Hotel Chocolat - Overall Rating based on 26 reviews

88% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-08
Assorted chocolates

I recently purchased some chocolates from this shop and it was so good! The website was easy to use, making it simple for me to pick out what I wanted. The ordering process was ... Read onBy: anabel

Most relevant negative review

  2024-04-21
Delicious gift

I recently got a really great gift from this place, but the delivery was a disaster. Even though I paid extra for fast delivery and gave the right address, the gift was delivere... Read onBy: R. Connelly

Review with most votes

  2023-10-31
Birthday gift for my daughter

As a regular ol' Canadian customer at this here chocolatier, I gotta say, the quality of the gift I got was real impressive for the price. The packaging was just beautiful,... Read onBy: Regan Lynch

Reviews (26)

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    Dark chocolate Easter egg with a cute cup

    As someone who absolutely loves dark chocolate, I couldn't resist indulging in a dark chocolate Easter egg that came with an adorable cup from this shop. It quickly became my go-to chocolate treat for the season. Even though I didn't receive an egg as a gift this year, I decided to spoil myself with this delightful treat. The dark chocolate was so rich and decadent, and the cute cup was just perfect for sipping on a warm cup of hot chocolate or cocoa. The delivery was smooth and I really liked getting those updates about the shipping. All in all, I was super happy with my purchase and would totally recommend it to any fellow chocolate lovers out there.


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    Dark chocolate Easter egg

    The dark chocolate Easter egg I got was just what I was hoping for. It came in its tin packaging nice and safe, and I was happy with how well it was protected during shipping. The dark chocolate shell was super thick and tasty, and when I broke it open, there was a bunch of yummy chocolate goodies inside. My family and I have been loving the treats, and I'm excited to dive into the egg itself. All in all, I had a really good time with my purchase.


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    Recent customer service interaction

    I've been a customer of this company for a while now and I've always liked their products. But just a little while back, I had to get in touch with their customer service team about a problem. To my surprise, Bethany and Abbie were really professional and quick to help out. Bethany got back to me right away and knew exactly what to do to fix the issue. I was really grateful for how they handled everything and sorted things out.


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    Birthday gift for my daughter

    As a regular ol' Canadian customer at this here chocolatier, I gotta say, the quality of the gift I got was real impressive for the price. The packaging was just beautiful, and the delivery was super quick. They kept me in the loop the whole time about where my order was at, and I really liked that. You can bet your bottom dollar I'll be coming back for more sugary goodies down the line.


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    Dark chocolate thick egg filled with chocolate treats

    The dispatch and delivery were so fast, and they kept us in the loop the whole time. The dark chocolate egg was so thick and packed with delicious chocolate treats inside, it tasted amazing and looked so fancy. The tray of chocolate quail eggs for our anniversary night was a lovely touch, but I don't know if I want to share them. All in all, the service and product from this place were top-notch.


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    Pralines and Nutty Chocolate

    Hotel Chocolat has the best chocolate, no doubt about it. I picked up a variety of pralines for my buddies and treated myself to some nutty chocolate. The chocolates are incredibly smooth and just melt in your mouth, giving you pure joy with each bite. The pralines are bursting with flavor, especially the pistachio one, where every nut tastes amazing. You can really tell that a ton of love goes into making these chocolates. Plus, the reusable tin is a great addition that enhances the whole experience. Without a doubt, the best chocolate I've ever tasted. Thanks a lot!