GetResponse - Reviews and experiences

Works fine. Used it today — setup was quick, a couple small quirks though.

Started last week, skeptical at first, then it quietly clicked.

Realized when reply popped

Needed help after a move — it was a bit messy to order, but the rep stayed patient and even found a fix.

Mid-coffee I doubted it, now it's in daily use and I'm pretty glad.

I was skeptical before buying, tried other platforms and they felt clunky, but over a couple weeks the autoresponders worked for me, surprisingly easy and clever, no fuss

Honestly, it works — was sceptical after shady agency tools, but this platform lets a solo creator automate, sell and grow without tech headaches.

Saw the starter plan on the pricing page; a colleague recommended it. Import halted with an "upgrade to 1,000" notice — irritating, but it still works overall.

Solid support, straightforward and reliable. I contact them for tech troubles and setup help. Team knows their stuff, answers clearly and finishes the job. Wish they'd be faster.

Spotted them on a forum, gave support a try when a deployment stalled. I knew I was satisfied when they replied within minutes with a concise fix — no back-and-forth. I told my teammate about them and passed the tip along.

Totally impressed — they fixed my issue in no time. I needed help for a last-minute email campaign after a rough setup elsewhere, so this was a big relief. Chat was quick, clear and professional; really grateful.

I heard about this platform from a coworker and gave it a shot. At first it froze our newsletters and still billed the organisation for months. Support was slow. Eventually things got fixed and I’m okay with the product, not thrilled though.

Started late one evening and half the site was up by morning. Support was there — the mix of AI and real agents helped when I hit a wall. Tickets came back fast. Delivery overall was solid, though I dragged my feet and it stretched out; not their fault. Price felt fair. My only wish is clearer timelines up front. Recommend reaching out to support early if you need speed.

Not worth the headache — buyer beware. I first saw them on Facebook and a coworker tipped me, so I tried it, but they charged my card multiple times (no joke, twice then again) and then expected me to prove it — the irony. Tickets are slow and perfunctory, they reply with one-line answers and then nothing for days. Weirdly, the product itself was fine, actually better than I expected, which is maddening because the billing and support ruin it. Won't risk it again.

she explained the steps in plain English, fixed a weird setting I couldn't even describe, and tossed in a little trick that saved me hours. I actually laughed out loud, low expectations smashed. Human help, quick and practical and patient — felt like someone was actually on my side for once.

you still can't rename a newsletter after sending, so if I forget to label something I get stuck with "untitled message" in my history. For someone juggling client lists and daily campaigns, that clutter adds up. On the plus side, core deliverability seems okay and basic reporting gives enough insight to iterate. That keeps me mildly optimistic — if the team fixed the editor and made it easier to move content between features (and allowed bulk uploads from a spreadsheet), this would be a solid product for solo operators and small teams. For now it's usable but fiddly, and for the price I expected a cleaner, more modern experience.

This auto responder platform is just terrible. It never works right and half the time it's not even working at all. When you try to integrate something, they suspend you for no good reason. It's such a waste of time and energy. They say they're all about making money, but they don't actually let their users make any money. It's crazy how they're raking in millions while not letting others make a living. It's just ridiculous. Happy Valentine's GetNoResponse.

I've been using this email platform for about a year now, eh, and it's super reliable, you know! Writing emails and newsletters is a breeze, and everything is just so easy to figure out, eh. I don't have a ton of leads right now, but I send emails to lots of clients every day and it works like a charm, you bet. No spam issues at all, eh!

The website is really user-friendly. I like how easy it is to find my way around and get what I'm looking for. Plus, the customer service is top-notch! I was kinda nervous after reading some negative reviews, but the live chat support was fantastic. They got back to me super quickly and answered all my questions.

When I started dealing with the tech team, things were going well. But gotta say, I wasn't too happy with the higher-ups at the company. The service wasn't what they promised, and it caused a lot of frustration for me. I couldn't even send emails for the first couple of weeks, so the service was pretty much useless. When I asked for a refund or a discount for the next month, they said no. Blazej from the senior management was really stubborn and wouldn't budge on it. Being a new customer, I felt let down by how they treated me and now I'm thinking about looking into other options after this experience.