edX reviews

Signed up last December for the Backyard Meteorology course and at first I was ready to call it a rip-off — thin slides and basic quizzes. After the clouds module and a quick support reply I'm fairly satisfied.

Needed mattress for sore back; site looped, support meh, delivery actually excellent

I sat down, saw this on my school's exam portal after a TA recommended it. The interface actually looks clean, which surprised me, but I then spent about eight hours troubleshooting and twenty minutes on hold to a support number that never picked up. Annoying.

I was about to skip this because of endless upgrade popups — seemed like a cash grab. Bought one course anyway; popups settled, the material was useful and the chatbot actually helped. Not perfect, but I’m satisfied.

I first spotted it on edX and a co-worker nudged me to try it. At first it felt dusty and text-heavy, but halfway through a clear example made me think, okay, this actually works. Still clunky UX and could use videos, though.

Halfway through the course I realised I was actually satisfied when the Biography page finally behaved. I was sceptical — persistent tech hiccups and a refund offer felt like a cop-out, after poor experiences with other platforms — but they fixed it soon enough, and I moved on.

I stumbled on edX after a coworker pushed it on me — wasn't expecting much, but the hands-on assignments and clear feedback actually surprised me. I audited a course, learnt practical tips and tools, and even the forums were helpful. Worth the time, I guess.

Funny thing — the support felt totally robotic, like they didn't read anything and just closed my ticket. I ended up finding the Harvard certificate right on Harvard's site for free, so I cancelled the aid. Kinda scummy to charge for something that's available free, but hey, I'm actually glad it wasn't a big loss. Other companies did this way better, so not impressed.

I knew I was satisfied the day the support ticket actually led to a fix. Took a week. At first there were mistakes in lab answers and no reply, same silence I've seen at other providers. Then one agent tracked down the issue and sent corrected materials. It wasn't perfect. Small delays stayed. Still, getting the corrected labs and finishing without extra fees felt like a win. Relief, and that's enough.

Needed this course for a job application and because my back-to-office training record was messy. The lessons are clear and the platform feels solid. I finished the material and it actually helped. But the certificate is locked until you pay in full, so you can’t list it on a résumé after completion alone. Trainer kept saying clients aren't students, which felt odd. Not ideal, but usable.

I signed up on a whim because I needed calculus on my resume and thought I’d give it a shot. First impression was shaky — no certificate showed up and support was slow, so I was honestly skeptical. But the lessons are hands-on and actually make the concepts click; the practice felt practical and the exam wasn’t a trap. After a couple messages I did get the certificate by email. So yeah, annoyed at first, then pleasantly surprised. Not perfect, but it works and I’d recommend it.

I signed my son up for an online Harvard course on edX and paid CAD 299 for a physical certificate. I had that nagging doubt — is this legit, will the certificate actually arrive? We finished the course last month and everything seemed fine, until edX emailed that the payment "didn't go through". My bank statement said otherwise. For a few tense days I poked support, sent screenshots, waited, and yes, got a bit annoyed. Eventually the certificate did show up, a little later than expected and after some back-and-forth. Not perfect — support is slow and the price felt steep — but the end result worked out, mostly.

I didn’t get the certificate because a required course was pulled. The "Introduction to Watson AI" was gone most of the year, popped up for a couple months with old 2019 material, then vanished again. I emailed support several times and heard nothing — no answers, no refund. The rest of the platform worked okay, videos and quizzes were fine when available, but this gap killed the program. I’ve had worse and better support elsewhere, so it’s usable but frustrating and incomplete.

check your dashboard right after payment; don't start yet until it's fixed.

the Biography section just won't save my bio or location. I actually like edX course material — good stuff, universities and all — but this little thing stopped me. I emailed support a few times; they replied fast, which I appreciated, but their fix was basically "unenrol for a refund." Not helpful. That feels like sidestepping the problem, not fixing it. I tried clearing cache, a different browser, even a phone, same result. Other platforms I use usually escalate or walk you through console logs or whatever; here it was refund or nothing. So yeah, content quality kept me hopeful, but the support process left me annoyed. Small friction, but it affects how you use the site. Hoping they actually look into the bug and add a proper troubleshooting path instead of pushing cancellations.

add visible progress tracking and faster R support, or better troubleshooting steps. I might try to finish, but honestly I’d warn others to expect delays. Also the forum threads are scattered and replies are often inconsistent and unhelpful.

the content felt ancient, like someone uploaded lectures from 2014 and forgot about them. Some concepts were fine, but a lot is out of date and you can tell it wasn't refreshed for new tools or practices. The platform itself was clunky — quizzes would ask the same question twice with different correct answers, or mark a correct response as wrong until you hit "show answer" (which then magically shows your original choice as right). Also, if you answered a quiz, switched tabs for a minute, then came back, the system sometimes "unanswered" stuff so you ended up wasting attempts fixing things you already did. I tried to contact support to report the glitches and there was basically crickets — course instructors long gone, no real help from edX either. A couple lessons were useful, but overall I wouldn't trust this for professional development. If you're curious, audit for free first. Don't pay for certs here unless you're okay gambling with outdated material and buggy tech.

they basically said they won’t investigate because I’m only auditing. Come on, that felt unprofessional and kind of lazy. On the plus side, the course content and delivery are still solid when the code works; I liked the clarity and the examples, they really help. My advice to others: don’t start this expecting a plug-and-play setup unless you’re comfortable wrestling with Python packages or creating a virtual env with older versions. And a wish for edX — please pin dependencies or provide a container/requirements file so audits aren’t left to fend for themselves. Small fix, big difference.

the curriculum is the real deal, but getting there can be a bit of a slog. The bootcamp teaches the concepts you actually need in cybersecurity — good breadth, up-to-date topics, and useful theory — so if your primary goal is to learn the material, you’ll get value. That said, the way the course is run doesn't always match that promise, and you'll need patience for the rough edges.

the branding still carries weight, and yes, some courses look genuinely solid on paper, but the actual experience was uneven. Enrolling was simple enough, though a few pages felt cluttered and I had to click through extra screens to confirm things I already thought were set — little friction, but annoying when you're just trying to get on with learning. The content itself loads okay most of the time, but I hit a couple of broken video links and one quiz that wouldn't submit on my first try. That’s where delivery becomes more than a buzzword: if the course materials and assessments aren’t reliably accessible, it wastes the time you planned for learning. Customer service was the real sore point. I opened a ticket, expecting a quick “we're on it” or at least an estimate for a fix. Instead I got a templated reply that didn’t address the specifics, and a follow-up only after several reminders. Not terrible, but definitely not what I'd call helpful — felt like talking to a bot who didn't read the whole message. On the plus side, when a human did finally respond they were polite and apologetic; just too slow and a bit too scripted. Price-wise, it’s mid-range: not the cheapest, and some paid tracks feel like they should include more — clearer learning paths, better checkpoints — for what they charge. I do appreciate that some instructors are clearly knowledgeable and that the certificates have recognised names attached, which matters if you care about credentials. Emotionally I was a bit annoyed — partly because I really wanted it to be better this time — and a little nostalgic for the promise of flexible learning. Bottom line: it’s useful, but only if you go in with tempered expectations. If delivery reliability and responsive support are deal-breakers for you, this might frustrate you. If you can tolerate occasional hiccups and value the network of affiliated institutions, you’ll find things of value. I hope they tighten up the tech and customer response times — that would make a big difference.