All reviews of Elouise
Review about: Wonderbly
Personalized gift purchase
I ordered a personalized gift from this company not too long ago. But oh, what a disappointment it was to find out that my order got lost in transit. I had to show up at the event without a gift, which was pretty embarrassing if you ask me. The customer service team did try their best to help by arranging an express delivery for my friend, but the whole situation just left a bad taste in my mouth. It definitely affected my opinion of the company as a whole.
Review about: Carter's
Matching outfits for grandchildren
I recently popped into a store while vacationing in Manchester, VT and got some top-quality service from an employee named Jessica at Store #00712. She really went above and beyond in helping me pick out some matching clothes for my grandsons, and then she assisted me in finding a great outfit for my granddaughter. Jessica showed off her smarts by asking all the right questions to understand what I was looking for, and she took on the role of my personal shopper to make sure I got just what I needed. She even stuck it out while my daughters hopped on FaceTime to give their opinions on the selections, really showing her commitment to making sure I was happy. I was seriously impressed with her professionalism, knowledge, and friendly attitude.
Review about: Fairy season
Shoe purchase
I just bought some shoes online, but they didn't fit right, eh. So I sent an email to customer service, and I gotta say, they were really quick to respond and super helpful! They worked hard to fix the problem and sent me the right size right away. I really appreciated their friendly and efficient service, eh.
Review about: InVideo
Video editing tool purchase
I bought a video editing tool recently and I gotta say, it was a pretty good experience. The tool is awesome and really easy to use, but what really stood out was the customer service from this company. Whenever I had trouble figuring things out, the team was right there to help me out. Big shoutout to Brandon, the Supervisor, who really went out of his way to make sure I had all the answers I needed. Overall, I'm super happy with my purchase and the service I got from this company.