Ritual - Reviews and experiences

I went and got myself a chocolate chip cookie and a latte, and it was just like, meh. But then I waited forever for it to arrive and the service was seriously awful. They didn't even say sorry for being late, and I had to bug them twice about it. And they always use this delivery company that keeps screwing up, but they never admit fault. It's so frustrating!

The delivery service was such a letdown. They kept changing the estimated time of arrival and even switched drivers a few times, which caused a delay. When the food finally showed up, it was all cold. It was clear they weren't organized, and it really put a damper on the whole thing. I'm bummed out because of this, and I don't think I'll be ordering from them again.

I had a really bad experience with this company. They signed me up for a subscription without asking me, and when I wanted to cancel, Jan from customer service was rude and argumentative. It was honestly one of the worst experiences I've ever had with a company, and I definitely wouldn't recommend them to anyone.

I can't believe how bad the customer service is here. I've been trying to get my referral rewards for weeks and it feels like I'm getting nowhere. They just keep asking for the same info, like they don't want to give me what I deserve. It's super frustrating. I'm looking for a new place to give my business to.

Oh, I'm so frustrated! My package took forever to arrive, and I had to keep asking for updates. It's crazy that I had to bug them so many times just to hear back. It's really not cool how they handled the communication and delivery.