfect, but it works — I'd use them again, hoping faster next time.

Saw the starter plan on the pricing page; a colleague recommended it. Import halted with an "upgrade to 1,000" notice — irritating, but it still works overall.

Solid support, straightforward and reliable. I contact them for tech troubles and setup help. Team knows their stuff, answers clearly and finishes the job. Wish they'd be faster.

Right in the middle of unboxing — I remembered my coworker had tipped me about this. Delivery showed up earlier than expected, and customer service actually sorted a billing mix-up fast. Pretty impressed, would tell friends.

Needed something for daily remote work — it sits on my desk, feels solid and didn't overheat during long calls. Support actually replied fast and was polite, which surprised me. I'll test the service and report back later.

Spotted them on a forum, gave support a try when a deployment stalled. I knew I was satisfied when they replied within minutes with a concise fix — no back-and-forth. I told my teammate about them and passed the tip along.

Totally impressed — they fixed my issue in no time. I needed help for a last-minute email campaign after a rough setup elsewhere, so this was a big relief. Chat was quick, clear and professional; really grateful.

I heard about this platform from a coworker and gave it a shot. At first it froze our newsletters and still billed the organisation for months. Support was slow. Eventually things got fixed and I’m okay with the product, not thrilled though.

after months of back-and-forth I actually saw the last meal-kit charge vanish. I used it for quick weeknight dinners and it was handy, messy boxes sometimes, customer service was slow and annoying, but when it finally ended properly I felt relieved, honestly — still wonky, but fine.

Started late one evening and half the site was up by morning. Support was there — the mix of AI and real agents helped when I hit a wall. Tickets came back fast. Delivery overall was solid, though I dragged my feet and it stretched out; not their fault. Price felt fair. My only wish is clearer timelines up front. Recommend reaching out to support early if you need speed.

Not worth the headache — buyer beware. I first saw them on Facebook and a coworker tipped me, so I tried it, but they charged my card multiple times (no joke, twice then again) and then expected me to prove it — the irony. Tickets are slow and perfunctory, they reply with one-line answers and then nothing for days. Weirdly, the product itself was fine, actually better than I expected, which is maddening because the billing and support ruin it. Won't risk it again.

she explained the steps in plain English, fixed a weird setting I couldn't even describe, and tossed in a little trick that saved me hours. I actually laughed out loud, low expectations smashed. Human help, quick and practical and patient — felt like someone was actually on my side for once.

you still can't rename a newsletter after sending, so if I forget to label something I get stuck with "untitled message" in my history. For someone juggling client lists and daily campaigns, that clutter adds up. On the plus side, core deliverability seems okay and basic reporting gives enough insight to iterate. That keeps me mildly optimistic — if the team fixed the editor and made it easier to move content between features (and allowed bulk uploads from a spreadsheet), this would be a solid product for solo operators and small teams. For now it's usable but fiddly, and for the price I expected a cleaner, more modern experience.