Nuts.com Reviews

: 24
58% Would buy here again

Most relevant positive review

  2024-05-09
Basic ingredients and occasion
I've been shopping at this online store for a while now, eh. Back when I was living far from...Read on
Dulce Klein

Most relevant negative review

  2024-05-26
Overpriced and unreliable deli
This company always lets me down with their delivery service that never seems to come on time and...Read on
melvin

Review with most votes

  2024-01-03
Dark and milk chocolate bars
I recently bought some dark and milk chocolate bars from this company and I gotta say, I am super...Read on
kylie

Reviews (24)

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    Mixed nuts

    I've been buying stuff from this company for a bit now, but when I found out they don't test for heavy metals like lead and cadmium, I've decided to stop ordering from them. As someone who buys their stuff, it's super important to me that what I'm getting is safe and doesn't have any bad stuff in it. It's pretty upsetting to find out that this company doesn't really care enough about their customers' health to do the right testing. I really value knowing what I'm putting into my body, so it's disappointing to see a company skipping out on such a crucial step.


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    Basic ingredients and occasional snacks

    I've been shopping at this online store for a while now, eh. Back when I was living far from any grocery stores, I needed a good spot to get basic ingredients and treats once in a while. I first checked them out for their wide range of nuts, dried fruits, baking stuff, and cooking gear. Even now that I'm closer to grocery stores, I still stick with them because I like the variety of stuff they have, plus the taste and convenience of getting everything sent straight to my door, ehh. I cook everything from scratch, so their products always meet my high standards.


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    Nuts and candy

    As someone who shops a lot on this popular online store, I gotta say, their stuff is always top-notch. Every time I buy nuts or candies, they never disappoint with the quality. And the delivery is super quick, I'm always pleasantly surprised when I get my order earlier than expected. I just placed an order and it's already coming tomorrow, which is pretty impressive considering how far away I am. Their warehouse must be really on the ball. It's no wonder I keep coming back to them after all these years.


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    Dark and milk chocolate bars

    I recently bought some dark and milk chocolate bars from this company and I gotta say, I am super impressed. The chocolate is top-notch and as someone who loves chocolate, I can confirm that these bars are some of the best I've ever tried. The richness and smoothness of the chocolate is just amazing. Besides the bars, I've also tried a bunch of other stuff from Nuts.com, from sweet to salty options, and each one has totally blown me away.


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    Overpriced and unreliable delivery

    This company always lets me down with their delivery service that never seems to come on time and their customer service is just terrible. I keep asking for a different carrier but they keep choosing the cheapest one, causing me to miss packages and just get more frustrated. Their customer service, which doesn't even seem to be in-house, is no help at all. I'm really done with this company and I'm going to find a new one to support.


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    Nuts and Candies

    I used to have a great experience with this company, eh, but lately it's been disappointing, ya know? I've been a loyal customer for years, but the quality and service have really gone downhill. My last order in December was a total disaster - three bags of nuts showed up covered in fungus or mildew. I reached out to customer service, and they only agreed to give me store credit for two bags. So now, I tried to order some candies and wanted to use my $28 store credit, eh, to help with the cost. But they told me I couldn't use it to get free shipping. I called customer service for help, and they just brushed it off, saying there was nothing they could do for me. Really disappointing, eh?


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    Organic nuts, flour, PB

    I gotta say, Nuts.com is my go-to for anything nuts, snacks, and sweets! Their organic flour in those 1 lb bags is a game-changer for me when I'm baking. And don't even get me started on their organic peanut butter - top quality stuff with unbeatable freshness and pricing. I'm seriously impressed with my 3rd order in just 6 weeks, the selection they offer is amazing. I highly recommend Nuts.com to everyone!


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    Fresh nuts and dried fruits

    I just bought a bunch of fresh nuts and dried fruits from this online store. The ordering was super easy and their website was really user-friendly. I had no problem finding what I wanted from their big selection of goodies. The package came right on time and everything was packed well to keep it fresh. Honestly, I was pretty happy with the quality and taste of everything I got.


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    Nuts and dried fruit

    As a long-time customer, I've always found the products to be fresh and top-notch. I appreciate how my orders are always delivered quickly. And when I've had questions or issues, the customer service team has been great at responding and sorting things out through email. Overall, I'm really happy with my shopping experience with this company.


