Fortnum & Mason - Reviews and experiences

So, I splurged on a fancy hamper from this high-end store, thinking it would be worth it. Unfortunately, I was let down. The wines inside were supposed to be top-notch, but honestly, they were only worth a fraction of the price I paid. Turns out, they were just average own-label ones, making me feel like I got ripped off. I was really hoping for better quality and more unique choices for the amount I spent. Even the wicker basket they came in felt like a rip-off, especially coming from a company with such a big name. Plus, the delivery was sketchy, leaving me worried about when and where my order would show up. All in all, I felt like I didn't get my money's worth with this purchase.

The whole buying process was a total mess, eh? I was lured in by the smell of that black truffle oil and figured I'd make a purchase. But when I went to check out, I was shocked to see extra charges for the VAT and delivery fees that weren't mentioned when I first saw the price. Even though I showed them proof from their own website that said the prices included VAT, the customer service folks couldn't fix things and were even mixed up on my order. So, in the end, I had to cancel my order because of the lack of transparency and bad service.