Fortnum & Mason - Reviews and experiences
Nov 2023-Mar 2024
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Reviews (20)
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Afternoon tea
Afternoon tea
QualityOur experience at the tea service was really disappointing, eh. We ordered three regular afternoon teas and one gluten-free option, but the food quality didn't meet our expectations, no way. The scones were dry, crumbly, and just not good at all. My friend couldn't even eat her gluten-free scones because they were so hard. The cakes were also disappointing in taste and how they looked. On top of that, we were told we could order more tea or sandwiches but then got charged for six afternoon teas instead of four on the bill. That ended up costing way more than we were expecting, eh. Overall, it was a letdown, for sure.
About Fortnum & Mason
Fortnum & Mason is a high-end department store located in London, United Kingdom, known for its luxury food and drink, hampers, tea, and gifts. Established in 1707 by William Fortnum and Hugh Mason, it has a storied history of more than 300 years. Originating as a small store at St. James's Market, it has grown into an iconic British institution. Fortnum & Mason is reputed for its quality products and has built a strong heritage around its tea, biscuits, and world-renowned food halls. It has also been a royal warrant holder for over 150 years, supplying goods to the royal family. Fortnum & Mason continues to expand its global presence while maintaining its reputation for exceptional quality and service.
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Last update: November 29, 2024
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