ManyChat Reviews

: 18

इस कंपनी के डेटा की सत्यता की जांच की गई है और इसे सत्यापित किया गया है। इसकी आधिकारिक वेबसाइट पर जाना सुरक्षित है। हमें विश्वास है कि ऑनलाइन पारदर्शिता और सुरक्षा सभी कंपनियों को हमारे साथ सत्यापित करने के लिए प्रेरित करती है, ताकि वे जान सकें कि कहां विश्वसनीय और सुरक्षित रूप से खरीदारी की जा सकती है।

39% Would buy here again

Most relevant positive review

  2024-04-01
Chatbot automation tool purcha
I just picked up a chatbot automation tool and I gotta say, I'm super impressed with what it...Read on
Natalie Waelchi

Most relevant negative review

  2024-04-17
My chatbot purchase
I was really disappointed with the chatbot I bought. The service was just awful - I couldn't...Read on
Rylan

Review with most votes

  2023-12-27
AI chatbot service
Don't bother with ManyChat's AI chatbot service, it's a total mess. They sneak in ...Read on
Bessie

Reviews (18)

  (4)

 (3)

  (6)

  (4)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Potential, Confusing Layout

    I first got interested in ManyChat because I heard it could help make talking to customers easier using chatbots. I like the concept and think it could really improve how we interact with customers. But I've had some trouble navigating the layout - it's not very user-friendly. One problem I ran into was the "talk to a human" option in my chats, which no one ever seems to respond to, causing me to miss out on some potential leads. I think this might be a default setting issue that needs fixing. I hope ManyChat can work on these issues and make their platform more user-friendly as it evolves.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Super helpful system for saving time

    This system is really great because it saves me a bunch of time. I can program messages and tasks that match what I need, so I can handle a bunch of stuff all at once while the bot does its thing. It also helps me sort through info and find the right folks I need to connect with. The performance is spot on for me and the instructions are clear and simple. I'm really thankful for how this system has helped my little business run smoothly like a big shot.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Chatbot automation tool purchase

    I just picked up a chatbot automation tool and I gotta say, I'm super impressed with what it can do. It gives me loads of choices to create a chatbot that fits my needs, especially when it comes to automating responses. The visual flow builder is really handy because it makes designing the chatbot super easy. And having pre-made templates that I can just tweak and reuse has saved me a ton of time and work.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    User-friendly Messenger bot platform

    ManyChat is amazing if you want to make Messenger bots. They really make sure to follow Facebook rules, and that’s a big deal with all the changes happening. The support in the ManyChat Community Facebook group is great - people are always there to help fix any problems. My clients all need this tool now, and I think you should check it out if you want to make talking to customers easier.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Issue with Customer Service Response Time

    I had a major problem with customer service recently. It took forever to get it sorted out, which messed up how my business was running.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My chatbot purchase

    I was really disappointed with the chatbot I bought. The service was just awful - I couldn't log in for most of the month and when I needed help, there was no customer support to be found. And on top of that, the pricing was really misleading. It was supposed to be one price but ended up costing me way more.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Refunded after 4 hours

    I was so happy with how fast and easy it was to get my money back when I cancelled on the first day of signing up. It went really smoothly and made me feel like a valued customer. Thanks for the quick help!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Slow customer support response

    Our team has been waiting for 8 days for a response to our support ticket. The lack of communication and unresponsiveness from the support team is frustrating and unacceptable. We rely on prompt assistance to address any issues that arise, and the delay in resolving our concerns is hindering our operations.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Chatbot tool

    The tool seemed like it would be good, but it turned out to be a big letdown. I watched all the tutorials, but simple automations wouldn't work. I tried to ask for help from customer service, but haven't heard back yet. Can't even reach them through chat (so annoying). Not shocked, based on other reviews. Will give a better rating if they fix these problems.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Disabled pro features after payment issue

    I was really let down by the service I got from ManyChat. I had this ongoing problem with my subscription payment that ended up turning off the pro features on both of my stores for a bit. And even when we sorted out the payment hiccup, I was surprised to see that I had to go back in and manually switch on all my keywords and flows. It's pretty frustrating that they don't automatically reactivate the pro features and it definitely didn't make for a great user experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Difficult app, denied account deletion, GDPR breach

    This app is just terrible to try and use. It's so confusing, and I spent forever trying to figure out how to do basic things. And on top of that, when I asked them to delete my account because I'm worried about privacy, they said no - that's breaking the rules. I'm really disappointed by the unfriendly layout and how they don't care about protecting my data.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Software functionality

    The software idea is good, but the actual performance is lacking. I've run into a lot of problems like things breaking after updates, parts of the process not functioning without warning, and customer service that doesn't really help. I've been dealing with one particular issue for two weeks now and it doesn't look like it's going to be fixed anytime soon.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    PRO user experience

    As a PRO user, I gotta say my experience with the platform has been pretty disappointing, eh. There's been lots of issues like the lack of chat support, consistent problems with the site, frequent server errors, and even my flows getting deleted. It's been tough for me to make good use of the platform and it's been messing with my productivity, eh. Overall, I'd say my time with the platform has been frustrating and not up to par, eh.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Subscription billing issue

    I had a problem with my subscription billing recently. I was charged even after I cancelled it. It was so frustrating because I did everything they said to do, but I still got charged. I really hope they make their cancellation process better so this doesn't happen again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    AI chatbot service

    Don't bother with ManyChat's AI chatbot service, it's a total mess. They sneak in extra charges without telling you why. If you want honesty and fair prices, look elsewhere.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Unauthorized Billing Issue

    I'm really disappointed with the service I got from this company. I bought something and then I saw some charges on my account that I didn't authorize. I tried a bunch of times to cancel the subscription, but it didn't work. The customer service is no good, and the help section doesn't help at all. I'm just really frustrated and unhappy with the whole thing.


Others also viewed