Boomf - Overall Rating based on 23 reviews
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Anniversary card gift
I saw their products on social media and thought I'd order an anniversary card for my son. Even though I had read good reviews, I was really happy with the awesome service I got. The card came in just 3 days, but the sleeve had the wrong message. I got in touch with Customer Service and they fixed it right away without any trouble. I was super impressed with how quick and efficient they were. Because of this great experience, I've already ordered two more cards for upcoming birthdays. I can't wait to see the cool cards "pop" as they're described on their site.
Live chat query
I reached out to the company for some help with my order using their live chat. The person I talked to really knew their stuff and fixed my problem right away. I was really impressed with how fast and helpful they were. The service overall was top-notch and I felt good about going ahead with my purchase after getting such great help. Thanks for the awesome service!
Wedding edition wild card
I just bought the wedding edition wild card for my friend's big day. I wanted something really special and memorable, and this product totally delivered. The quality was top-notch and totally blew me away. The personal touch made it even more special and my friend was over the moon about it. I would definitely suggest this product to anyone in search of a unique gift for a loved one's wedding.
Personalized cards for different recipients
I ordered two custom cards for two different people, but one of the cards didn't show up. The website didn't have an option to send the cards to different addresses when I checked out, so things got mixed up. When I contacted customer service, the first person I talked to just sent me automated replies that didn't help me at all. Finally, after speaking with a second representative, I was offered a refund, but they didn't apologize for the missing card, which caused us to miss an important occasion. I was really let down by the poor communication and customer service overall.
Confetti box for 18th birthday
I was really disappointed with the product I received. I ordered a confetti box for my child's 18th birthday and was so excited to see their reaction when they opened it. But when the box arrived, it was squashed in one corner which made the confetti fall out early and the box didn't open properly. It was a big disappointment and definitely not the memorable moment I had in mind.
Addressing wrong address issue
I made a purchase recently and whoops! I messed up the address. I sent an email to customer support and they got back to me super quick with a helpful response. The team was really understanding and fixed the error in no time. Their customer service was top-notch and I'll definitely be shopping with them again.
Adorable and Punctual Gifts
This company is fantastic to deal with! Every time I order something, I'm blown away by the support and help they give. I find online shopping tough, but they make it so much easier. The gifts I've bought from them are always amazing and never disappoint. I always get my orders on time, and the products are better than I could have imagined. I can't wait to try their marshmallows next, they look so good! I definitely suggest this company for their awesome gifts and cards. Thanks for being so focused on your customers!
Awesome customer service!
That was awesome how they helped me out when I messed up my order. They fixed it really quickly and kept me updated. I'm so excited to see what I sent my friend!
Sweet treats personalized with photos
I gotta tell ya, I bought some custom sweets with photos from this company recently and let me tell you, I was super impressed. Everything went so smoothly, from uploading my photos to placing my order. The customer service was top-notch - when I noticed a mistake with the shipping address, I reached out to the live chat support and they sorted it out right away. I can't wait to get my personalized treats, I'm sure they're gonna turn out awesome. All in all, I'm really happy with my experience with this company and I'll definitely be telling my friends and family about them.
Customized marshmallows
I ordered some personalized marshmallows, eh, but I accidentally gave the wrong address. I reached out to customer service, and they sorted things out right away. They said they'll keep an eye on the order for me. I gotta say, I'm real impressed with how fast they fixed the problem and how professional they were, ay.
Chocolate card with confetti
I picked up this chocolate card with confetti because I thought it would be so cool when I opened it, but the confetti didn't come out when I pulled the card open. It was a real letdown and I was pretty disappointed because I was really excited for a fun surprise. The chocolate was tasty though, just wish the confetti worked properly.
Awesome service! 🌈✨
Stepan, the person who helped me out, was really kind and super helpful. It's not often that you come across amazing customer service like that, but I sure did today! Way to go, Stepan! You're a star! 🌟
My recent purchase
I found the website a bit confusing when I was ordering, and I ended up not being able to put in the right delivery address, eh. But then I talked to this guy named Will in customer service, and he fixed it right away for me. Gotta say, I was really impressed with how well they helped me out after I bought my stuff. Will was super quick to respond and was really eager to help, and it totally changed my whole experience. Thanks a lot, Will, for all your help and awesome service, eh!
Personalized greeting cards
I just bought a bunch of custom greeting cards from this company, and let me tell you, I was super impressed with how nice they were. The people I gave them to really loved them and thought they were great with the personal touch. And on top of that, the customer service was amazing. The folks there were so helpful and really went out of their way to make sure I was happy. All in all, I had a wonderful experience with this company and I'll definitely be coming back for more.
Second purchase - Boomf card
This was the second time I bought Boomf cards and I ended up getting two of the same one by mistake. I reached out to customer service and they were super helpful in sorting out the problem right away. The Boomf cards are really cool and a fun way to send birthday wishes to someone!
Customizable marshmallow treats
I just bought some personalized marshmallow treats from this place, and let me tell you, I was really impressed. The treats were top-notch and the customization choices were amazing. They're perfect for giving as a gift or for corporate events. I was totally happy with my purchase overall.
Quick and professional customer service
The customer service team at this company was so helpful. I had a problem with my order and Will helped me right away. I was really impressed by how professional and friendly they were. I would absolutely recommend this company to others because of the great customer service I received.
Boomf box + gift
I messed up and sent my Boomf box + gift to the wrong address by accident. I contacted customer service for help, and Will got back to me quickly and fixed everything by finding my order and making the changes needed. I'm grateful for the great customer service I got in sorting out this problem.
My Boomf box
So, I ordered a Boomf box for my sister's birthday thinking it was gonna be super cool, but man, what a letdown! Total waste of money. I was so bummed out. I had high hopes for it but turned out to be a big disappointment. Definitely not worth the cost. I won't be buying from them again, that's for sure.
Lost photo card, amazing customer service
I ordered a photo card for a special event from this company not too long ago. Unfortunately, the card got lost along the way by Royal Mail. I contacted Boomf's customer service team for help and I was really pleasantly surprised by how fast and helpful they were. They told me right away that a new card was being sent out without any fuss. I was so impressed with how professional and dedicated they were to making sure I was happy. This company has definitely won me over and I would definitely suggest their services to anyone in need of top-notch products and fantastic customer service.
Review with most votes
Birthday card with surprise in
So, I totally messed up my order, eh? But thanks to the amazing customer service team, they fixed it before it was too late, eh! I emailed them on a holiday thinking I wouldn�... Read onBy: A. Streich