Fortnum & Mason - Reviews and experiences
Nov 2023-Mar 2024
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Reviews (20)
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Bought really fancy wine.
Bought really fancy wine.
ServiceMy mom and I had such a great time at the fancy juice section today. The lady working there was so friendly and knowledgeable about all the juices. She helped us choose a fantastic one and we really enjoyed it. Thank you, lady, we'll definitely be back!
Royal Blend Tea caddy for my mom
Royal Blend Tea caddy for my mom
ServiceI got my mom this really nice tea set, eh, but it somehow got lost outside in the garden! It took forever for my mom to find it, but luckily this amazing agent named Natasha helped out and sent a new one for my mom to keep. Pretty cool, right?
Faulty hamper purchase
Faulty hamper purchase
ServiceI bought a fancy hamper from this company, and it came with some issues. I tried getting help several times, but haven't got a good solution yet. So now I've brought PayPal into the mix to get my money back. I suggest others stay away from this company because their customer service isn't up to par.
About Fortnum & Mason
Fortnum & Mason is a high-end department store located in London, United Kingdom, known for its luxury food and drink, hampers, tea, and gifts. Established in 1707 by William Fortnum and Hugh Mason, it has a storied history of more than 300 years. Originating as a small store at St. James's Market, it has grown into an iconic British institution. Fortnum & Mason is reputed for its quality products and has built a strong heritage around its tea, biscuits, and world-renowned food halls. It has also been a royal warrant holder for over 150 years, supplying goods to the royal family. Fortnum & Mason continues to expand its global presence while maintaining its reputation for exceptional quality and service.
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Last update: November 29, 2024
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