Qatar Airways

Qatar Airways - Reviews and experiences

Average rating
5.6 /10
Based on 17 reviews
Nov 2023-Mar 2024
Star distribution
50
43x
35x
25x
14x

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Reviews (17)

Bad customer service while trying to purchase more luggage

Service

The folks at the call center were no help at all, so I'm never flying with their airline again. I much prefer Emirates anyways.

Flight purchase

Service

I just can't believe how terrible the customer service and professionalism is at this airline. Right from the start when I booked my flight, you could tell that making money is more important to them than taking care of their passengers. The staff were so rude and not helpful at all, the seats were so uncomfortable, and the whole experience was just a complete disaster. I really wish I never picked this airline to fly with.

First-time flight, flight Doha to Auckland

Service

My first time flying with this airline was amazing! I was traveling with my mom who was injured and couldn't move, but the cabin crew was so helpful. They went out of their way to assist us with everything - from moving my mom to the bathroom, to changing her, and giving her continuous care during the flight. I want to give a special shoutout to Jewelyn, Shahrzad, and Jasmine for their exceptional service and care. I'll definitely be choosing this airline again for my next trip.

Flight from Perth, Australia to London Heathrow

Service

My recent trip from Perth, Australia to London Heathrow was pretty good overall. The flight crew was awesome and gave top-notch service the whole way. Although, I have to say, the air conditioning was cranked up a bit too high for my liking, so it got a little chilly at times. But hey, apart from that, the airline experience was great and I wouldn't mind flying with them again sometime down the road.

Amazing airline

Service

This airline is seriously amazing! The food is delicious, the seats are so comfy, everything is super organized, and the staff are incredibly friendly. They keep the drinks coming non-stop with a smile! And I love how much they care about kids, people with disabilities, and those with special needs. I'm really impressed!

Business class flight

Service

So, like, recently I had this super disappointing business class flight with this airline. The staff was, like, totally rude, the business class seats were all broken and wouldn't even recline properly, and on top of it all, the main dish I got was totally cold and unheated. And if that wasn't bad enough, my luggage was all mangled when it arrived. To make things worse, I had this super unpleasant run-in with a guy named Rojit, who straight up hit me on the head. When I tried to talk to him about it, he denied it and even called me a liar, saying he'd get the pilot involved. The whole plane was, like, not even clean - there was this gross aisle with toilet paper everywhere that they didn't even bother cleaning up, just kicked it around. Plus, there was vomit and old food under the seats that they clearly missed. They straight up canceled my economy seat without even telling me, then tried to sell me a pricy upgrade to business class on the same flight. This was by far the most terrible airline experience I've ever had.

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About Qatar Airways

Qatar Airways is the state-owned flag carrier of Qatar, headquartered in the Qatar Airways Tower in Doha. The airline operates a hub-and-spoke network, linking over 160 international destinations across Africa, Central Asia, Europe, Far East, South Asia, Middle East, North America, South America, and Oceania from its base at Hamad International Airport, using a fleet of more than 200 aircraft. Qatar Airways was established on November 22, 1993, and commenced its operations on January 20, 1994. It has grown rapidly, becoming one of the leading airlines in the world, known for its exemplary service standards, luxurious in-flight experience, and state-of-the-art aircraft. Qatar Airways is a member of the Oneworld alliance since 2013, the first Gulf carrier to sign with one of the three airline alliances.

Contact Information

🌐 www.qatarairways.com

Last update: November 29, 2024

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