Hush Puppies

Hush Puppies reviews

15 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
33%
Would buy here again
Ordering
7.2
Service
5.8
Pricing
5.8
Delivery
6.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

boots

10.0

"Eh, so I'm usually one to head to the store to try on some shoes, but I had to give ordering boots online a shot. Over Thanksgiving, I messed ..."

Critical

My shoes were too small

4.5

"The shoes I bought ended up being way too small, and when I went to return them, it was such a pain! They didn't even bother replying to my em..."

Most Voted

Winter shoes

5.5

"I bought a pair of winter boots from this brand about four years ago, and I was really let down by the quality. The soles of both boots fell apart ..."

Reviews (15)

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Chukka boots and Navy Howards summer shoes

V
6.0
Overall Rating
Would buy here again
No

I recently bought a pair of Chukka boots and Navy Howards summer shoes from this brand. The Chukka boots, size 11, fit perfectly and were super comfy. But when I got the Navy Howards in the same size, they were a whole size too small. It was pretty disappointing to see such a big difference in sizing, especially from a brand with such a good reputation. To top it off, I had to pay for the return shipping, which just made the whole thing more frustrating. When I contacted Customer Service about it, their response was kind of condescending, which didn't help at all. Overall, I didn't have the great experience I was hoping for from a brand that's been around for so long.

Detailed Ratings

Order
8.0
Service
6.0
Price
4.0
Delivery
6.0

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My shoes were too small

B

1 reviews

4.5
Overall Rating
Would buy here again
No

The shoes I bought ended up being way too small, and when I went to return them, it was such a pain! They didn't even bother replying to my emails at first, and when I did manage to send the shoes back, they just sent them right back to me with the wrong label. Plus, they took my money right from the get-go, without even fixing the mistake!!! Honestly, do yourself a favor and steer clear of that place.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

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Shoes

U

5 reviews

5.5
Overall Rating
Would buy here again
No

I ordered a pair of shoes from your store not long ago, eh, and I gotta say, my experience was pretty disappointing, you know? So, after I placed my order, I realized I needed to change the delivery address, eh. I called customer service right away to let them know, and the representative told me not to worry, they'd update the address for me, eh. But guess what? After 9 days, the shoes showed up at the old address. And to top it off, I tried calling customer service multiple times but no one ever picked up the phone, eh. This kind of service is just not cool, eh? It's totally unacceptable and honestly, I'm feeling pretty frustrated and disappointed with the whole thing, eh.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
4.0

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Black and white shoes

G

25 reviews

5.0
Overall Rating
Would buy here again
No

I got this pair of black and white shoes from this place and man, the service was a disaster. So when my package finally arrived, guess what? I ended up with these kids' sunglasses instead of my shoes. Can you imagine that? I reached out to them online, but I still haven't heard back. It's like they don't give a darn about their customers. I'm so mad!

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

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Slipper purchase for my dad

A

2 reviews

4.5
Overall Rating
Would buy here again
No

I just bought a pair of slippers for my dad at the store, but the delivery turned into a total mess. They used Royal Mail and somehow the package ended up at the wrong address on the same street as my dad, so we never got the slippers. We tried reaching out to customer service, but they said they couldn't do anything else since they had already asked Royal Mail to investigate. We were really upset and let down by how the company handled everything. This whole situation has made me not want to buy anything else from that store in the future.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
2.0

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Shoes

I

2 reviews

6.0
Overall Rating
Would buy here again
No

I recently picked up a new pair of shoes, but man, what a letdown. The quality just isn't what it used to be. The guy at the store even tried to upsell me on some extra insoles, which should've been a warning sign. Within a week, the fake leather insoles that came with the shoes were falling apart. Turns out, they were cheaply made, and there was practically nothing between my foot and the ground. It's like they just slapped on some no-name insoles with their logo made in China. Hush Puppies used to be top-notch, but now it's straight up junk. When will companies figure out that relying on China for everything isn't a great idea? Same goes for Bangladesh and Vietnam. It's sad to see so many once-great brands putting out trash.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
8.0

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boots

L

7 reviews

10.0
Overall Rating
Would buy here again
Yes

Eh, so I'm usually one to head to the store to try on some shoes, but I had to give ordering boots online a shot. Over Thanksgiving, I messed up the size and ended up with a pair of boots that were too big. So, I got in touch with Customer Service and they were super helpful. They told me to send the boots back and said they'd send me the right size without any extra charges once they got the return. The second pair of boots arrived really quickly, especially considering the holiday rush. They showed up before I could even track the order, and they fit perfectly! I was really impressed with the great customer service and return policy that didn't cost me anything extra.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Shoe rubbing on heels

