Koho - Reviews and experiences
Nov 2023-Feb 2026
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Reviews (27)
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Card assistance inquiry
Card assistance inquiry
CommunicationAs a customer, it's important to me to be able to get help quickly and easily when I need it. But I gotta say, it was kinda frustrating to keep getting automated responses and preset questions when I was trying to talk to a real person about my card issue. I felt like nobody was really getting what I was saying, and all I wanted was to chat with someone who knew what they were talking about and could help me out. These days, technology is a big part of customer service, but companies need to find a balance between automation and actually talking to people to make sure customers have a good experience.
About Koho
Koho is a Canadian financial services company operating as a fintech startup. Established in 2014, it suits the modern consumer's needs by offering a no-fee spending and savings account through a mobile app and a reloadable Visa card. The company's mission focuses on providing a transparent and accessible banking alternative, leveraging technology to help Canadians manage their finances more effectively. Koho has positioned itself within Canada's financial landscape by emphasizing features such as real-time insights into spending, savings goals, and financial coaching, aiming to simplify personal finance for its users while fostering financial literacy.
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Last update: February 21, 2026
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