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    Nuts and dried fruit purchase

    I gotta say, I was super impressed with how Nuts.com packed up my order. They did it in a really professional way, so all my stuff arrived in top shape. The selection of nuts and dried fruit on their website is huge, and I found exactly what I wanted no problem. Nuts.com has totally become my fave online store for all my nut and dried fruit cravings.


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    Nut Mix

    I bought a bunch of nuts from this website thinking I would get a 20% discount and free shipping since my order was over a certain amount. But when I went to pay, I saw they charged me $7.99 for shipping. I was confused so I called customer service to ask about it. Turns out, the 20% discount made my total too low for free shipping. They didn't make that clear on the website, which left me feeling frustrated and disappointed. It would have been nice if they had said discounts count towards the free shipping threshold to avoid any confusion.


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    dried fruits and nuts

    I ordered a bunch of dried fruits and nuts from this company not too long ago, and you know what? It was a total let down. They said they had top-notch products, but honestly, I thought they tasted kinda meh and weren't all that fresh. Plus, I got hit with some surprise fees that they didn't mention when I was ordering, like seriously, a 20% charge for shipping that was supposed to be free? That's shady. I felt like they were trying to pull a fast one on me, and that's not cool. The sketchy way they operate shows they're not trustworthy at all. I'm for sure avoiding this place from now on.


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    Mixed nuts and dried fruit

    Hey there, I've been a loyal customer for a while now. Last Friday I tried to order some mixed nuts and dried fruit, but for some reason, my order didn't go through. When I got in touch with customer service, they told me my order got wiped out and they couldn't find any record of it. The rep asked me to give her the items again so she could input the order manually. I was worried about a duplicate order, but she reassured me that if I got only one confirmation email, it meant only one order was placed.

    Unfortunately, on Tuesday I ended up getting that duplicate order I feared. When I tried to sort this out, the customer service team wasn't very helpful and insisted it was my fault for placing two orders. Even though I asked them to fix it, they wouldn't take back the extra order or refund me. They said a manager would call me to talk about it, but it's been two days and I haven't heard anything. I'm really let down by the lack of care and responsibility from the customer service team.


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    Rancid deluxe mix purchase

    The fancy mix I got was just gross. It was really bad quality, I couldn't even eat it. I contacted customer service to get my money back, but all they gave me was store credit. Plus, I'd have to pay for shipping if I wanted to send it back. This isn't the kind of service you should get nowadays. It seemed like they didn't care about the customers, just wanted to make money.


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    Variety of items including chocolate covered raisins

    As someone who's been a loyal customer for a while now, I always appreciated the great service this company provided in the past. But my most recent order was a bit of a letdown. The chocolate covered raisins had way too much chocolate, so I couldn't even taste the raisins properly. And to top it off, some of them didn't even have any raisins! When I reached out to customer service by email, I heard back from a lady named Phoebe. Instead of the full refund they usually offer, I was only given a 50% credit this time. That was pretty disappointing, especially considering the issues with the product. They didn't even acknowledge the times when I received wrapped hard candy with nothing inside. So, with all these quality control problems and the unsatisfactory response from customer service, I've decided to stop supporting this company. I won't be recommending their products to my friends and family anymore after this recent experience.


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    Various nuts and seeds

    I recently bought a bunch of nuts and seeds from this company. Gotta admit, I was really impressed with the quality of the stuff I got. The nuts were super fresh and tasty, and the seeds were exactly what I was looking for. I also liked having lots of options to choose from on the website.


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    Fresh and tasty nuts

    The nuts I got from here were so yummy, like super fresh and tasty, eh. I've tried lots of other brands, but these ones are the best. The service was also great, super friendly and helpful. For sure gonna come back here again, no question about it. Totally recommend it, eh!


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    5kg bag of Cashews

    I've been a faithful customer of this company for some time now, but I was really let down by my recent purchase of a 5kg bag of Cashews. When I opened the bag, I found bugs all over it. I contacted customer service right away, but the responses I got were not helpful at all. The person I talked to even tried to blame me for the issue, which was not what I expected from a company I've been loyal to. Now, I not only lost money on the product I had to throw out, but I also have bugs spreading to other items in my pantry. I filed a formal complaint, but I'm not happy with how this was handled.


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    Food purchase

    This company is such a joke, eh? Selling nuts that could be contaminated without even saying so on their website is totally deceiving and unsafe. Can you believe they'd do that and put their customers at risk, eh? The fact that they aren't being upfront about it is just terrible and shows they don't care about their customers at all. It's just total garbage, eh.


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