Eloise

I really wish I had looked into this company before I bought from them. Their customer service is just terrible and has made me feel so annoyed and overlooked. Even though they say they offer warranty support, all I've gotten from them is confusing and unhelpful responses to my emails. It seems like they don't really want to help me or fix the problems I've had with their product. It's really disappointing to feel like they're just leading me on and not taking me seriously as a customer.

If you're in need of a sturdy kennel for those rough road trips, Gunner is the spot to check out. Skip the flimsy crates elsewhere and go straight to Gunner. The products are top-notch quality and it's clear they prioritize your pet's safety. The customer service is fantastic too - they know their stuff and are happy to assist with any inquiries. The only drawback is the price, it's a tad steep, but you're getting great durability in return. Shipping was quick and smooth, so all in all, a solid experience.

I recently bought two pairs of shoes from this store and I gotta say, I was not impressed with the sizing mix-up. One pair fit great and I was loving how they looked, but the other pair, even though they were supposed to be the same size, were too small. It would've been super handy to know the brand of the shoes beforehand so I could compare the sizes with what I've worn before. Because of this issue, I had to fork out some cash for return shipping on the pair that didn't fit. I mean, I think they mentioned the return policy while I was ordering, but it didn't click for me that I would have to cover the cost of return postage.

I just bought a bunch of hair care products from this company for my textured hair, and I gotta say I'm super happy with how they're working. They use natural ingredients in their formulas, and I can really tell a difference in how healthy and good my hair looks. I love that they're all about clean, plant-based stuff that's perfect for people with textured hair. Plus, the products smell great and have made my hair easier to manage and feel nicer. If you've got textured hair and want something that works well and is all natural, I definitely recommend giving these products a try.

I got some really great help from one of the team members who showed a lot of talent, professionalism, patience, and great customer service. Kris was super helpful and went above and beyond in helping me with my questions.

I ordered some nail polish, but I only received one and it took forever to arrive. They didn't even let me know that the other one was out of stock, but still charged me for it! And now they're not even responding to my emails! This is so frustrating, ugh.

I bought these shoes and they fell apart after only a few hours. I tried to get a replacement, but the customer service told me it wasn't the shoes' fault. They suggested I look up BBC Watchdog to see complaints about these shoes and how they are poor quality. I am very disappointed.

The airport lounge experience at this location has gotten so much better since I was last here. The staff are always super nice and go out of their way to make sure you feel welcome and at ease during your visit. The lounge in Madrid has a really nice vibe - it's spacious, cozy, and gets lots of natural light. The food selection at the buffet is pretty awesome, with something for everyone's tastes and dietary needs. The staff are always on hand to help out and make sure you have a great time in the lounge. Overall, the airport lounge experience here is top-notch and perfect for travelers who expect nothing but the best.