Fiverr - Overall Rating based on 20 reviews
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Writing services
Hey, so I've been using this website to have people write things for me, and it's been a blast! I've been using it for a couple of years now, and I think it's pretty cool. Sometimes I come across really amazing writers, and other times not so amazing ones, but all in all, I think it's awesome.
Freelancer dispute resolution
I had a problem with a freelancer on this platform where I wasn't happy with the work they did. Even though they said they finished the job and got paid, I was able to talk to customer support and got a refund after giving them all the info. I think there should be more protection for buyers and sellers to avoid stuff like this.
hired freelancer for coding work
I hired a freelancer on Fiverr to help me with a coding project. But things went south when they asked me to pay them through a cryptocurrency account instead of using the platform's payment system. And then, they disappeared without delivering the final product! Luckily, Fiverr came to the rescue and gave me credit for the freelancer's shady behavior, which I'm grateful for. Just a heads up, there are talented freelancers on the site, but watch out for those who try to bend the rules or take transactions off the platform.
Social media marketing services
I just bought social media marketing services from Fiverr and had some problems with the seller. But I gotta say, the customer service team at Fiverr was awesome and fixed the issue right away. Sara and Nash were so helpful and made sure they sorted out my concerns quickly. It's too bad that some sellers give Fiverr a bad name, but luckily the support team was able to fix things up.
Canadian Translation Services
I've had some good and bad experiences with freelancers on this platform, but overall I would say they are pretty reliable, eh? Just make sure to check them out real good before hiring them, eh?
Satisfied with artist, communication, hidden costs, additional fees, tipping forced
My experience with the artist on Fiverr was pretty good. I was really impressed by the quality of their work and how well they communicated. But, I gotta say, I was kinda bummed out by the hidden costs that Fiverr didn't tell me about at first. I ended up paying double of what they originally said, and that made me feel like I got tricked and ripped off by Fiverr. It's just frustrating to end up having to pay more than you planned because they didn't tell you everything upfront. And on top of that, being pressured to leave a tip before everything was done was just uncool and felt kinda sleazy. I mean, I liked the artist's work, but the lack of transparency and unexpected costs kinda ruined my experience with Fiverr.
Quick and convenient marketplace tools
Fiverr is a great place for both buyers and sellers. It's easy to use, payments are simple, and you don't have to worry about running a website. But, there are some not-so-great things too. Customer support is limited and sometimes sellers aren't properly checked out, leading to scams and lousy services. Personally, I had an issue where my card got canceled with no good fix, which was pretty frustrating.
Voiceover service
I got a voiceover service on Fiverr, but was bummed when I found out it was done by a robot. I reached out to support and told them that the person who said they were doing the voiceover wasn't actually a real person - their profile pic was just some generic stock image. Even after I showed them proof, Fiverr didn't do anything about it and let the fake stuff keep going.
Small niche, tough competition, only 2 messages received
As a customer with a small niche, I found it hard to stand out among the competition on this platform. I have around 20 gigs similar to mine, but only got 2 messages from potential clients, and they didn't end up working with me. The app works fine, but my overall experience was a bit disappointing.
Troubleshooting tech support
I was really impressed with the support I got. The technician went out of their way to find a solution without needing anyone else's help. You could tell they were dedicated and really knew their stuff when they fixed the issue. It was a big deal for us and our operations, so we're really grateful for their help.
Social media marketing services
I recently bought social media marketing services from a freelancer on this platform. But, I ran into some problems submitting my gigs because of site restrictions. Even though I tried my best to follow the guidelines and make the necessary changes, my gigs kept getting rejected and I got warnings. The lack of clear guidance and inconsistency in how they checked compliance was frustrating and really affected my experience on the platform. As a paying customer with a 20% fee, I was expecting better support and help in dealing with these issues. Also, finding other gigs like mine that somehow passed the requirements made me even more unhappy. So, I've decided to look into other platforms for my social media marketing needs.
Website experience feedback
My time on the website was okay, but I found it hard to communicate with some of the sellers. They weren't very clear about their prices, just giving a total without explaining. And some of them took a long time to reply, so I wasn't sure if they really got what I needed. I didn't feel confident buying anything from this site, I was worried about how safe it was.
Logo design
So I just bought a logo design on Fiverr and let me tell you, some of those freelancers were really unprofessional. Their work was not up to par. But the customer support team was top-notch. Every time I had an issue with the work, they were quick to sort it out by giving me a refund once I showed them what was wrong with necessary info and screenshots. It's nice to see that Fiverr puts buyers first and makes sure we don't get ripped off by bad freelancers.
Video editing services
My time on Fiverr has been a bit of a rollercoaster. I've been offering video editing services there for a few years now and most of my interactions with buyers have been pretty good. But then I ran into a problem with a buyer who left a nasty review because they didn't get something that wasn't even possible to do. I tried reaching out to Customer Service to get the review taken down, but they weren't willing to help at first. This bad review messed with my overall rating and messed up the new level system Fiverr had just put in place. After a lot of back and forth, they finally took down the review, but the whole thing left a sour taste in my mouth about Fiverr's Customer Service and how they handle these kinds of situations. The platform itself is okay, but the fees they charge both sellers and buyers are pretty steep, and the lack of support when things go wrong like my case makes Fiverr seem like less of a good choice in the end.
Social media marketing services
So, I contacted this service for some help with my social media marketing, and let me tell you, I was super let down by their customer service. They totally missed what I was asking about and gave me info that had nothing to do with it. I had to reach out again to get things sorted out, and they did fix the problem eventually, but the whole ordeal wasn't great. It looks like they need to work on sellers disappearing on customers after they first talk - that's just not cool.
Web designer service
I've used a web designer on Fiverr a bunch of times, and I gotta say, every time has been amazing. It's been tough finding a trustworthy web designer with everything going online because of Covid-19, but finding this freelancer on Fiverr was a total game-changer. The whole thing went smoothly, and the work they did was seriously fantastic. I'm so thankful to have found such a talented designer on Fiverr - it's really helped boost my online presence.
Freelance services
I really liked using this platform, it was a great way to connect with clients around the world and be able to work from home. But I was kind of bummed out by the high commission fees for every project I finished.
Web Development Skills
I recently hired this freelance person on here to do some web development work for me. They really knew their stuff and were really patient with me, taking the time to explain all the technical stuff in a way that I could actually get. They not only finished the project on time, but they also came up with some suggestions for improvements that I hadn't even thought of. Their focus on the little details and their knowledge in the field really showed through, and I'm super happy with how everything turned out.
Support Experience
I just wanted to say thanks to the customer service team for all their help. They really stepped up when the developer didn't finish the job right. Because of them, I got the problem fixed and got my money back for the incomplete work. Their quick action and how they handled everything made a big difference for me. I really appreciate their help and how much they care about making customers happy.
WordPress coding service
I hired someone on Fiverr to do some coding work on my WordPress site. Even though they had good reviews and said they were experts, the work they did was not great. The first part they gave me was kind of disappointing, and they kept canceling our meetings at the last minute with weak reasons. When I asked for my money back, they only gave me half. It took a whole week of back and forth, but finally Fiverr gave me a full refund. Even though this was a bad experience, I haven't found another site with the same prices, so I might give Fiverr another chance in the future.
Review with most votes
WordPress coding service
I hired someone on Fiverr to do some coding work on my WordPress site. Even though they had good reviews and said they were experts, the work they did was not great. The first p... Read onBy: Ivy O'Reilly