Selfridges & Co

Selfridges & Co - Reviews and experiences

Average rating
6.2 /10
Based on 19 reviews
Oct 2023-Mar 2024
Star distribution
50
45x
37x
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11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Leather handbag purchase

Product

Eh, so I bought this super nice leather handbag from Selfridges & Co, and let me tell ya, it was not a great experience, eh. When I got the bag, there were big stains on both the outside and inside. The folks at Selfridges admitted there was a problem, but instead of owning up to it, they tried to put the blame on me. I gotta say, that lack of responsibility was not cool, and definitely not very professional, eh.

Overpriced Shoes

Product

I just treated myself to a nice pair of shoes that were super expensive, but they started falling apart after only a few times wearing them. The store and the brand were no help at all, they just blamed it on regular use. Luckily, Timpson's came to the rescue and fixed the problem for me!

Perfume purchase

Product

I picked up this fancy perfume thinking it would smell fantastic, but it’s a total fake! I tried to take it back, but they wouldn’t let me return it. Even the folks at the perfume counter thought something sketchy was going on. It’s like they have robots running their customer service - the way they shut down my return was so robotic.

Mother's Day flowers from Selfridges

Product

So, here's the thing - for Mother's Day, my kids got me this fancy floral arrangement from Selfridges. But the thing is, it didn't come with any care instructions, flower food, or even a card with a sweet message from my little ones. I tried my best to keep those flowers looking fresh, changing the water every day and all, but after just 6 days, they were already wilting. When I got in touch with Selfridges about it, they just told me to talk to the supplier, who basically brushed it off saying it's normal for flowers to start wilting after a week. But let me tell you, compared to flowers from the supermarket or other delivery services, the ones from Selfridges just didn't measure up in terms of how long they lasted and their overall quality.

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About Selfridges & Co

Yes. Selfridges & Co is a high-end department store chain in the United Kingdom. Founded by Harry Gordon Selfridge in 1908, the flagship store is located on Oxford Street in London. Selfridges is known for its luxury retail offerings, including designer fashion, beauty products, fine jewelry, and upscale home goods. The store has gained recognition for its innovative window displays and marketing campaigns. Over the years, Selfridges has expanded to include additional locations in Manchester and Birmingham. It has established itself as a destination for quality, variety, and customer service, embodying the founder's vision of making shopping a pleasure.

Contact Information

🌐 selfridges.com

Last update: November 29, 2024

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