edX

edX reviews

26 reviews Verified company
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Overall Rating
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35%
Would buy here again
Ordering
7.0
Service
5.6
Pricing
6.4
Delivery
5.8

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"I've been using online education platforms for a while now, and I have to say, I'm really impressed with the selection and quality of cou..."

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Not what I expected

4.6

"the content felt ancient, like someone uploaded lectures from 2014 and forgot about them. Some concepts were fine, but a lot is out of date and you..."

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Lean Six Sigma Black Belt Certification

9.5

"My experience with the Lean Six Sigma Black Belt Certification was really good. The course was well laid out and they reminded us when to come back..."

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Reviews (26)

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Bio page glitch

I
Ida Homenick

1 reviews

6.6
Overall Rating
Would buy here again
Yes

the Biography section just won't save my bio or location. I actually like edX course material — good stuff, universities and all — but this little thing stopped me. I emailed support a few times; they replied fast, which I appreciated, but their fix was basically "unenrol for a refund." Not helpful. That feels like sidestepping the problem, not fixing it. I tried clearing cache, a different browser, even a phone, same result. Other platforms I use usually escalate or walk you through console logs or whatever; here it was refund or nothing. So yeah, content quality kept me hopeful, but the support process left me annoyed. Small friction, but it affects how you use the site. Hoping they actually look into the bug and add a proper troubleshooting path instead of pushing cancellations.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
8.0

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Not what I expected

J
Jalon

7 reviews

4.6
Overall Rating
Would buy here again
No

the content felt ancient, like someone uploaded lectures from 2014 and forgot about them. Some concepts were fine, but a lot is out of date and you can tell it wasn't refreshed for new tools or practices. The platform itself was clunky — quizzes would ask the same question twice with different correct answers, or mark a correct response as wrong until you hit "show answer" (which then magically shows your original choice as right). Also, if you answered a quiz, switched tabs for a minute, then came back, the system sometimes "unanswered" stuff so you ended up wasting attempts fixing things you already did. I tried to contact support to report the glitches and there was basically crickets — course instructors long gone, no real help from edX either. A couple lessons were useful, but overall I wouldn't trust this for professional development. If you're curious, audit for free first. Don't pay for certs here unless you're okay gambling with outdated material and buggy tech.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

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Halfway through, things stalled

P
Prohaska

13 reviews

5.6
Overall Rating
Would buy here again
No

they basically said they won’t investigate because I’m only auditing. Come on, that felt unprofessional and kind of lazy. On the plus side, the course content and delivery are still solid when the code works; I liked the clarity and the examples, they really help. My advice to others: don’t start this expecting a plug-and-play setup unless you’re comfortable wrestling with Python packages or creating a virtual env with older versions. And a wish for edX — please pin dependencies or provide a container/requirements file so audits aren’t left to fend for themselves. Small fix, big difference.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
6.0

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Solid content, messy delivery — still worth a shot

E
Eleanore

14 reviews

7.0
Overall Rating
Would buy here again
Yes

the curriculum is the real deal, but getting there can be a bit of a slog. The bootcamp teaches the concepts you actually need in cybersecurity — good breadth, up-to-date topics, and useful theory — so if your primary goal is to learn the material, you’ll get value. That said, the way the course is run doesn't always match that promise, and you'll need patience for the rough edges.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
6.0

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Back for a look, still mixed feelings

