
Zipcar - Reviews and experiences
Oct 2023-Apr 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (18)
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Ripoff price increase
Ripoff price increase
PriceI can't believe how bold this company is for hiking up their prices by so much! A $5 to $6 jump per hour is just outrageous. I used to really like using this service, but now it's way too expensive for me. It's just not worth it anymore, and I wouldn't suggest it to anyone.
Rip-off extra fees
Rip-off extra fees
PriceI was so let down by my experience with this car rental service. They tacked on all these extra fees and charges for no reason at all, and the customer service was just not helpful or polite. The system kept messing up, making everything so frustrating and taking up so much time. I wouldn't suggest this service to anyone.
About Zipcar
Zipcar is a car-sharing company based in the United States, which provides automobile reservations to its members, billable by the minute, hour, or day. Founded in 2000 by Antje Danielson and Robin Chase in Cambridge, Massachusetts, Zipcar has grown to become one of the largest car-sharing networks globally. The service offers a wide range of vehicles, enabling members to reserve cars when needed and unlock them using a card or the company's mobile app. Initially started to provide a convenient and cost-effective alternative to car ownership, Zipcar expanded rapidly and now operates in urban areas and college campuses throughout the United States, Canada, and other countries. In 2013, Zipcar was acquired by Avis Budget Group, a vehicle rental company, a move that has enabled Zipcar to benefit from Avis Budget's vast fleet and infrastructure while continuing to serve its distinct market.
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Categories Zipcar
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Last update: November 29, 2024
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