Agoda - Reviews and experiences
Oct 2023-Mar 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (19)
Loading reviews...
Hotel booking experience
Hotel booking experience
CommunicationTo be honest, I really wish I had looked into things more before going ahead with booking through this company. I booked a hotel a few months back, but it ended up getting cancelled and I still haven't gotten my money back. When I reached out to customer service, all they told me was that my refund was sitting in their hyperwallet, but didn't give me any more information or a timeline for when I could expect to see it. It's really frustrating to deal with this lack of clear communication and the long wait for my money back. I wouldn't recommend relying on this company for any bookings.
About Agoda
Agoda is an online travel booking platform headquartered in Singapore, specializing in accommodations. It offers a wide range of options from hotels and vacation rentals to flights and airport transfers, catering to various customer needs globally. The company was founded in 2005 by Michael Kenny and Robert Rosenstein and quickly expanded its services worldwide. It operates as a subsidiary of Booking Holdings Inc., which is one of the world’s leading providers of online travel and related services. Agoda's platform integrates seamlessly with local partners and leverages technology to provide competitive pricing and a user-friendly booking experience.
Contact Information
Categories Agoda
Related companies
Last update: November 29, 2024
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Comments
Be the first with a response!