All reviews of Shaina
Review about: Blueair
Bought air purifier
I bought an air purifier recently and it's amazing! I didn't check reviews before buying it, but I heard some folks say there was no customer support. I reached out to them and didn't get a response, just like others warned. Luckily, I purchased it from a store that provides a one-year warranty. So if anything goes wrong, I'm all good! I would recommend avoiding buying directly from them.
Review about: Vera Bradley
Express delivery delay
I paid extra for express delivery, but my item arrived a week late because of covid. Other companies have no problem with express delivery. They refunded me $30, but the gift didn't arrive on time. If they offer express delivery, they should honor it.
Review about: Ritual
Porcelain holder and candle set gift
I recently bought a porcelain holder and candle set as a gift for a friend who went through a tough time recently. The online delivery came with four happy birthday gift cards, but I couldn't add a personal message. I tried contacting Customer Service to see if they could print out a message on plain paper to add to the gift, but they were really rude and unhelpful. Even though the brand seems calm and beautiful on the outside, the Customer Service was far from it. It's sad to see a brand that's supposed to be about mindfulness and beauty lacking empathy and understanding.
Review about: Suzy Shier
Online order experience
My recent online shopping experience with this retailer has been a huge letdown, eh. I ordered something back in December and it's been a mess since then. First off, there was no communication about where my order was at. I had to keep bugging them every week to find out what was going on, and only found out after 28 days that my order might be lost. Not cool, man. And now they want me to place a new order without even explaining or fixing what happened with my first one. It's just so confusing.