All reviews of Kelley Muller
Review about: ManyChat
Potential, Confusing Layout
I first got interested in ManyChat because I heard it could help make talking to customers easier using chatbots. I like the concept and think it could really improve how we interact with customers. But I've had some trouble navigating the layout - it's not very user-friendly. One problem I ran into was the "talk to a human" option in my chats, which no one ever seems to respond to, causing me to miss out on some potential leads. I think this might be a default setting issue that needs fixing. I hope ManyChat can work on these issues and make their platform more user-friendly as it evolves.