Koho - Reviews and experiences

I was really looking forward to using the travel cash back feature on my card, but I was let down when I realized that I could only use my Canadian phone number for verification. This would mean I'd have to pay a lot of extra money to my phone company whenever I wanted to check my account while I'm on a trip. Other banks and services have better ways to verify like email or Whatsapp, which would make it easier for travelers like me to access their accounts without paying more. It's too bad that Koho didn't think about how this could help people who travel a lot. I'd give this feature a two-star rating overall.

I recently used my card while traveling from Canada to the USA, and I was really upset with the fraudulent activity I ran into. I saw some weird charges on my account, so I told the company right away. Even though I locked my card, I kept seeing transactions from those same fraudulent places getting denied, which meant they were still trying to use my cancelled card. Even after getting a new card number, I found out that a fraudulent seller had gotten access again, making me think that maybe the company let it happen. Because of their carelessness, I decided to close my account because I was scared of losing more money. Trust is so important with financial stuff, and unfortunately, Koho didn't keep up their end of the deal in my case.

Stay away from this website, eh? It's full of scammers who just want to take your money. And once they got it, you're stuck with no help in sight. Customer service? Forget about it. Especially this one lady, Edna - she's useless. Save yourself and steer clear of this site if you care about staying safe and secure.

I just found out that someone made a fake transaction on my account, so I contacted the company for help. But they said I might have to wait 90 days for it to get resolved. And now it's taking even longer. I'm really frustrated with how slow and uncommunicative the company has been.

I am so frustrated with the service I got from this company. Suddenly, they closed my account without telling me why. When I tried to reach customer service, all I got were robot replies saying to contact my government official. Not only did they close my account for no reason, but $2600.00 of my money is gone too. The lack of communication and honesty is just terrible. It feels like straight-up fraud and robbery.

I've had, like, so many weird charges on my account, eh. At first, I was all like, "Oh no, someone's taking my dough!" But then I checked out reviews and now I'm pretty sure it's them being sneaky. I'm trying to get my cash back, but it's like chatting with a brick wall, you know what I mean? Are they trying to pull a fast one on me? Sure seems like it. I'm definitely closing my account, they just keep getting sketchier every year. So not cool, eh.

I just opened an online banking account and saw some sketchy reviews about the safety and reliability of the service. Lots of people said they had trouble adding money, there's no customer service, money going missing, and accounts getting shut down for no reason. I'm wondering about the security of this service and how often these issues happen.