OnBuy

OnBuy reviews

28 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
89%
Would buy here again
Ordering
8.8
Service
8.6
Pricing
8.8
Delivery
8.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Starter retinol product

10.0

"I found this website when I was looking for a new retinol product to try, and I have to say I am pretty happy with the quality. It absorbed into my..."

By: Morar Read on →
Critical

iPhones returned

4.0

"I bought two iPhones from OnBuy, but they arrived late, so I returned them. Now, I can't seem to get a refund and I'm really frustrated. ..."

By: jabari Read on →
Most Voted

Electronic gadgets

10.0

"I've bought a bunch of electronic gadgets from this website, and I gotta admit, I was a bit skeptical at first. But after a few orders, I gott..."

By: Torp Read on →

Reviews (28)

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Starter retinol product

M
Morar

16 reviews

10.0
Overall Rating
Would buy here again
Yes

I found this website when I was looking for a new retinol product to try, and I have to say I am pretty happy with the quality. It absorbed into my skin really well, didn't leave any sticky feeling, and I didn't have any issues. The price was good, the delivery was fast, and the packaging was just right. I can't wait to see how my skin looks after using this product.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Quick delivery, quality product

O
Okey McDermott

1 reviews

9.0
Overall Rating
Would buy here again
Yes

My first time using OnBuy was a total mess - they ran out of the item I bought and didn't even update their listing. But give it another shot and it all turned out great! Quick delivery and top-notch product. Finally, OnBuy came through and made up for it.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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Incorrect product received

M
Marlee Rice

1 reviews

8.0
Overall Rating
Would buy here again
Yes

The supplier sent me the wrong product in my order, but I have to say, AC Global did a great job of fixing the problem quickly. However, I was pretty let down by OnBuy for not keeping a better eye on things.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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Bought some paint

A
Alaina

11 reviews

8.0
Overall Rating
Would buy here again
Yes

I bought some paint and at first it didn't arrive when expected. But after I contacted the seller, they promptly sent it the next day. They were responsive and it eventually arrived. Thank you so much!

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

Do you already have an account?

Remote-controlled helicopter

T
Terry

25 reviews

7.0
Overall Rating
Would buy here again
Yes

The remote-controlled helicopter I bought is pretty awesome when it comes to how it flies - it moves well and does everything it's supposed to. But the shipping and delivery were kind of lacking. It took a long time for it to get here, which was a bit of a downer. In general, I'd say the helicopter itself is great, but the service needs some work.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
6.0

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Recent purchases

M
Madyson Schowalter

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I like shopping at OnBuy a lot. Their stuff is always good quality and they deliver it really quickly. Everything I've bought has come in perfect condition and the packaging is well done. I've never had any problems with my orders, and I can tell they take care with how they pack everything up.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Bargain variety

O
Osinski

17 reviews

6.5
Overall Rating
Would buy here again
Yes

I was first interested in OnBuy because they have so many great deals and you can easily pay with Klarna and Clearpay. But, my experience ended up being not so great because of all the problems I had with my deliveries. Many times, I got orders that were missing items or items were just left outside my house for days after they were supposed to arrive. I know that these issues might be more about the courier or transportation services, but it still makes me nervous to place more orders with OnBuy. It's a bummer because I was really looking forward to checking out all the amazing deals they have, but the delivery issues have kind of ruined the fun of shopping there.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery