Ace

Ace reviews

12 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
50%
Would buy here again
Ordering
7.4
Service
7.2
Pricing
6.8
Delivery
7.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Gardening supplies

8.0

"I got some gardening stuff from this store, and I was pretty happy with how things went. They had a good selection, and the staff was helpful in he..."

Critical

Drill and screwdriver set

4.5

"The ordering process went smoothly, but when I got to the store, the service was not great. The prices were a bit high compared to other hardware s..."

Most Voted

Health coach program

6.0

"I signed up for the health coach program and was super pumped to start my journey towards becoming a certified health coach. But guess what? After ..."

Reviews (12)

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Gardening supplies

S

5 reviews

8.0
Overall Rating
Would buy here again
Yes

I got some gardening stuff from this store, and I was pretty happy with how things went. They had a good selection, and the staff was helpful in helping me find what I was looking for. Checking out was fast and easy, and I liked being able to get everything in one spot.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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Paint and brushes

E

1 reviews

8.0
Overall Rating
Would buy here again
Yes

The paint and brushes selection at this store is amazing. I found everything I needed for my home reno project. The staff was really helpful and gave me some great advice on which products to choose and how to use them. It was a fantastic shopping experience overall.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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GFI course purchase

K

18 reviews

6.0
Overall Rating
Would buy here again
No

My experience with this company has been really frustrating, eh. I bought a GFI course from them not long ago, but when I tried to do the test online, I ran into some technical problems, you know. I reached out to their customer service for help, but they weren't very helpful and just said I should do the test in person, which I couldn't do, eh. When I asked for a refund because of all this inconvenience, they said no way, leaving me without a certification, eh. I definitely recommend looking elsewhere for your training needs, because this company's lack of customer support and tech help is just not right, eh.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Lawn mower

K

13 reviews

8.5
Overall Rating
Would buy here again
Yes

The lawnmower I got from this store is working really well, eh? It cuts the grass really smoothly and doesn't get stuck like my old one. It was a bit tricky to figure out how to start it at first, but the guy working there was nice and showed me how. Overall, I'm happy with my purchase and my grass looks great, eh?

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Tool set

G

3 reviews

6.0
Overall Rating
Would buy here again
No

My tool set from Ace was pretty disappointing, eh. Like, the tools kept giving out on me after only a few uses, and they just weren't up to snuff for my heavy-duty jobs, you know? I gotta say, I was not impressed one bit with the quality of their stuff.

Detailed Ratings

Order
6.0
Service
8.0
Price
4.0
Delivery
6.0

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Drill and screwdriver set

K

2 reviews

4.5
Overall Rating
Would buy here again
No

The ordering process went smoothly, but when I got to the store, the service was not great. The prices were a bit high compared to other hardware stores nearby. And to top it off, my items took longer to be delivered than I had anticipated, which left me feeling pretty frustrated with the whole experience.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

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Website building service

N

1 reviews

6.0
Overall Rating
Would buy here again
No

So yeah, I spent $479 on this website building tool. I was so pumped to get my new site up and running, but you know what? I haven't received anything yet! They're askin' for more money for another service. Not cool at all! And to top it off, they didn't mention the no refund or transfer policy until after I paid. What a rip-off, eh?

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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PT certification materials

C

3 reviews

10.0
Overall Rating
Would buy here again
Yes

I got all my PT certification stuff from this place. I grabbed a book, workbook, and some ACE Answers thingy. The study group was awesome and the practice tests really helped. Plus, I scored some free CE classes with my ACE membership. Learning tons about fitness. I usually do my CE classes through NASM, but ACE gives credit if I enter the "special code". Keeping track of CE was a breeze. Had a question once, gave them a call, and got a quick answer.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Certification information

H

8 reviews

6.5
Overall Rating
Would buy here again
Yes

I just finished getting certified through this company and let me tell you, it was jam-packed with so much useful info that I really enjoyed. The content was laid out well and made it simple for me to understand everything I needed to know. But when I tried to fulfill my continuing education requirements, I hit a snag. The instructions I got about the process were kind of confusing and didn't give me enough info, which left me feeling frustrated and like I wasted my time. I really wish there had been better support and guidance in this part of my experience.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
6.0

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Lawn mower and gardening tools

A

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a new lawn mower and some gardening tools from this store, and I gotta say, I was really pleased with my experience. They had a big range of products to pick from, and the staff were super helpful and knew their stuff when it came to helping me find the right tools for what I needed. The stuff I got was top-notch quality, and I'm pretty sure they'll last me a good while. Overall, I had a great time shopping at this store and would definitely suggest it to anyone in need of some quality hardware products.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Certification renewal

H

1 reviews

6.0
Overall Rating
Would buy here again
No

In the past, I've always had good experiences with the customer service at this provider. But lately, I've been pretty disappointed. It's been really tough trying to get ahold of someone for help, and it's been a struggle to renew my certification. I've been trying to download courses online, but they're not showing up in my account, so I'm just wasting time trying to keep my certification up to date. And the online chat feature, which used to be so handy for getting quick help, is hardly ever available now.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

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Health coach program

K

8 reviews

6.0
Overall Rating
Would buy here again
No

I signed up for the health coach program and was super pumped to start my journey towards becoming a certified health coach. But guess what? After a month, they dropped a bomb on me – turns out I needed to also do a personal trainer course to even qualify for the exam. As a broke student, I was like, "Uh, excuse me, I can't afford that extra course." So, I asked if I could get my money back for the program I had already signed up for, but guess what they said? The refund period had passed. I didn't give up though, I kept pushing to get my cash back, but the whole process was slow and tedious. And to make matters worse, one of their team members tried to pull a fast one on me, saying they'd only take a 30% cut from my refund, but ended up taking way more. It's been a total nightmare dealing with these guys, so take it from me – stay away from this company.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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About Ace

Ace Hardware Corporation is an American hardware retailers' cooperative based in Oak Brook, Illinois, United States. Founded in 1924 by a small group of Chicago hardware store owners, Richard Hesse, E. Gunnard Lindquist, Frank Burke, Oscar Fisher, and William Stauber, Ace Hardware was established to provide a centralized purchasing organization to supply the founders' and members' stores. The corporation is known for its wide array of hardware products including tools, paint, lawn and garden products, and more. Over the years, Ace Hardware has grown to become one of the largest hardware retail cooperatives globally, with over 5,000 locations around the world, including several stores in Canada. The company prides itself on its commitment to customer service, often being referred to as the "helpful place" due to its staff's readiness to assist customers. Ace stores are independently owned and operated, allowing each store to tailor products and services to local needs.

🌟 How did Ace shine for you?

Contact Information

🌐 acefitness.org

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Last update: November 29, 2024

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