Hotel Chocolat - Reviews and experiences
Oct 2023-May 2024
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Reviews (26)
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Missing chocolate eggs
Missing chocolate eggs
AvailabilityI ordered 3 extra thick eggs, but when my box arrived, there were only 2 inside. Customer service could only offer a refund because they were no longer in stock. It's really disappointing. I had higher expectations from this company, but after looking at the reviews, it seems like this is a common issue.
About Hotel Chocolat
Hotel Chocolat is a British chocolatier and cocoa grower, renowned for its luxurious chocolate products. Founded in 2004 by Angus Thirlwell and Peter Harris, the company seeks to differentiate itself by emphasizing its bean-to-bar production process. Hotel Chocolat not only sells premium chocolates through its retail stores and online platform but also operates cafes and a cocoa estate hotel in Saint Lucia. The company's commitment to innovation and quality has helped establish its reputation as a leader in the luxury chocolate market. Hotel Chocolat aims to make chocolate exciting to a global audience, while also engaging in ethical sourcing and sustainability practices.
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Last update: November 29, 2024
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