Iberia Express - Reviews and experiences

My recent flight with that airline was such a letdown, ugh. I was all set for my trip from Amsterdam to Madrid, but as soon as I got on the plane, they told us the flight was a no-go. So there we all were, me and the other passengers, stuck in the airport with no clue on what to do. It was honestly so annoying and such a hassle, especially since it was so late at night.

I had recently gone through a really frustrating situation with a flight cancellation and terrible customer service. I had a flight planned for an important event in Naples, and when I got to the airport for check-in, I found out the flight was cancelled without any heads up. They then put me on a new flight two days later, which meant I missed out on my event, wasted my holiday time, and lost the money I had already spent on hotel nights. The lack of choices and help, along with the phone lines being useless, made it such a rough and disappointing experience. The service I got was way below what I expected and left me super unsatisfied.

Oh man, that airline really ticked me off! Can you believe they dumped my flight just two days before I was supposed to leave, and then they only gave me a new one that was hours after my original time? Didn't lift a finger to help me find a better option or anything. I had to shell out big bucks for last-minute tickets that cost an arm and a leg. And as if that wasn't bad enough, they totally brushed off my pleas for compensation.

So I recently flew with this airline and I gotta say, it was pretty good overall. The only hiccup was when my flight from Madrid to Seville got canceled. They put me up in a hotel for the night and even gave me a meal to make up for it, which was nice of them. They sorted out the compensation quickly, but it was still a pain having to change my plans. The flight from Manchester to Madrid was fine though, no complaints there. Just wish the connecting flight hadn't been canceled.