Quip - Overall Rating based on 22 reviews
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Canceling subscriptions
Trying to cancel my Quip subscription has been a total nightmare, eh. I've been getting billed even after trying to cancel months ago. The chatbot is useless, and if you try outside of NYC business hours, you're pretty much out of luck, eh. Their billing system seems really sketchy.
Two quip toothbrushes
I bought two toothbrushes from this company. The first one wouldn't turn off, so I had to keep taking out the battery and putting it back in. I thought it was just a one-time thing, so I got the rechargeable one, but it had the same problem. I tried to leave a review on the website, but I couldn't because of the company's high rating system. Seems like they care more about their image than real feedback. Even though their toothbrushes look nice, I won't be buying anything from them again.
Online purchase experience
I just wanted to share a recent online shopping experience that didn't go very well. I thought I had cancelled my subscription, but somehow the shipping address got switched to a fake one. So, all my orders got sent back to the company. I didn't get any emails about this and only found out when I saw the charge on my account. I tried talking to customer service, but they wouldn't give me a refund. It was super annoying and left me feeling really frustrated.
Toothbrush subscription service
The toothbrush subscription service offered by this company is amazing! It's been a total game-changer for my oral hygiene routine. Having new brush heads, batteries, and toothpaste delivered regularly is so convenient. The 30-second timer for each section of your mouth really helps me make sure I'm brushing thoroughly for the full 2 minutes. Since I started using this service, I've seen a big improvement in my brushing technique and overall oral health. And the pricing is fair compared to other companies that charge way too much for similar products. I definitely recommend this toothbrush subscription service to anyone who wants to step up their dental care game.
Faulty Product, Poor Service
My experience with the product and service provided by the company was really disappointing. The product I got didn't work properly and when I asked for a refund, they just wanted to give me a replacement instead. It was so annoying and made me wonder about the quality of their products. Also, the smart features of the product were not very impressive because they were inaccurate, not very clear, and didn't provide much useful information. On top of that, I was worried about the environmental impact of the product since it required me to throw away batteries every few months. Overall, I didn't think my experience with this company was good and I don't think it's worth the money. I suggest looking at other options that offer better performance and service.
Toothbrush replacement heads
My experience with this company has been really frustrating because of their customer service. Every time I've had to deal with them, it's been super slow and only through email, which is just not okay in today's world. It's like they automatically don't trust their customers and make it so difficult just to get simple things done. For instance, when I asked for a $5 discount code to be replaced, they went and started looking into my original purchase for no reason, just to say no to my request. That made me go somewhere else to find a better deal because I was so fed up. Dealing with them sending me a broken brush motor and then wanting proof that it didn't work before they'd send a replacement just confirmed for me that this company isn't great. Their whole vibe of not trusting and being cheap isn't good at all, and they really need to step it up when it comes to customer service.
Subscription nightmare
This company's refill plan is such a mess! It's so frustrating trying to make any changes or cancel your account, you have to jump through so many hoops. The chatbot system is honestly the worst, and there's no actual person to talk to for help. I had to go as far as blocking future charges with my bank just to get out of this never-ending subscription nightmare. It's such a rip-off and such a pain to deal with.
Healthy toothbrush purchase
At first, I was happy with my new toothbrush. It was a nice upgrade for my dental care routine. But when problems came up, like delays or missing packages, their customer service was really disappointing. Dealing with them was frustrating and left me feeling annoyed. And it doesn't seem like they've made any changes to improve, which makes me wonder if it's still worth it.
Re-fillable flosser purchase
I bought the refillable flosser to try and cut down on my plastic use. But when I tried using it, I had a hard time getting the floss to grip properly to clean between my close teeth and small mouth. I tried different things to make it work, but no luck - the floss just wouldn't stay put. So I had to ditch the flosser after only a week of trying.
Electric toothbrush purchase
I bought an electric toothbrush but it's not as good as I thought it would be. The brush head vibrates but the bristles don't move, so I'm not sure if it's doing a good job cleaning my teeth. My husband thinks it's fine for him, though. My main problem was the awful customer service - they were rude, gave me wrong info, and kept blaming me even when I had proof from emails to show they were wrong. Also, their website is hard to use, you can't change or cancel orders easily, so I had to keep calling their unhelpful customer service team.
