24 Sevres

24 Sevres reviews

33 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
88%
Would buy here again
Ordering
9.2
Service
8.8
Pricing
8.2
Delivery
8.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Ankle boots

9.5

"The ankle boots I ordered came right on time, which was a relief since I needed them for an event. The packaging was amazing, so much that I consid..."

Critical

Looooooong wait!

5.0

"More time has gone by and still nothing has been done. I've given all the documents needed, and at this point, it feels like I've been wa..."

Most Voted

Excellent experience

10.0

"I had such a great time shopping at 24 Sevres. The prices were awesome, they had some good deals happening, my order arrived super fast, the packag..."

Reviews (33)

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Ankle boots

M

12 reviews

9.5
Overall Rating
Would buy here again
Yes

The ankle boots I ordered came right on time, which was a relief since I needed them for an event. The packaging was amazing, so much that I considered doing an unboxing video to show it off. The boots were just what I wanted - stylish, comfy and good quality. I was really happy with my purchase from 24 Sevres.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Marie Antoinette Candle

S

20 reviews

6.0
Overall Rating
Would buy here again
No

I bought a Marie Antoinette candle at this store not long ago, and when it arrived, I was bummed because it was damaged. The nose side of the candle had no protection, so it ended up being all messed up. I got in touch with customer service, and they asked me to send photos two different times to prove that the damage was caused by the lack of cushioning. After going back and forth for a week, all they offered me was a refund of $20 for a candle that I paid over $100 for. That's not cool because the candle is pretty much useless now.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
6.0

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Looooooong wait!

C

7 reviews

5.0
Overall Rating
Would buy here again
No

More time has gone by and still nothing has been done. I've given all the documents needed, and at this point, it feels like I've been waiting forever. I asked to speak to a manager but haven't heard from anyone.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

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Fast delivery, accurate item description, secure packaging

E

9 reviews

9.5
Overall Rating
Would buy here again
Yes

I had such a great time shopping at 24 Sevres! The shipping was super fast, and the item I got was exactly what I expected from the website. I loved how they made sure to wrap the package securely to avoid any damage during delivery. You could tell they really cared about making sure everything was perfect. I was also relieved to know that I was getting the real deal and not a knockoff. Overall, I was really happy with the service and the quality of what I bought.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Two handbags

B

3 reviews

7.5
Overall Rating
Would buy here again
Yes

I had some issues with the shipping, so I was pretty annoyed. But I felt better when my package arrived. The two handbags I bought were even better than I expected, and I'm really happy with them. The quality is top-notch and the design is exactly what I wanted. I'd definitely shop here again.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
6.0

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Delivery experience

M

1 reviews

7.0
Overall Rating
Would buy here again
Yes

I had a good experience with the delivery to the Poste office, but returning the item at the DHL office was a bit of a pain. It wasn't as easy and quick as I had hoped for, especially after the smooth initial delivery. The customer service reps weren't as helpful as I thought they would be, which made the return process even more frustrating. In the end, the delivery to the Poste office was awesome, but the return didn't quite meet my expectations.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
6.0

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Clothes and shoes

A

5 reviews

9.5
Overall Rating
Would buy here again
Yes

I was really pumped to receive my order from 24S! The packaging was awesome and felt like a real treat to open. The clothes and shoes I bought were super cute and fit me like a glove. I felt like a total fashion queen strutting my stuff. The customer service was top-notch too, they were super helpful and friendly. I'm already looking forward to my next shopping spree there!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Quick and efficient purchase

G

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought something online and it was so easy. The website was simple to use, ordering was smooth, and my stuff came right on time and nicely wrapped. I was really impressed by how quick and good the whole thing was.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Efficient delivery

W

7 reviews

9.5
Overall Rating
Would buy here again
Yes

My orders came right on time and I was really impressed with how quick they were delivered. Everything was packaged so nicely and came in perfect shape. It was such a smooth shopping process from when I placed my order to when it arrived. Because of this great experience, I'll definitely be coming back to shop again.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Handbag

P

1 reviews

4.0
Overall Rating
Would buy here again
No

I bought a handbag from an online store not long ago, but I was really disappointed with what I got. The handbag was missing a strap and had scratches on it like it had been used before. When I contacted customer service about it, they were not helpful or understanding at all. It was really frustrating and disappointing dealing with them.

Detailed Ratings

Order
4.0
Service
2.0
Price
6.0
Delivery
4.0

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Shoes for a special event

G

4 reviews

5.0
Overall Rating
Would buy here again
No

I can't believe the customer service I got from 24 Sevres was a joke. First of all, ordering was a total pain - it took ages to actually complete the purchase. Then, when my order showed up, the shoes were all wrecked. I got in touch with customer service right away to complain, but got no response. Zilch. It's ridiculous how they can treat people like that. I sent the shoes back as told, but haven't heard a peep from them since. No refund, no new pair of shoes. It's just not right!

