TripAdvisor

TripAdvisor reviews

25 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
56%
Would buy here again
Ordering
8.0
Service
8.0
Pricing
7.6
Delivery
7.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Afternoon boat trip with friends

10.0

"Me and my friends went on a boat ride and had afternoon tea for a couple of hours. It was really nice, the boat was awesome and the server was fant..."

Critical

Sponsored Placements and Business Advantage sub...

4.0

"We are a small independent hotel, and we decided to try out Sponsored Placements and Business Advantage on a review platform. Unfortunately, after ..."

Most Voted

Hotel stay with lake views

8.0

"My buddy and I crashed at a hotel in Bowness on Windermere back in March. Let me tell ya, the spot was top-notch, smack dab in the middle of town. ..."

Reviews (25)

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Hotel review

T

2 reviews

8.0
Overall Rating
Would buy here again
Yes

I've been using this platform for a long time to check out hotels, restaurants, and attractions based on what other customers say. I've also left some reviews myself to give back to the community. But I got an email recently saying that a hotel I reviewed had a big renovation and all previous reviews, including mine, were removed. This doesn't sit right with me because the whole point of the site is to give reliable info to help people make decisions. I get that they want to show off the improvements, but it shouldn't erase the experiences others have shared.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
6.0

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Issue with account management

D

5 reviews

6.0
Overall Rating
Would buy here again
No

I had a super frustrating experience with this company. I was thinking of signing up with them, but they completely messed up my account. They didn't care about my privacy or rights, and their campaigns were not focused on customers at all.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
4.0

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Search results inaccuracy

K

9 reviews

6.0
Overall Rating
Would buy here again
No

As someone who uses TripAdvisor a lot, I've noticed a problem with the search results. They seem to favor sponsored listings over genuine local recommendations. I saw this clearly when I was looking for restaurants in Quarteira, Portugal. Most of the places listed were actually 10-20km away from the town. This sneaky trick makes it hard for people to find real local dining spots and it makes TripAdvisor seem less trustworthy for travel advice. I think TripAdvisor should focus more on accuracy and authenticity in their search results to help their users better.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
4.0

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Hotel stay with lake views

H

1 reviews

8.0
Overall Rating
Would buy here again
Yes

My buddy and I crashed at a hotel in Bowness on Windermere back in March. Let me tell ya, the spot was top-notch, smack dab in the middle of town. A lot of the staff were super friendly, helpful, and on the ball, especially Lynn at the front desk. She really went above and beyond to make sure we were taken care of. Our room was spotless and had a killer view of the lake, totally worth the dough we shelled out. But, gotta be real, there were a couple of hiccups - finding parking was a nightmare and breakfast was a bit of a madhouse in the morning since there wasn't enough staff on deck.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
6.0

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Great hotel service

F

13 reviews

9.5
Overall Rating
Would buy here again
Yes

The service at the hotel was amazing! That guy with the strange name, Samim, really saved the day with a perfectly poured pint.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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About TripAdvisor

TripAdvisor is an American online travel company that provides reviews and recommendations for hotels, resorts, inns, vacations, travel packages, travel guides, and lots more. Founded in February 2000 by Stephen Kaufer, Langley Steinert, and several others, it has grown to become one of the world's largest travel platforms. It operates a website and mobile app with user-generated content and a comparison-shopping website. It also offers online hotel reservations and bookings for transportation, lodging, travel experiences, and restaurants. TripAdvisor initially operated under a B2B model but shifted to a consumer-facing model, providing free access to its content while generating revenue through advertising and booking commissions. Based in Needham, Massachusetts, TripAdvisor has become a go-to source for travelers seeking reliable information on destinations around the globe.

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Contact Information

🌐 www.tripadvisor.co.uk

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Last update: November 29, 2024

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