B

20 reviews

7.0
Overall Rating
Would buy here again
Yes

I bought a pair of shoes here recently and I'm not too happy about it. They've been rubbing on my heels and causing me discomfort, which never happened with any shoes I've bought in the past. Also, they seem to be lacking in quality because I can already see signs of wear after just a few times of wearing them. Overall, I'm pretty disappointed with my experience.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
8.0

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Sandals purchase

A
9.0
Overall Rating
Would buy here again
Yes

I found this brand a few years back and I gotta say, their sandals are the only ones I reach for now. I haven't tried anything else from them yet, but when it comes to sandals, they really hit the mark. The material is top-notch, giving me both style and comfort. The design is super stylish and classic at the same time, so they work for any casual or slightly dressy event. Plus, they fit true to size, so I can wear them all day without any issues.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Black leather boots

A

2 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought a pair of black leather boots from this store, and let me tell you, I'm really impressed with how good they are. These boots are trendy, comfy, and super strong. I've worn them heaps of times and they still look like I just got them yesterday. The store had a awesome variety of shoes, and the staff were so nice and helpful in helping me find the perfect size. All in all, I had a fantastic shopping trip at this store and I'll definitely be back again.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Tyron Chelsea Boots

M

21 reviews

8.5
Overall Rating
Would buy here again
Yes

I bought these Tyron Chelsea boots on sale for half price, but man, was I let down. The leather is not great, feeling all cheap and plasticky, and the fit is painfully snug. And forget about memory foam comfort – it's totally lacking compared to brands like Sketchers.

Detailed Ratings

Order
10.0
Service
8.0
Price
6.0
Delivery
10.0

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leather shoes, quality

U

1 reviews

4.5
Overall Rating
Would buy here again
No

I bought a pair of leather shoes from this company that has a good rep, hoping for some top-notch quality. Turns out, the shoes were total trash. The leather started cracking and getting all stiff super fast, and in under half a year, there were three massive cracks all the way down to the sole. Plus, their customer service here in Canada was a real letdown. Couldn't find anyone who spoke German, and dealing with the USA customer service team was a bust. All in all, a really disappointing experience and I won't be buying from them again.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
6.0

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Winter shoes

R

1 reviews

5.5
Overall Rating
Would buy here again
No

I bought a pair of winter boots from this brand about four years ago, and I was really let down by the quality. The soles of both boots fell apart after a short while, making them completely unusable. When I reached out to customer service about it, they were super unfriendly and just brushed off my concerns. I tried to tell them that as the manufacturer, they should stand by their warranty, but they just hung up on me. This whole thing has really turned me off of this brand, and I don't plan on buying anything from them again.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
6.0

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Slipper falling apart

M

1 reviews

3.0
Overall Rating
Would buy here again
No

My slipper just fell apart in the packaging after years of sitting there, never even got to wear them once. Wish I could show you a pic but can't on here. On the other hand, got some $10 flip-flops at the same time and they're still going strong. Maybe those no-name ones could give my expensive slippers a lesson or two!

Detailed Ratings

Order
4.0
Service
4.0
Price
2.0
Delivery
2.0

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Shoes fell apart, customer service refused replacement

E

8 reviews

6.0
Overall Rating
Would buy here again
No

I bought these shoes and they fell apart after only a few hours. I tried to get a replacement, but the customer service told me it wasn't the shoes' fault. They suggested I look up BBC Watchdog to see complaints about these shoes and how they are poor quality. I am very disappointed.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
8.0

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About Hush Puppies

Hush Puppies is an American international brand of contemporary, casual footwear for men, women, and children. The company was founded in 1958 and is headquartered in Rockford, Michigan. Hush Puppies is known for inventing the first casual shoe, utilizing suede leather and lightweight crepe soles, which marked a significant departure from the formal dress shoes of the era. The brand quickly became a symbol of relaxed and comfortable style, contributing to its global recognition. Over the years, Hush Puppies have diversified their product lineup while maintaining their reputation for comfort and laid-back style. The brand's name and basset hound logo are inspired by the American Southern culture, with "hush puppies" being a type of deep-fried cornbread, often served with seafood. Hush Puppies are distributed in over 120 countries around the world, reflecting their broad appeal and enduring legacy in the footwear industry.

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Contact Information

🌐 www.hushpuppies.com

Categories Hush Puppies

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Last update: November 29, 2024

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