V
violet

6 reviews

5.0
Overall Rating
Would buy here again
No

the branding still carries weight, and yes, some courses look genuinely solid on paper, but the actual experience was uneven. Enrolling was simple enough, though a few pages felt cluttered and I had to click through extra screens to confirm things I already thought were set — little friction, but annoying when you're just trying to get on with learning. The content itself loads okay most of the time, but I hit a couple of broken video links and one quiz that wouldn't submit on my first try. That’s where delivery becomes more than a buzzword: if the course materials and assessments aren’t reliably accessible, it wastes the time you planned for learning. Customer service was the real sore point. I opened a ticket, expecting a quick “we're on it” or at least an estimate for a fix. Instead I got a templated reply that didn’t address the specifics, and a follow-up only after several reminders. Not terrible, but definitely not what I'd call helpful — felt like talking to a bot who didn't read the whole message. On the plus side, when a human did finally respond they were polite and apologetic; just too slow and a bit too scripted. Price-wise, it’s mid-range: not the cheapest, and some paid tracks feel like they should include more — clearer learning paths, better checkpoints — for what they charge. I do appreciate that some instructors are clearly knowledgeable and that the certificates have recognised names attached, which matters if you care about credentials. Emotionally I was a bit annoyed — partly because I really wanted it to be better this time — and a little nostalgic for the promise of flexible learning. Bottom line: it’s useful, but only if you go in with tempered expectations. If delivery reliability and responsive support are deal-breakers for you, this might frustrate you. If you can tolerate occasional hiccups and value the network of affiliated institutions, you’ll find things of value. I hope they tighten up the tech and customer response times — that would make a big difference.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

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Online education platform courses

E
Elizabeth

9 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been using online education platforms for a while now, and I have to say, I'm really impressed with the selection and quality of courses available on this platform. They're not just from top-notch institutions, but they also offer qualifications that can really boost your knowledge and skills. Personally, I've always wanted to study at prestigious universities like Harvard and Cambridge, and thanks to this platform, I've been able to get a taste of their teaching styles without actually being on campus. The customer service is also amazing - the staff are super friendly and always ready to help with any questions or problems. All in all, I'm thankful for the chance to learn and develop through this platform.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Chat for course questions

B
B. Pouros

3 reviews

6.0
Overall Rating
Would buy here again
No

Eh, so I was trying to get some info on this course, you know? I went on the chat to ask questions, but the person was taking forever to reply (ugh!) and they were totally useless! Every time I asked something about the Front-End web dev course, they just said "google it." Seriously? If they don't know about the course, then why even have a chat for questions, right? Now I'm not sure about signing up for anything on this platform, especially after reading all the other bad reviews. 😒

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

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Free course misleading

K
kennith

12 reviews

4.0
Overall Rating
Would buy here again
No

The course said it was free, but really it was only short one-minute videos that were free. When I tried to delete my account, they told me I had to unlink my Google account first. But I couldn't delete my account because I signed in through Google. It feels like they're gonna keep my data forever. Both parties are scammers. If you're seeing this, you're awful.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
4.0

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E-learning platform review

J
J. Jacobs

5 reviews

9.0
Overall Rating
Would buy here again
Yes

The e-learning platform has a bunch of different courses that you can check out for free if you want. I've been using this platform since it first started, and I think it's a great tool for learning online. The quality of the courses can be hit or miss, but some of the ones I've tried have been top-notch. I suggest auditing a course first before you decide to pay for it, that way you can see if it's what you're looking for.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

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Bootcamp course experience

C
Camren

8 reviews

6.0
Overall Rating
Would buy here again
No

My time with the bootcamp course from edX was really disappointing, ya know? They made all these big promises about helping us land jobs after we finished, but there was no actual guarantee. And whenever I reached out for help, the answers seemed so rehearsed and fake. Plus, when my mom passed away in the middle of the bootcamp, they only let me miss one day. No one even cared about what I was going through or tried to make things easier for me. It just felt like they wanted our money and that's it. Left me feeling pretty bitter about the whole experience, to be honest.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Online course experience

Z
zora

8 reviews

6.0
Overall Rating
Would buy here again
No

My experience with this online course was really frustrating. The labs stopped working for me halfway through, and when I asked for help from customer support, they told me it was a problem on their end. The responses from the staff felt robotic and not very helpful, and they stopped responding altogether, so I didn't get my issues fixed.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

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Cybersecurity Bootcamp

M
Marco

5 reviews

5.0
Overall Rating
Would buy here again
No

OMG, this course was the absolute worst! The management was so bad, the materials were terrible, and the instructor seemed lost half the time. And technology issues? Don't even get me started - it was a complete nightmare trying to access anything for class! It felt like I was in the Hunger Games just trying to make it through each day of this course. Definitely didn't help with exams or getting a job. I had to take other courses just to actually learn something useful. Wish I had known what a disaster this course would be before I wasted my money on it.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
4.0

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Certification process, fixed exam deadlines, misleading information.

