Agoda - Reviews and experiences

I got charged twice on my credit card for my stay and had to reach out to customer service through email and chat. It was really frustrating dealing with Agoda to get a refund. I had to explain my problem over and over to different agents and still didn't get it sorted out after a week.

So, you know, I was trying to book something online and ended up getting hit with three charges! First, there was a charge of $116.73 for something in Delaware, then my bank in the U.K. got charged, and on top of that, this $1 international transaction fee randomly showed up. My bank was all like, "What's happening here?" So we disputed all the charges and thankfully got our money back. When I called customer service, they were all like, "Send us your bank statement to prove it." Like seriously? Can't you check on your end? And to make it worse, the person on the phone sounded like they were in a whole other country. Not cool, man.

The prices on this website are super deceiving. They make it seem like it's for several nights, but really it's just for one night and doesn't include extra charges like taxes. That's just not right.

So, y'know, I reserved a hotel in Da Nang for 40 loonies, but then Agoda ended up charging me 40 bucks in American dollars, which is totally not cool! Like, seriously, what's up with that? And now I'm trying to figure out how Visa can hook me up and get my money back. Ugh, frustrating!

So, buddy, I snagged a hotel stay through Agoda, eh? Let me tell ya, it was a total rip-off, man. They gouge ya way harder than if you just go direct with the hotel. What's their deal, eh? And they don't even cover all the taxes like they claim on their site. It's like a total fib. Do yourself a solid and just book straight with the hotel, alright?

I gotta admit, I was a bit skeptical about this website at first because I heard some not-so-great reviews, but I figured, why not give it a try? And boy, was I pleasantly surprised! The prices were way better than other big booking sites, and I even got a sweeter deal than if I had booked directly with the hotel. Everything went super smoothly and I didn't run into any problems at all while booking. I'll definitely be coming back to this site the next time I need to book a hotel.