All reviews of Serena
Review about: LingQ
Language learning membership
I'm really unhappy with the customer service on this language learning platform. I've been trying to cancel my membership since March, but no one has been getting back to me even though I've sent several emails. It's really frustrating that I've been charged for another membership without my permission. It's hard to cancel subscriptions on this platform, which just adds to the frustration of the whole customer experience.
Review about: Homer
My children's educational progress
My kids love the activities and lessons at school, but it's frustrating for me because I don't really know how they're doing or what they should be learning next. It's like we're kind of in the dark, and that can be tough as a parent.
Review about: ColourPop
Makeup, body care, and skincare items
I've just bought some makeup, body care, and skincare stuff from this brand, and I gotta say, I'm super impressed. The products are top-notch, and I've never regretted any of my purchases. I haven't tested out their hair products yet, but judging by how great everything else is, I'm sure they're awesome too. It's safe to say that this company is now my favorite place to shop for makeup.
Review about: Troy Lee Designs
Motocross helmet purchase
I gotta say, the motocross helmet I got from this company is top-notch! It totally surpassed my expectations. Not only is the design super cool, but it's also really innovative, giving me all the comfort and protection I need when I'm out riding. The craftsmanship is seriously impressive, you can tell they put a lot of care into making each helmet just right. It fits me perfectly and feels really secure, so I can ride with confidence and push myself to the limit knowing I'm well-protected. Honestly, I couldn't be happier with my purchase and I'll definitely be coming back for more gear in the future.
Review about: Trident Fly Fishing
Online fly fishing gear purchase
I was really looking forward to getting my online fly fishing gear, but I ended up pretty disappointed with the company's lack of communication and customer service. After waiting three days with no updates on my order, I finally decided to send an email asking about when it would be shipped. But even after six days passed, I still didn't hear back or get any shipping or tracking info like they promised. I was so frustrated by the lack of communication that I asked to cancel my order and wanted confirmation. The response I got was not helpful at all and didn't give me any useful info, which just made me even more dissatisfied. Even after following up with another request for a cancellation confirmation, I still haven't heard back. All in all, my experience with this company has been really disappointing, and I thought their behavior was unprofessional and neglectful.
Review about: Inspire Uplift
Difficult to use after purchase
After I bought the product, I had a really hard time using it. I got it from two different sellers, but each time I tried, the files just wouldn't download right. Then, when I eventually got one file to open, there were so many choices to change names, it took forever and was so annoying. It was my first time shopping on this site, and honestly, I'm not sure if I'd do it again.
Review about: Fresh n' Lean
Missing meal refund
Hey there! So I had a bit of a problem with my last order - my meal was missing. But, the chat rep Jenny E totally nailed it in handling the situation. She was super quick in processing my refund for the missing item, which I thought was awesome. The customer service at this company is top-notch and I'm really impressed with how they deal with any issues that come up. I'll definitely be ordering from them again in the future.
Review about: Scott's Cheap Flights
Subscription trap
Trying to find a flight on their website is so frustrating, it's like trying to solve a puzzle made by someone who enjoys watching others struggle. You think you're saving money, but then you're stuck in a membership you didn't sign up for and hit with charges every time you try to actually book a flight. It feels like a mean trick with no one coming out on top.
Review about: 24 Sevres
Excellent experience
I had such a great time shopping at 24 Sevres. The prices were awesome, they had some good deals happening, my order arrived super fast, the packaging choices were top-notch, and the stuff I got was really good quality. I'm thrilled with my purchase and will definitely be coming back to shop here again.