Hotel Chocolat - Reviews and experiences

I placed an order for a Mother's Day present on a Friday afternoon and it showed up the next morning in the UK. The service was fantastic, the website was super easy to use, and the payment methods were safe. I'm really happy with how fast and efficient everything was and definitely won't hesitate to tell my friends and family about it.

The customer service at this place is just amazing. I've never come across such helpful and friendly staff before. They really went out of their way to help me with my purchase, and I really appreciate all their help. I just wanted to say thank you for their outstanding service.

I picked up a really tasty gift for my mother-in-law at this store. The staff were super friendly and gave me a hand. They even hooked me up with a discount by telling me about their awesome app.

It was really hard to make up my mind about which chocolate flavour I liked best at this place. But in the end, I decided to get the Velvetiser so I could whip up the perfect chocolate drink at home. The service was fantastic, and now I'm just really looking forward to savouring my yummy chocolate treat.

I bought the mini Easter eggs not long ago and I gotta say, I was blown away by the service and how good the product was. Ordering them was a breeze, delivery was quick, and the eggs themselves were just amazing. My husband and sister loved them too - they said it's some of the best chocolate they've ever had. I really recommend these lovely eggs!

I've been a customer of this company for a while now and I've always liked their products. But just a little while back, I had to get in touch with their customer service team about a problem. To my surprise, Bethany and Abbie were really professional and quick to help out. Bethany got back to me right away and knew exactly what to do to fix the issue. I was really grateful for how they handled everything and sorted things out.