Priority Pass - Overall Rating based on 27 reviews
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Lounge access via Priority Pass
As someone who travels a lot, I got to use the lounge at BKK airport thanks to my Priority Pass. The staff there were really helpful, helping me get some food, drinks, and even booking a massage. I've been using airport lounges for a while now and I'm happy that Priority Pass gives me extra access. One thing they could do better is to have maps for all the airports they cover, not just some of them, and to make it easier to find the lounges.
Overpaying for limited benefits
I've been coughing up cash for those darn lounge fees every year, just to find out there's a waitlist and all these rules about bringing guests along. Had to fork out even more money to get my family into the lounge in Madrid. Can you believe it?
Traveler praises recent lounges experience
I just want to share that I got to use the lounges when I traveled internationally to JFK, Japan (Haneda), and China (PEK) with the pass I have. It was such a nice experience and made my travels feel a bit more fancy. I really appreciate how Priority Pass made my trips so easy and comfortable.
Great experience, delicious food, good cappuccino, rest, 2 toilets, enjoyed lounge
My time at the lounge was great! The food was so yummy and the cappuccino was amazing. I got to chill out and rest a lot before my flight, which was just what I needed. The only downside was that there were only two bathrooms, which was a bit of a pain. But overall, I had a really good time at the lounge and I would totally go back again.
Lounge visit at SFO airport
I went to the lounge at SFO airport and it was a terrible experience. It was early in the morning, and my family and I were excited to relax before our flight. We were the first ones in line, but the receptionist told us that they would stop accepting Priority Pass because business class passengers were coming. Even though the lounge was completely empty, she still said no. It made us feel like third-class citizens and left a bad taste in our mouths. We didn't argue because we didn't want to ruin our vacation, but we definitely did not deserve to be treated like that.
Lounge experience at airport
The lounge I ended up using with my Priority Pass was at the airport. It was basically my only option, and there were a bunch of people waiting to get in. But hey, I managed to find a seat and chill out. Surprisingly, the food and vibe were on point, way better than I thought. I enjoyed kicking back there for a bit before my flight.
Priority Pass membership
I gotta say, I was a bit let down by Priority Pass. Don't get me wrong, the international lounges are top-notch, but there just aren't enough options in the US. Makes it kinda useless for flights within the country. And those dining reimbursements? It's a gamble depending on your credit card. Honestly, I only keep it around cause it's included with my card. Wouldn't fork out cash for it otherwise.
Priority Pass lounge access
I'm honestly feeling pretty let down by how often I've been told that lounges are full and I have to pay extra to book for another time. That's not how it should work, you know? But on the bright side, gotta give credit to Plaza Premium lounges for always being welcoming to Priority Pass holders and delivering top-notch service.
Membership name discrepancy
I had a frustrating situation where I got denied entry because my membership name on my card didn't match my passport. I've asked them to change my name from Amy Tan to TAN SIEW BENG, but I haven't heard back yet. It's causing problems because I have another trip coming up soon. Hopefully, Priority Pass will fix this quickly and prevent it from happening again.
Lounge access, business class, priority card holders
So yeah, I have this neat thing that lets me hang out in airport lounges, but dang, those fancy business class folks always get in before me. It's kinda unfair, eh! Like, what's the point of calling it "priority" if it's not, ya know? Ugh.
Priority Pass membership
Access to the lounges was pretty easy, and the service was mostly friendly. However, a few of the lounges closed way earlier than I would have preferred. Despite that, my overall experience was really positive and welcoming.
Lounge access with many options
My recent experience visiting lounges was really nice. I got to check out a few lounges and had a great time in Sao Paulo. The lounge made it easy for me to work and munch on some tasty snacks in a comfy setting.
Priority Pass credit card for lounge access
As a customer, I was really looking forward to using my Priority Pass credit card for lounge access during my layover at the MIAMI airport. But when I tried to go in with my family, they said it was full and we couldn't get in. It was super frustrating and disappointing, especially since I got the card just for this reason. The person at the door of the lounge made assumptions about us based on our ethnicity, which made the whole situation even worse.
Recent Trip from SFO to Australia
My recent trip from San Francisco to Australia and back through Nadi, Fiji was pretty good, but I had a frustrating time with the Priority Pass lounges. The lounge in Fiji let us in on the way there, which was nice. However, on the way back from Sydney, we couldn't get in because they weren't taking Priority Pass members until 10pm. That was stressful and inconvenient because we had to wait around at the airport without the lounge. Also, at the Nadi airport, they didn't let any Priority Pass members into the lounge, which was disappointing. Overall, the flights were fine, but the lounge issues were a big downside.
Peaceful airport getaway
When I used it, I found it really great to get away from the hectic airport and just relax for a bit. Having some comfy seats and snacks made me feel so much more at ease. It really helped to make my travel day a lot less stressful!
Priority Pass is the best thing ever!
I just signed up for Priority Pass and checked out an airport lounge for the first time. It was absolutely incredible! I don't think I can travel without lounge access now. It feels like a fancy treat every time I catch a flight. Waiting for my flight has become so much more enjoyable, all thanks to Priority Pass.
Overcrowded and Restrictive Lounges
The lounges at the airport were totally disappointing. The first lounge was so packed that you couldn't even walk around easily. Plus, being limited to the second floor just made it even more annoying. And then they wanted to charge more for a shower that didn't even have proper ventilation. Completely absurd! The second lounge wasn't any better, with a long line to get in and only one person working, and to make matters worse, a broken shower. Overall, just terrible service.
Relaxing pre-flight experience
I've always loved the calm vibes and cozy feel of this place. It's nice to escape the chaos of the airport and chill out before my flight. The food choices are great and there's something for everyone. I'd definitely suggest checking this spot out if you want to have a chill time before flying.
Priority lounge visit
The place was super handy and the decor was really nice. The drinks and food were top-notch, and honestly, the service was the best I've had at any lounge in this network. All in all, a really nice experience.
My amazing Priority Pass experience
Oh my goodness, waiting at the airport with my mom felt like forever! But thankfully, she had this really neat pass that got us into a fancy lounge. We got to relax in comfy chairs, sip on our own wine, and munch on delicious food. It was such a great way to kill time at the airport, I wish we could do it every time we travel!
Review with most votes
Recent visit to airport lounge
The airport lounge experience at this location has gotten so much better since I was last here. The staff are always super nice and go out of their way to make sure you feel wel... Read onBy: Eloise