OnBuy - Overall Rating based on 28 reviews
Featured Reviews
Reviews (28)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Starter retinol product
I found this website when I was looking for a new retinol product to try, and I have to say I am pretty happy with the quality. It absorbed into my skin really well, didn't leave any sticky feeling, and I didn't have any issues. The price was good, the delivery was fast, and the packaging was just right. I can't wait to see how my skin looks after using this product.
Quick delivery, quality product
My first time using OnBuy was a total mess - they ran out of the item I bought and didn't even update their listing. But give it another shot and it all turned out great! Quick delivery and top-notch product. Finally, OnBuy came through and made up for it.
Incorrect product received
The supplier sent me the wrong product in my order, but I have to say, AC Global did a great job of fixing the problem quickly. However, I was pretty let down by OnBuy for not keeping a better eye on things.
Bought some paint
I bought some paint and at first it didn't arrive when expected. But after I contacted the seller, they promptly sent it the next day. They were responsive and it eventually arrived. Thank you so much!
Remote-controlled helicopter
The remote-controlled helicopter I bought is pretty awesome when it comes to how it flies - it moves well and does everything it's supposed to. But the shipping and delivery were kind of lacking. It took a long time for it to get here, which was a bit of a downer. In general, I'd say the helicopter itself is great, but the service needs some work.
Recent purchases
I like shopping at OnBuy a lot. Their stuff is always good quality and they deliver it really quickly. Everything I've bought has come in perfect condition and the packaging is well done. I've never had any problems with my orders, and I can tell they take care with how they pack everything up.
Bargain variety
I was first interested in OnBuy because they have so many great deals and you can easily pay with Klarna and Clearpay. But, my experience ended up being not so great because of all the problems I had with my deliveries. Many times, I got orders that were missing items or items were just left outside my house for days after they were supposed to arrive. I know that these issues might be more about the courier or transportation services, but it still makes me nervous to place more orders with OnBuy. It's a bummer because I was really looking forward to checking out all the amazing deals they have, but the delivery issues have kind of ruined the fun of shopping there.
iPhones returned
I bought two iPhones from OnBuy, but they arrived late, so I returned them. Now, I can't seem to get a refund and I'm really frustrated. Every time I try to contact support, I keep getting an error message and I have no idea how to get in touch with them. It's been a nightmare dealing with this and I just want my money back. Please help me, OnBuy!
Easy product selection
I gotta say, I'm super impressed with all the different kinds of stuff you can find on this website. Whether I'm hunting for new gadgets, stuff for my home, or beauty products, OnBuy has always come through for me. The sellers I've bought from have been super fast and on the ball when it comes to getting my orders out, making sure they get to me when I expect them. I really like how OnBuy puts their customers first and takes care of any problems that pop up. All in all, I think OnBuy is a great place to shop and I'll definitely be coming back for more.
Quick and easy purchase
I bought something online recently and it was so easy to find what I was looking for. The price was awesome too! It was delivered to me really fast, so I was really happy with everything. Now I always go to this website whenever I need something. If they have what I want for a good price, I'm definitely getting it from here!
Hairdryer purchase
I've bought a bunch of stuff from this company and every time has been awesome. The last thing I got was a hairdryer for my wife, and let me tell you, she's over the moon about it. It works great, looks fancy, and she thought it was way pricier than it really was. That made us both pretty pleased! It came wrapped up perfectly and showed up earlier than we thought, without any extra fees.
Quick delivery, poor communication
Even though my package arrived quickly, I found it frustrating that there was no communication about where it was. The website was easy to use, and the items I got were good quality. But, just like lots of places that use Royal Mail, my package didn't show up on time. Royal Mail said they don't deliver on Saturdays, but my package didn't come until Monday.
Doorstep delivery
I just bought something online and had it delivered to my door, but the service was pretty disappointing. The delivery person basically just dumped the package outside without letting me know or anything, which I thought was really unprofessional. I tried to get in touch with customer service to complain, but man, it was such a hassle to reach them. The whole thing left me feeling annoyed and not impressed at all. I was hoping for better from an online store, eh.
Excellent quality and variety
I gotta say, this online store really blew me away. They got tons of stuff to choose from, and the quality and prices are top-notch. I just started shopping here, but after my first buy, I know I'll be coming back for more. I'll definitely be telling my friends about this place. Thanks for making shopping so awesome.
Chair for guests
I just bought a chair from OnBuy for whenever visitors come over to crash. I was really impressed by how good quality it was and how easy it was to put together. It feels really well-built and strong, so I know it'll be a reliable piece of furniture for my guests. Plus, it's super comfy to sit on, guaranteeing a nice experience for anyone who uses it. I'm grateful for the smooth transaction and the easy process of dealing with OnBuy.
Bike lights purchase
My bike lights just took an incredible 5 weeks to arrive. I had to contact customer service several times, including OnBuy, the middlemen, Velcommendig, the seller, and EVRI, the delivery agent. The entire experience was quite frustrating, and the slow replies from customer service only made it worse. If OnBuy wishes to rival big players like Amazon and eBay, they really need to enhance their customer service effectiveness. Ultimately, time is precious, and waiting for weeks for a purchase is just not acceptable.
Return and Refund Process
It's so annoying when you order something online and it's not what you hoped for. I had a recent experience with OnBuy, and let me tell you, getting a refund was not easy at all. Right when I realized the item I got wasn't right, I wanted to send it back. But the whole return process with OnBuy was a real headache. It took them like 4 or 5 days just to get back to me about my return request. I had to wait for the seller, then wait for OnBuy to step in, and then wait some more for a final decision. I was expecting a quick and simple return process, but unfortunately, that was definitely not the case with OnBuy.
Smartwatch purchase
I just bought a smartwatch from this online store and honestly, I was super impressed. The website was really easy to use, they had a ton of options to choose from, and the prices were pretty good too. The customer service, from the moment I placed my order to when it arrived, was fantastic. They kept me updated with tracking info throughout the whole process. I would definitely suggest checking out this online shop if you're thinking of making a purchase.
Quality trainers, comfy, fantastic support, affordable
I just bought a pair of sneakers from OnBuy and I gotta say, I'm super happy with them. I work long hours on my feet, so having comfy shoes with good support is a must. These sneakers have exceeded all my expectations. The quality is top-notch, and now I don't have any foot pain after a long day at work. I totally recommend these sneakers to anyone who wants affordable, high-quality footwear.
Natural baby product purchase
I was a bit unsure at first about buying this natural baby product because the price seemed too good to be true compared to what I usually find in stores. But, after reading some really good reviews and feeling confident about the website's security, I decided to take the plunge and make the purchase. I'm happy to report that I was pleasantly surprised. The delivery was quick, the product arrived in perfect condition just like it looked online, and the quality of the product was even better than I expected. It's a great natural option for babies, and I'm a very satisfied customer who saved a lot of money by shopping on this platform. I've already told my friends about it so they can save time and money too. I'll definitely be coming back for more when I need to make another purchase.
Review with most votes
Electronic gadgets
I've bought a bunch of electronic gadgets from this website, and I gotta admit, I was a bit skeptical at first. But after a few orders, I gotta say, OnBuy is awesome. They&... Read onBy: Torp