Electric toothbrush purchase, dissatisfaction
So, I was pretty happy when I bought an electric toothbrush from this company at first. But then, my happiness didn't last long. I had to keep replacing the toothbrush because it kept breaking down. It was super annoying and cost me a lot of money. Also, the travel toothpaste refill was kind of deceptive. It's only good for people who travel a lot. In the end, I think there are better products out there that are more affordable.
Smart toothbrush experience
Eh, that smart toothbrush was actually pretty awesome, you know. It's sleek, low maintenance, and super comfy to use. The bristles stay nice and firm, giving a real good clean that leaves my mouth feeling fresh. Plus, the timed vibrations keep me on track for brushing the right amount of time, and make sure I get a cleaner result compared to any other toothbrush I've tried.
Toothbrush purchase
I've been using this toothbrush brand for years and I gotta say, it's my fave. I've got a few of them kicking around and I definitely tell all my buddies to try it out. The company really cares about sustainability and their customers, which is awesome. They're always coming up with cool new products and I love browsing their easy-to-use website. Shopping for their stuff is a piece of cake!
Small, lightweight toothbrush
This toothbrush is awesome, eh? It's tiny but mighty, eh? And the timer thing, oh boy, it's a life-changer, making sure I get every part of my mouth nice and clean. The bristles do a great job getting into every nook and cranny of my teeth. And the best part is, with the replaceable brush head and battery plan, I never have to stress about using an old brush head or having a dead battery. Honestly, this toothbrush is top-notch, way better than I expected. It's definitely a must-have in my everyday oral care routine.
Electric toothbrush
I got an electric toothbrush from this store that said it could stay charged for 3 months on one charge, but it didn't even make it to 2 months. I had to switch to another brand because this one didn't work out.
Dental floss purchase
So I bought this dental floss that was pretty cheap, but man, it was low quality. The string kept breaking super easily. And to top it all off, the design with all these separate pieces for floss made it a pain to use. Not cool. Plus, there was a total lack of communication about my subscription order. I had no clue when it was gonna be processed, which left me all confused and annoyed. And when I tried to get some answers, the response I got didn't really help at all. So disappointing.
Recent refill shipments
I just got some refills from this company and had some issues with two out of the last three shipments not arriving. I'm grateful for the tracking info they gave me, but the USPS tracking numbers don't seem to be working right. It's frustrating to have problems with deliveries, especially when I've been happy with the product. Even though I like what they sell, I might start checking out other companies for dental stuff because of the shipping problems.
toothbrush and paste
So, at first, I was pretty stoked with the toothbrush and paste I scored from this company. The price was reasonable, especially for an electric brush that wasn't too fancy. The toothpaste was decent, but I wasn't a fan of the non-minty one. Then things took a turn. The refills were coming too frequently for my liking, so I had to switch it up to every 3 months. Plus, I use other products at night, so I wasn't using Quip all the time. But the real kicker was the emails. They would hit me up right after charging and shipping my order, so I couldn't change my mind last minute. Harry's blades do it better by giving customers a heads up before charging and shipping. It's all about giving us a say in the matter, you know?
Rechargeable toothbrush purchase
I bought a rechargeable toothbrush and after only two months, it stopped working on me. I tried to figure out the problem by taking the brush apart, but there was no battery that I could see in the handle. I wanted to try using my own AAA battery, but there were no clear instructions or videos on how to find and remove the battery. The website is really confusing and the whole user and customer experience couldn't get any worse. The Chatbot was a total flop. I was expecting better support, especially considering how much I paid for the rechargeable version. All in all, I won't be buying from them again. Good riddance.
Electronic toothbrush with timer
I just bought this new electronic toothbrush with a fancy timer to step up my teeth cleaning game. The timer makes sure I brush for the right amount of time - two minutes total, with quick breaks for every part of my mouth. The toothbrush is small but mighty, making my teeth feel fresh and clean, almost like I just left the dentist's office. But, sometimes it acts up and stops before it's done, which can get on my nerves. Still, it's doing a good job overall.
Review with most votes
Electric toothbrush
So, like, my dental hygienist was all like "you need an electric toothbrush," and I was like, "okay, cool, I'll get one!" So, I did a bit of looking aro... Read onBy: Weissnat