Hotel Chocolat Reviews

: 13
92% Would buy here again

Most relevant positive review

  2024-04-04
Easter egg gift
The process of ordering was so easy and smooth, eh? I had no trouble at all choosing and buying t...Read on
Magnolia

Most relevant negative review

  2023-11-21
Missing chocolate eggs
I ordered 3 extra thick eggs, but when my box arrived, there were only 2 inside. Customer service...Read on
Quitzon

Review with most votes

  2023-11-01
Recent customer service intera
I've been a customer of this company for a while now and I've always liked their produc...Read on
Bosco

Reviews (13)

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    Dark chocolate Easter egg with a cute cup

    As someone who absolutely loves dark chocolate, I couldn't resist indulging in a dark chocolate Easter egg that came with an adorable cup from this shop. It quickly became my go-to chocolate treat for the season. Even though I didn't receive an egg as a gift this year, I decided to spoil myself with this delightful treat. The dark chocolate was so rich and decadent, and the cute cup was just perfect for sipping on a warm cup of hot chocolate or cocoa. The delivery was smooth and I really liked getting those updates about the shipping. All in all, I was super happy with my purchase and would totally recommend it to any fellow chocolate lovers out there.


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    Pralines and Nutty Chocolate

    Hotel Chocolat has the best chocolate, no doubt about it. I picked up a variety of pralines for my buddies and treated myself to some nutty chocolate. The chocolates are incredibly smooth and just melt in your mouth, giving you pure joy with each bite. The pralines are bursting with flavor, especially the pistachio one, where every nut tastes amazing. You can really tell that a ton of love goes into making these chocolates. Plus, the reusable tin is a great addition that enhances the whole experience. Without a doubt, the best chocolate I've ever tasted. Thanks a lot!


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    Easter egg gift

    The process of ordering was so easy and smooth, eh? I had no trouble at all choosing and buying the Easter egg gift for my daughter. The service was top-notch and professional, and the egg looked so beautiful all wrapped up in a white gift box. My daughter was over the moon with her Easter egg, and the extra chocolates inside were a lovely surprise. The quality of the chocolates was top-notch, and it was obvious that a lot of care was put into how everything looked and tasted. I was super happy with my experience at Hotel Chocolat, eh?


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    Chocolates

    I absolutely love this company! I've been a loyal customer for about 6-7 years, and I can honestly say that I've never been let down with any of my orders. Every time I receive my chocolates, they're always in perfect condition - no damage at all. Once you taste these chocolates, you'll quickly see how much better they are compared to supermarket chocolates. Trust me, they're so delicious that you'll soon find yourself placing orders more often than you'd like to admit.


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    Happy Easter egg collection

    I just had to give the Happy Easter egg collection a try for my husband, and I gotta say, it did not disappoint. The variety of chocolates with fillings like caramel, pralines, and tipples were just so tasty. I enjoyed them so much that I had to order a second box when they went on sale. The flavors were super rich and decadent, I wish I could have them all year long. Plus, they were beautifully presented and the quality was top-notch.


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    Chocolates Galore

    Oh man, chocolates, chocolates, chocolates! We just can't resist all the different kinds they have at this place. Every time we go, it's such a treat to enjoy all the yummy and tempting flavors. You gotta treat yourself to a fancy experience and really savor every single bite.


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    Dark chocolate Easter egg

    The dark chocolate Easter egg I got was just what I was hoping for. It came in its tin packaging nice and safe, and I was happy with how well it was protected during shipping. The dark chocolate shell was super thick and tasty, and when I broke it open, there was a bunch of yummy chocolate goodies inside. My family and I have been loving the treats, and I'm excited to dive into the egg itself. All in all, I had a really good time with my purchase.


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    Recent customer service interaction

    I've been a customer of this company for a while now and I've always liked their products. But just a little while back, I had to get in touch with their customer service team about a problem. To my surprise, Bethany and Abbie were really professional and quick to help out. Bethany got back to me right away and knew exactly what to do to fix the issue. I was really grateful for how they handled everything and sorted things out.


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    Dark chocolate thick egg filled with chocolate treats

    The dispatch and delivery were so fast, and they kept us in the loop the whole time. The dark chocolate egg was so thick and packed with delicious chocolate treats inside, it tasted amazing and looked so fancy. The tray of chocolate quail eggs for our anniversary night was a lovely touch, but I don't know if I want to share them. All in all, the service and product from this place were top-notch.


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    Birthday gift for my daughter

    As a regular ol' Canadian customer at this here chocolatier, I gotta say, the quality of the gift I got was real impressive for the price. The packaging was just beautiful, and the delivery was super quick. They kept me in the loop the whole time about where my order was at, and I really liked that. You can bet your bottom dollar I'll be coming back for more sugary goodies down the line.


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    Variety of chocolate flavours

    It was really hard to make up my mind about which chocolate flavour I liked best at this place. But in the end, I decided to get the Velvetiser so I could whip up the perfect chocolate drink at home. The service was fantastic, and now I'm just really looking forward to savouring my yummy chocolate treat.


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    Mini Easter eggs purchase

    I bought the mini Easter eggs not long ago and I gotta say, I was blown away by the service and how good the product was. Ordering them was a breeze, delivery was quick, and the eggs themselves were just amazing. My husband and sister loved them too - they said it's some of the best chocolate they've ever had. I really recommend these lovely eggs!


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    Missing chocolate eggs

    I ordered 3 extra thick eggs, but when my box arrived, there were only 2 inside. Customer service could only offer a refund because they were no longer in stock. It's really disappointing. I had higher expectations from this company, but after looking at the reviews, it seems like this is a common issue.


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