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Hosting nightmare
Trying to move my websites from this company was a total disaster. They locked all my websites with the ICANN registrar by changing the registered owner, so I can't transfer them anywhere else. When I reached out to their "support" (which is just one person named Nick), he denied everything and even blocked my number so I couldn't get assistance. It's completely unacceptable!
Domain hosting
I just bought domain hosting from this company and I gotta say, I'm super impressed. The customer service from their support team is amazing. Whenever I've had questions or problems, they've been quick to respond and find solutions that work. The tech support team is seriously the best and the main reason I keep coming back every year to renew my services. I've even told some clients about them and they've all had great experiences too.
Website hosting package upload experience
The tech team was amazing! They helped me right away with all my questions and made sure I understood everything. They really went the extra mile to make sure my website was working perfectly on the new hosting plan. Their customer service was top-notch. I would definitely suggest their services to anyone who needs technical help.
Website hosting services with excellent customer support
I've been using their website hosting services for a while now and I gotta say, I'm super happy with the customer support I've been getting. James, he's been amazing at helping me out whenever I run into any problems. I've got a bunch of websites with them and they've never let me down. Big thanks for the awesome service!
Email configuration support
I had an issue with my email setup that I couldn't figure out by myself. I contacted customer support and got connected with a really helpful representative. They really went out of their way to fix my problem. They not only solved it quickly, but also took the time to explain why I was having trouble in the first place. Their level of support was way better than I expected, especially for the reasonable price of the service.
Quick and helpful customer service
The customer service at this place is top-notch! They helped me right away and I actually got to speak with a real person, not some robot or whatever. The problem I had got sorted out real quick and I gotta give a big shoutout to John T for being so awesome. I'm so grateful for their help!
Email account issue
So, eh, we had a problem with getting emails for our account, but you know, I chatted with them and found out some weirdo tried too many times to get in with the wrong password. But it's all good, we changed it, the account got unlocked, and now we're back to getting emails like normal, eh. The system is pretty smart for locking out suspicious activity and unlocking it without any drama, eh.
Personal web hosting service
I've been with the company for a long time now and have seen how their services have changed over the years. At first, the customer support was okay but kind of slow. But in the last few years, they've really stepped up their game with faster responses and more professionalism. The prices are still good, not as low as when I first joined, but still competitive. I had to downgrade my plan recently and the support team made the data migration super smooth and quick. Overall, I'm really happy with the service and would definitely suggest it to others.
Hosting Support Chat Experience
Hey, I had to reach out to this company's support chat because my websites were acting up. Usually, it's a pain dealing with those agents. But let me tell you, Jacob was amazing this time! He really listened to me and guided me to fix the issues with my sites. I was so happy and thankful, it was like a weight off my shoulders. If all the agents were as helpful as Jacob, things would be way smoother for me!
Web hosting provider
I've been using this web hosting provider for two of my three domains for a while now, and I've been really happy with their service. Recently, I decided to also move my third domain from another provider to them because of some big problems I was having. Their customer service team is amazing. They always go above and beyond to help me with any issues or questions I have. The staff is friendly, patient, and always there to help, which I really appreciate. On top of that, their prices are really good and lower than most other providers I've seen. In general, I definitely recommend this web hosting provider without any doubts.
Service quality
I had a great experience with the customer service team. They reply super fast - I get an auto reply within minutes and then a personal response within 10 minutes or less. They always fix any problems I have right away. I really recommend their customer service, it's the best.
Cloudflare support
The team at this web hosting service really goes above and beyond with their support. Whenever I have problems with Cloudflare messing up my website, I know I can count on them to fix it fast. They take the time to figure out what’s going on and work hard to find a solution, even if it means getting into my Cloudflare account to make things right. I’m grateful for their dedication to keeping my website running smoothly and their readiness to deal with technical stuff that’s over my head. Thanks to their amazing support, my website is up and running smoothly again.
Long-time customer satisfaction
I've been with this hosting provider for more than ten years now, and I have to say the customer service has been top-notch. Whenever I have any issues with my hosting, I just hop on chat and in no time, I'm chatting with someone who knows their stuff and can fix the problem right away. Their quick response and ability to always address my concerns have really made them stand out. I would definitely suggest their services to anyone looking for reliable and high-quality hosting solutions.
Renewed server after 3 years
I wouldn't recommend it, the servers got hacked several times and they keep trying to upsell for more space and nodes.
Bought hosting
Hey everyone, this hosting service is awesome! The customer support team is amazing, I'm telling you! They always reply super quickly, like within 5 minutes maximum. They fix all my website issues, even ones that aren't related to hosting. They are the real MVPs, seriously. I host all my sites with them!
Long-term customer satisfaction
I've actually been with this service provider for more than ten years now, and I have to tell you, they've always gone the extra mile to help me with my websites. Even after I retired and only had one personal site left, they still offer top-notch support and service.
Web hosting services
I've been using web hosting services for a while now and I gotta say, the billing process, user interface, and customer service are all top-notch. The chat feature has been a lifesaver, and the tech support team deserves a shoutout for always being quick and on point with their responses. I'll never forget when a rep helped me out in a pinch by accessing my account and making changes for me. Overall, I'm really happy with the service and excited to keep doing business with them.
Refund request
This company is a total scam, eh? I tried to cancel my hosting account and get a refund, but all I got was a bunch of empty promises. I've tried so many times to get my money back, but every time they tell me the billing manager isn't around and they'll let him know when he's back in the office. It's such a shameful and unprofessional way to treat customers, eh? I'm telling everyone to steer clear of this sketchy company, for sure.
WebHosting service
I've been using this web hosting service for a while now, eh. Whenever I've needed some help or had an issue, they always come through for me with great service and technical support, you know? I'm really happy with how they handle everything and the professionalism they show. It's like having a superhero team backing me up for all my website stuff, eh!
Bandwidth spike issue
It's 9:47 AM. Just wanted to let you know that my website and FTP are working perfectly now. Huge shoutout to the support team for their help!
About WebHostingPad
WebHostingPad is a web hosting company established in 2005 with the goal of providing affordable hosting solutions. They offer a range of services including shared hosting, WordPress hosting, VPS hosting, and domain name registrations. Their services are aimed at small to medium businesses and individuals looking for a cost-effective way to host their websites. Over the years, WebHostingPad has focused on improving their infrastructure and customer support to ensure reliable hosting solutions and customer satisfaction.
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Contact Information
119 S Emerson St, Ste 186
60056 Mount Prospect
United States
Categories WebHostingPad
Page Statistics
Seite online seit: November 12, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Bandwidth spike issue
It's 9:47 AM. Just wanted to let you know that my website and FTP are working perfectly now. Huge shoutout to the support team for their help! Read onBy: curt