NITRADO reviews

I had a problem with a file on my server and I contacted customer support for help. It was nice to get connected to a live chat right away and meet a helpful guy named Ruben. He was really good at fixing my issue and I felt like he cared about helping me. I'm so grateful for Ruben's help and I would totally suggest this service to others because of how well they treated me.

The servers I got from this company ain't working at all, and when I try to get some help, I run into all sorts of roadblocks. It's so annoying that there ain't much support available, and having to jump through hoops to install extra stuff and confirm my personal info just to get assistance is just not right. It shouldn't be this hard to get some help for the services I forked out money for, eh?

I had some trouble with my Minecraft server set up and asked for help. I was really happy with how quickly and efficiently they helped me out. Bruno, the customer service guy, knew his stuff and fixed the problem right away. I'm really satisfied with the great support I got from the team at this company.

I rented a game server for the first time to play with my buddies. Since I'm not great at English, I had to use Google Translate to talk to the customer service folks. Even though it was tough, they got back to me quickly and gave me clear directions to set up my server. I'm grateful for their patience and help in guiding me through the whole set-up.

I just bought a VPS server for my gaming group and I needed some help setting it up. Gabriela Gomèz was super helpful and really knew her stuff, she walked me through everything. She was patient and took the time to answer all my questions. Thanks to her expertise, I was able to fix any problems I ran into quickly and easily. I totally suggest her for her awesome customer service skills.

Hey, so I was trying to get a refund for something I bought, eh? I contacted their support and this guy Adrian Ponce gave me a hand. He was really nice and sorted out my refund in no time. It was all good, no extra hassle or anything like that. He made it real easy for me, smooth sailing all the way.

I just bought a virtual server for gaming, and let me tell you, it was a total headache. I paid for the server, but then ran into problems when my card expired and I couldn't update the payment info. I had to resort to using PayPal, only to find out later that my server got deleted even though I was already charged. Trying to reach out to customer support was a bust, all I could find was discord and useless guides. The lack of help cost me hours of time and left me feeling pretty unhappy with the whole service.

I gotta say, I was pleasantly surprised by how fast the customer service team got back to me. Even with a 6-hour time zone difference, they gave me clear and accurate info on what I had to do. The team was so helpful and really knew their stuff, they guided me through everything. All in all, I was super happy with the service I got.