TripAdvisor

TripAdvisor - Reviews and experiences

Average rating
7.4 /10
Based on 28 reviews
Oct 2023-Mar 2026
Star distribution
58x
44x
311x
24x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (28)

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Frustrated customer trying to post a review

Communication

Hey there, so I was trying to post a review but for some reason they're not letting me! They keep emailing me and saying it doesn't meet their guidelines. I even tried adding a photo but still no luck! There's really no way to tell them they messed up. Ugh!

Recent 7-day stay at a hotel

Accommodation

My recent stay at the hotel was amazing, eh? I spent a full week at the Devonshire Hotel and it was absolutely fantastic, eh? The room was cozy and spotless, the staff were super friendly and on the ball, the manager made sure everything was running smoothly, the entertainment was a blast, and the other guests were so welcoming, eh? I got to meet a bunch of new pals during my stay and we all decided to come back next year at the same time to hang out again, eh? We even swapped phone numbers to stay in touch. All in all, my stay was simply incredible and something I'll never forget.

Stay at a revamped hotel

Accommodation

The hotel just got a makeover with new showers, cozy beds, and all-around cleanliness. But, the restaurant kinda lost its vibe and now feels a bit impersonal. The staff is nice and the service is okay, but having to pay for water and the food isn't all that great. The pool area is cool, but the music is meh. Overall, the hotel isn't as appealing as it used to be and I wouldn't want to stay here again.

Hotel review

Changes

I've been using this platform for a long time to check out hotels, restaurants, and attractions based on what other customers say. I've also left some reviews myself to give back to the community. But I got an email recently saying that a hotel I reviewed had a big renovation and all previous reviews, including mine, were removed. This doesn't sit right with me because the whole point of the site is to give reliable info to help people make decisions. I get that they want to show off the improvements, but it shouldn't erase the experiences others have shared.

Issue with account management

Communication

I had a super frustrating experience with this company. I was thinking of signing up with them, but they completely messed up my account. They didn't care about my privacy or rights, and their campaigns were not focused on customers at all.

Search results inaccuracy

Overall

As someone who uses TripAdvisor a lot, I've noticed a problem with the search results. They seem to favor sponsored listings over genuine local recommendations. I saw this clearly when I was looking for restaurants in Quarteira, Portugal. Most of the places listed were actually 10-20km away from the town. This sneaky trick makes it hard for people to find real local dining spots and it makes TripAdvisor seem less trustworthy for travel advice. I think TripAdvisor should focus more on accuracy and authenticity in their search results to help their users better.

Hotel stay with lake views

Accommodation

My buddy and I crashed at a hotel in Bowness on Windermere back in March. Let me tell ya, the spot was top-notch, smack dab in the middle of town. A lot of the staff were super friendly, helpful, and on the ball, especially Lynn at the front desk. She really went above and beyond to make sure we were taken care of. Our room was spotless and had a killer view of the lake, totally worth the dough we shelled out. But, gotta be real, there were a couple of hiccups - finding parking was a nightmare and breakfast was a bit of a madhouse in the morning since there wasn't enough staff on deck.

Great hotel service

Service

The service at the hotel was amazing! That guy with the strange name, Samim, really saved the day with a perfectly poured pint.

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About TripAdvisor

TripAdvisor is an American online travel company that provides reviews and recommendations for hotels, resorts, inns, vacations, travel packages, travel guides, and lots more. Founded in February 2000 by Stephen Kaufer, Langley Steinert, and several others, it has grown to become one of the world's largest travel platforms. It operates a website and mobile app with user-generated content and a comparison-shopping website. It also offers online hotel reservations and bookings for transportation, lodging, travel experiences, and restaurants. TripAdvisor initially operated under a B2B model but shifted to a consumer-facing model, providing free access to its content while generating revenue through advertising and booking commissions. Based in Needham, Massachusetts, TripAdvisor has become a go-to source for travelers seeking reliable information on destinations around the globe.

Contact Information

🌐 www.tripadvisor.co.uk

Last update: March 31, 2026

Website (Partner link)

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