A
Ali

5 reviews

4.0
Overall Rating
Would buy here again
No

I think the certification process is kind of sneaky. They make you pay for the certificates, but then they set strict deadlines for the exams, so it's really hard to actually get them. And forget about studying at your own speed while juggling work - that's definitely not my experience.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
4.0

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Online courses review

D
Dahlia

7 reviews

10.0
Overall Rating
Would buy here again
Yes

I really loved taking the online courses! Being able to work at my own speed and get certificates without having to pay monthly fees is amazing. The teachers are really great and the discussion boards make learning even better.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Online courses

W
Ward

21 reviews

5.0
Overall Rating
Would buy here again
No

This company is just the worst to deal with. Their services are so-so, I wouldn't suggest using them for any online courses. The whole thing was a total disaster from beginning to end.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

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Online course labs

D
Daugherty

23 reviews

5.0
Overall Rating
Would buy here again
No

The labs in the online courses were really disappointing. I had a lot of problems with the loading times, especially with the web scraping lab. It took me so many tries to get it to load, and when it finally did, it just took forever. Plus, the links in the labs didn't even work, so I couldn't access the resources I needed. The worst part was that there weren't any explanations for the code in the labs, which left me feeling lost and confused about what I was supposed to be learning. And they didn't even clarify terms like "Mamba", which just made things even more confusing. Overall, I feel like I wasted my time and money on these EdX online courses because the quality of the labs just didn't meet my expectations. It's really disappointing to see a well-known platform like EdX dropping the ball like this and not giving their customers the experience they deserve.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

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TOEFL certification course

L
lloyd

9 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been taking the TOEFL certification course and boy, has it been a game-changer in my educational journey! The website is so easy to use and the content is top-notch, really helping me level up my language skills. And get this: it's all free, which is amazing because it means anyone can access quality education. The way the course is laid out and the materials provided are super organized, making it a breeze to work through the lessons and see real progress.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Course completion certificate issue

J
Jadon Nolan

1 reviews

4.5
Overall Rating
Would buy here again
No

I just finished a programming course online that's well-known. I bought a certificate but never got it. The customer service wasn't helpful at all, just gave me generic answers. I think this platform might be tricking people by using famous names to make money.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
2.0

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Online course experience

R
ruthie

8 reviews

7.5
Overall Rating
Would buy here again
Yes

The online courses offered on this platform are really informative and well-organized. But, I was a little bummed out when I found out that some features were only available if you paid extra. For instance, when I was taking the LLM course, I discovered that I needed to buy a databricks workspace to access the business part of the course. This extra cost wasn't mentioned up front, so that was disappointing. However, after spending some time practicing and staying dedicated, I was able to work through the course material and learn a lot about the subject.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
8.0

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Lean Six Sigma Black Belt Certification

T
Talia Willms

1 reviews

9.5
Overall Rating
Would buy here again
Yes

My experience with the Lean Six Sigma Black Belt Certification was really good. The course was well laid out and they reminded us when to come back for different class categories. The exercises and tests after each section helped a lot to reinforce what we learned. They stressed the importance of taking notes to really understand the material. I liked that I could finish the course within a certain time frame that worked for me.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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About edX

EdX is an online learning platform offering high-quality courses from the world's best universities and institutions to learners everywhere. Founded by Harvard University and MIT in 2012, edX is an online learning destination and MOOC provider, offering university-level courses in a wide range of disciplines to a worldwide audience, some at no charge. It also conducts research into learning based on how people use its platform. EdX is a nonprofit organization and runs on the free Open edX open-source software platform. The platform hosts online university-level courses in a wide range of disciplines to a worldwide student body, including some courses at no charge. It also provides online degrees.

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02139 Cambridge

United States

📧 info@edx.org

🌐 www.edx.org

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Last update: October 17, 2025

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