Blueair - Reviews and experiences

I bought an air purifier and it didn't come with the filter! I tried reaching out to customer service a bunch of times and all I got was the runaround. Now I'm stuck with a machine that's no good to me.

I just bought two air purifiers from this company, and let me tell you, it was a total mess. The first one came missing a filter, with sensors all messed up inside. I had to fix them myself, but without the filter, it was useless. The second unit looked like it had been used, it was super noisy, and there were dents all over it. The quality of these products is awful, and the packaging and delivery were a disaster. Honestly, I would not recommend buying anything from this company. The customer service is terrible, and you'll end up with junk and no help.

So I bought these air purifier fabric filters, right? And guess what, turns out you can't even wash them without messing up the fabric. I tried doing a gentle wash with cold water, but it still ended up with pulls in the fabric because they're such low quality. On top of that, the velcro keeps snagging on itself and causing even more damage. Can't even show you pictures of how bad it is, sorry. And to make things worse, the customer service through chat took forever to respond, getting me all worked up and showing they really need to step up their game when it comes to efficiency.