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

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Recent online shoe shopping

A

7 reviews

10.0
Overall Rating
Would buy here again
Yes

My recent shoe shopping online was really great, eh! The website was so easy to use, and everything made sense. They had a good selection of my favorite brand, and they were on sale too, which was awesome. The size charts and reviews helped me pick the right size. When the shoes arrived, they were top-notch and even better than I thought. It was just a super smooth and fun shopping trip all around. I'd definitely recommend it to anyone who loves shoes, for sure.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Quick delivery, secure packaging, perfect condition

Z

1 reviews

9.5
Overall Rating
Would buy here again
Yes

The packaging was so nice and secure, which made me feel really good about my purchase arriving safely. Even though I chose the eco-friendly option, the quality was still top-notch. The delivery to Canada was super fast and right on time. The bag I bought was in perfect condition, so it's clear that the team at 24 Sevres takes good care of their products. Thanks a lot for such a perfect experience!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Purse purchase

C

9 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a purse from this website and I gotta say, I was really happy with the whole shopping experience. The purse came in perfect condition, nicely packaged, and just like they showed on the website. The shipping was way faster than I thought it would be. All in all, I'd definitely recommend this website to anyone looking for good quality stuff and awesome service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Selection of top brands with great deals

S

9 reviews

10.0
Overall Rating
Would buy here again
Yes

This website is amazing for anyone who loves fashion! The variety of top brands is unbeatable, and the deals are too good to ignore. I found everything I needed in one spot, from clothes to accessories. It's easy to find my way around the website, and shopping was a breeze from beginning to end. My order came fast and was just like it was described. I'll definitely be coming back to shop here again!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Bag purchase on sale

L

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought this bag I've been eyeing for a bit from 24 Sevres. I got a notification that it was on sale, so I ordered it right away. The whole ordering process was really easy and quick, and I liked how the website was super user-friendly. The bag arrived quickly and was nicely packaged. I was happy to see that they used sustainable packaging, not like those other places that go overboard with packaging. The bag looked just like it was described online and was really good quality.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

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Bonus points disappointment

S

8 reviews

7.0
Overall Rating
Would buy here again
Yes

I was pretty let down by my recent visit to 24 Sevres. I bought something that was supposed to give me a 10% bonus in points, but when I looked at my account, I only got 5%. It was annoying, especially because I picked that item specifically to get the bonus points. When I reached out to customer service to ask about it, they said I actually got 0% bonus points, which wasn't mentioned in the terms and conditions at all. This lack of clarity left a bad taste in my mouth and made me wonder if the rewards program was really on the level. Overall, this experience wasn't as good as my past dealings with the brand.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
8.0

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Recent luxury fashion purchase

K

24 reviews

9.5
Overall Rating
Would buy here again
Yes

Hey there! So, I'm really into fashion, and I just bought some luxury clothes from this store recently. Let me tell you, their collection is top-notch! They have everything from the newest styles to classic pieces, so there's something for everyone. The quality of the items totally blew me away, and I was so excited about my purchase. And can we talk about the packaging? It was perfect and really added to the whole fancy vibe. I was definitely impressed!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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First purchase, quality merchandise, delivered in 5 days to the United States

E

5 reviews

9.5
Overall Rating
Would buy here again
Yes

My first time buying from this store was amazing! The quality of the products was so good and exactly like they said on the website. I was blown away by all the different things they had to offer and how easy it was to find everything on their website. It was really easy to check out and I kept getting updates about my order. It came in just 5 days, way faster than I thought it would. I had such a great shopping experience and I'll definitely be coming back for more.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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High-quality clothing and accessories.

E

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I gotta say, I was super impressed with all the products they had on the website. The clothes and accessories I bought were even better than I thought they'd be. The website was easy to use, and I really liked how they had discounts all the time that I couldn't find anywhere else. When I had questions, the customer service folks knew their stuff and helped me right away. Best part was the quick delivery - my stuff came in perfect shape. Overall, my shopping experience on this website was awesome, and I'll definitely be coming back for more stuff in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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About 24 Sevres

24 Sèvres, rebranded as 24S, is a French online luxury fashion platform. It was launched in June 2017 by LVMH Moët Hennessy Louis Vuitton, the world's leading luxury group. The platform is named after the Parisian address of Le Bon Marché, the iconic department store owned by LVMH, located at 24 Rue de Sèvres. 24S offers a curated selection of luxury fashion, beauty, and lifestyle products from prestigious brands across the globe. It aims to bring the Parisian shopping experience to a global audience, combining a wide range of high-end products with exclusive services.

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Contact Information

🌐 www.24s.com

Categories 24 Sevres

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Last update: November 29, 2024

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