Koho - Reviews and experiences
Nov 2023-Feb 2026
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Reviews (27)
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Sending money issue
Sending money issue
TransfersMy mom tried sending money through the app, but it got rejected 'cause she went over some limit. They said to split the cash, but didn't say why there's a limit in the first place. The app kept kicking my mom out even after she changed her password. Customer service wouldn't even talk to her on a Saturday, have to wait 'til Monday. First time using this app and we're not happy. Shutting this down right away!
Rejected ODSP deposit
Rejected ODSP deposit
TransfersSo, I had a problem with a deposit from ODSP, the Ontario government, that was supposed to be $658, but Koho didn't accept it. They won't give it back or tell me why they rejected it. It's really frustrating not knowing what's going on and it's making me feel helpless. I need that money for my basic needs, and Koho not helping out has put me in a tough spot.
Reloadable online shopping card
Reloadable online shopping card
TransfersThis card is fine for shopping online, but just watch out because transfers don't always work and you might not have your money for 3 whole days! That's a real pain when you're scrambling to book a hotel at the last minute.
About Koho
Koho is a Canadian financial services company operating as a fintech startup. Established in 2014, it suits the modern consumer's needs by offering a no-fee spending and savings account through a mobile app and a reloadable Visa card. The company's mission focuses on providing a transparent and accessible banking alternative, leveraging technology to help Canadians manage their finances more effectively. Koho has positioned itself within Canada's financial landscape by emphasizing features such as real-time insights into spending, savings goals, and financial coaching, aiming to simplify personal finance for its users while fostering financial literacy.
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Last update: February 21, 2026
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