Agoda - Reviews and experiences

I had such a terrible time trying to book with this website. Once I finally confirmed my booking, they kept bombarding me with emails requesting my card details over and over. Despite me updating my card information, they still went ahead and canceled my booking, and then tried to pin the blame on the hotel and myself. When I reached out to customer service for help, they just turned around and blamed me once again. So unreliable, everyone should be cautious.

I had a frustrating experience with booking a hotel recently on this online platform. When I got there, turns out they messed up the room type. I paid for a fancier room through a different site that was connected with the one I used. Even got confirmations for the fancier room, but they ended up giving me a standard one instead. It was so inconvenient and disappointing, especially since I paid more for the better room. The site offered me the standard room or to try and cancel it, but neither option was good considering I originally booked the upgraded room. The whole situation because both sites were connected ended up making my experience as a customer pretty negative.

Why bother dealing with all these confusing and annoying booking steps that feel like they're designed just to make you shell out more cash? I kept getting looped back around in circles just to make a simple reservation. Shouldn't this be an easy process? Do yourself a favor and try a different platform, like the one that rhymes with "looking.com". Yeah, the prices might seem higher at first, but believe me, it works out to be the same cost in the end without all the extra hassle.

My experience with this online hotel booking platform was pretty disappointing, eh. After I confirmed my booking, I kept getting emails asking for card updates, even though I had already done it. In the end, they canceled my booking and blamed me and the hotel. When I reached out to customer service for help, they just blamed me again, eh. Overall, I'd say this platform is super unreliable and I'd advise others to be cautious, eh.