YSL - Overall Rating based on 11 reviews
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Quick delivery and well-packaged order
I made a purchase not too long ago and I was really happy with how fast it got to me and how well it was packed. But I did run into a small problem with a refund and a charge on my card that kinda confused me. Even with that little hiccup, my experience with the Canadian site was good and it made me feel better, especially after hearing some not so great things about the US site.
Terrible customer service
My time with this store was a total letdown. I've been waiting for two weeks and my order hasn't even been sent out yet. On top of that, I got double-charged for no reason, even after showing them my credit card statement. The customer service folks weren't much help and wouldn't even let me talk to a manager, saying there was only one of them in the whole country. The lack of communication and responsibility was just so frustrating and not okay.
Luxurious leather handbag
I treated myself to a fancy leather handbag from this store and honestly, it was money well spent. The materials are really good quality and the workmanship is amazing. The design is super classy and stylish, I always feel amazing when I have it on my arm. The little details really make this brand special. I always get compliments on it and I can't help but feel a bit proud of my choice!
Black leather crossbody bag
I just bought a black leather crossbody bag from the store and I absolutely love it. The quality is amazing, the leather feels so luxurious and strong. The design is classy and elegant, so it goes well with any outfit. The craftsmanship is top-notch, you can tell by the fine stitching and attention to detail. It's the perfect size for carrying all my essentials without being too big, plus the adjustable strap makes it comfortable to wear. I'm really pleased with my purchase and would definitely suggest this bag to anyone looking for a high-quality and fashionable accessory.
Black leather handbag
The leather on this handbag is amazing, it's so soft and smooth. The design is simple but elegant, great for any occasion. The size is perfect, not too big or too small. I really like the gold hardware, it gives the bag a luxurious touch. I'm really happy with my purchase and would recommend it to anyone looking for a classic handbag.
Lipsticks on sale
I bought a bunch of lipsticks on sale from your website and was totally bummed out by the experience. The customer service and product quality control were a major letdown. Even though the discount was tempting, every single lipstick I received was expired, made over three years ago. When I reached out to customer service about the issue, they were slow to respond and not very helpful. They kept saying the lipsticks had a shelf life of at least three years, ignoring the obvious expiration dates. After weeks of emails back and forth, they finally asked me to send back the lipsticks for a refund. But since I hadn't had the lipsticks for so long, I couldn't do that. So now I'm left with no products and no refund, and the company won't take responsibility for their mistake. It's disappointing how they don't care about customer satisfaction. I won't be buying from them again, and I recommend others to be careful with on-sale products, as they might be expired and harmful to use.
I bought makeup
The makeup I bought was so pretty! It made me feel like a fancy princess. It went on smoothly and stayed on all day. The packaging was super cute too! It made me feel like a movie star when I used it. The store was really cool, with lots of pretty things to look at. I can't wait to go back and buy more makeup.
Fragrance
I just bought a perfume from this store and I was really impressed with how good it smells and how long it lasts. Plus, the packaging is so pretty, it makes using the product feel extra fancy. I totally think others should check out this fragrance if they want something top-notch.
Lipstick and mascara
The lipstick and mascara I got from here were so good, eh? The lipstick stayed on all day, no touch-ups needed, and the mascara made my lashes so long and full. I was really impressed with how great these products were, for sure.
Cancelled order without notification
My recent purchase got cancelled out of nowhere, leaving me really confused because I was really looking forward to getting my shipment. When I noticed that they hadn't charged me, I reached out to customer service to find out what happened. The person I talked to was able to clear things up and fix the problem pretty quickly. But I think it would have been better if they had let me know the reason for the cancellation ahead of time.
Lipstick in Rouge Volupte Shine
I just got this lipstick from YSL and it's amazing! The packaging is so elegant and feels luxurious when I hold it. The formula goes on super smoothly and keeps my lips feeling moisturized and looking so vibrant. The color payoff is unreal and it stays on for so long, perfect for a night out. I am seriously so happy with this purchase and would definitely recommend this lipstick to anyone wanting a top-quality product.
Review with most votes
I bought makeup
The makeup I bought was so pretty! It made me feel like a fancy princess. It went on smoothly and stayed on all day. The packaging was super cute too! It made me feel like a mov... Read onBy: Bill