Blueair reviews

I recently bought 2 air purifiers from this company, one with a mobile app. I've had some problems with the app though. Firstly, it can't find my address properly and thinks my home is somewhere else. Even when I try to add the correct address, it won't update. I'm also worried about my privacy since I found out the app takes data from Facebook, Google, and Microsoft. I don't like that my personal info is shared without asking me. I think the company should be more clear about how they collect data.

I bought an air purifier recently and it's amazing! I didn't check reviews before buying it, but I heard some folks say there was no customer support. I reached out to them and didn't get a response, just like others warned. Luckily, I purchased it from a store that provides a one-year warranty. So if anything goes wrong, I'm all good! I would recommend avoiding buying directly from them.

I had a really bad experience with this company. I placed an order that never got shipped, and when I tried to get it reinstated and then canceled, the customer service agents were no help at all. Even after I tried to take my payment info off, they still managed to charge me. This company is sketchy and not ethical, so I would warn others not to do business with them.

So I picked up these air filters hoping they would work well, but man was I mistaken! The app keeps crashing, so I can't even link it with my smart home stuff. The software seems like it was put together by a newbie - it keeps losing WiFi and I have to reboot it all the time. The auto setting is all over the place, switching between super loud and super quiet. Also, the light is way too bright at night and the numbers are super hard to read. Definitely not what I had in mind!

I bought an air purifier and it didn't come with the filter! I tried reaching out to customer service a bunch of times and all I got was the runaround. Now I'm stuck with a machine that's no good to me.

I'm having trouble getting in touch with customer service. The chat in the US is working, but there's no support for the UK. It's really frustrating dealing with a broken purifier that I spent a lot of money on.

I bought this air purifier for a lot of money, hoping it would make the air in my house better. But after using it for just a year, the motor broke and now it's making annoying clicking noises. The company and seller weren't helpful at all, so now I'm stuck with a useless machine that should just go in the garbage. It looks nice, but it doesn't work well at all. It's also way louder than other air purifiers out there. Such a waste of money, don't do what I did.

I was really let down by the air purifier I bought. The filter got full super fast and was way too expensive. When I tried to clean it, I realized it could get wrecked easily. The design was bad - dust and dog hair got stuck on the fan and I couldn't clean it well. I had to spend over $500 on replacement filters just after three weeks. So now, instead of buying pricey new filters, I just wash the fabric one and use it again. Bottom line, the air purifier didn't do what it was supposed to - keep the air clean, especially with everything going on with the pandemic.

I ordered an air filter from this online store and they said I'd get a refund if my order didn't come. Well, it's been a month and no air filter, no refund, just a whole lot of disappointment. Customer service didn't help at all and the whole thing was a huge letdown. Don't bother with this company, just stay away.

I bought a couple of air purifiers from this company recently and I gotta say, I was pretty let down by the whole experience. The customer service used to be top-notch but now it's like they don't even care. I've been a loyal customer for years, buying all sorts of machines from them, but their customer service going downhill has me thinking twice about sticking with them. It's really sad to see a company that used to be amazing lose sight of what made them great in the first place.

What's the point of giving a product warranty if you're just gonna ignore us when we actually need help? I got an air purifier from this company a couple years ago, and now it's makin' some strange noise. I tried to get some help, but all I got was sent in circles. Like, seriously, do these folks even know what good customer service is?

The filters for this product are pretty pricey and can get all moldy inside, then start blowing moldy air into the room. The customer service didn't really seem too concerned about it, which was a bummer. I was told it was my own fault for not swapping out the filter every 6 months, but I think they should warn you about that when you buy it. In the end, having to buy new filters every year and paying for the electricity to run it all adds up to a pretty penny.

I recently bought a new ProL and it turned out to be defective, making a constant humming noise. I contacted customer service to get a refund, but after five months of back and forth, I got two more faulty replacements instead of a refund. It feels like a total scam - I still haven't gotten my money back. The devices might be okay, but the customer service after buying them is terrible and it's making me really mad.

I just bought two air purifiers from this company, and let me tell you, it was a total mess. The first one came missing a filter, with sensors all messed up inside. I had to fix them myself, but without the filter, it was useless. The second unit looked like it had been used, it was super noisy, and there were dents all over it. The quality of these products is awful, and the packaging and delivery were a disaster. Honestly, I would not recommend buying anything from this company. The customer service is terrible, and you'll end up with junk and no help.

I just bought an air purifier online and to be honest, my experience with the company hasn't been great. The constant delays in my order have been really frustrating. I decided to order directly from their website to get it quickly, but I've gotten a bunch of messages saying there are delays in shipping, pushing back the delivery date way past what they originally said. It's made me pretty disappointed and made me wonder if they're reliable or not. As a customer, I expect better communication and for things to be on time when it comes to delivering my order. Seeing bad reviews about their customer service only confirmed my worries, so I hope my feedback can help them do better in the future.

So I bought these air purifier fabric filters, right? And guess what, turns out you can't even wash them without messing up the fabric. I tried doing a gentle wash with cold water, but it still ended up with pulls in the fabric because they're such low quality. On top of that, the velcro keeps snagging on itself and causing even more damage. Can't even show you pictures of how bad it is, sorry. And to make things worse, the customer service through chat took forever to respond, getting me all worked up and showing they really need to step up their game when it comes to efficiency.

They really need to step up their customer service game! No one ever gets back to you when you have a question, and one employee actually told me it wasn't their problem to assist. The workers seem unmotivated and uninterested in helping out. On top of that, they really need to do better with their shipping procedures to the UK. It's frustrating to have a great product but struggle to get replacements or answers.

Hey there, folks should know that when you choose a budget option, you shouldn't expect top-notch treatment. The service might not be super fancy like some other brands, but for the cost, it's actually pretty decent. I've been using their air purifiers for a bit now and I can say they work well. So if you want good quality without spending a ton of money, definitely give them a try.