OKA

OKA reviews

29 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
86%
Would buy here again
Ordering
9.4
Service
9.2
Pricing
8.2
Delivery
8.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Large rug purchase

9.5

"I recently bought a big rug from your store and it was a really great experience. The rug was amazing quality and it looked just like it did online..."

Critical

Sofa and prints purchase

5.0

"I had a really bad experience with customer service at this company. I ordered a sofa and prints for my home renovation, and ran into a bunch of pr..."

Most Voted

Office desk delivery

9.5

"I just bought a desk from this store and the delivery service I got was amazing. They emailed me a 2-hour window and the van showed up right on tim..."

Reviews (29)

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Home decor items

M

2 reviews

9.0
Overall Rating
Would buy here again
Yes

This store has some really great stuff, but what really impressed me was the service. The staff member was so knowledgeable and helpful, which is hard to find nowadays. It was nice to have someone who knew what they were talking about and didn't just try to sell me more things. I was grateful for the advice and recommendations, it made my shopping trip much more enjoyable.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Feature lamp and shade

G

6 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a new lamp and shade from this store and it was a great experience. The staff there, especially Nawel Dahane, were super helpful and took the time to help me pick out the perfect lamp for my place. They went above and beyond with their customer service and I really am grateful for all their help. It was an awesome shopping experience overall!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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8 cushions for garden room

T

9 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought some stuff at this shop and the folks at the Harrogate location were super nice and really knew their stuff! They gave me some great advice on interior design and helped me pick out the perfect cushions for my garden room. There were so many fabrics, textures, and colors to choose from, I was so happy with what I ended up with. Huge thanks to Carole for all her help! I'll definitely be coming back to this store again.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Furniture purchase

E

5 reviews

8.0
Overall Rating
Would buy here again
Yes

I really liked the furniture I bought, but I gotta say I was kinda bummed about how long I had to wait for it to show up. It took a whole 6 weeks for it to finally get delivered, way longer than I thought it would. But hey, the delivery drivers, Tanka and Udaya, were awesome. They were super helpful, polite, and got the furniture to my place right on time.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
6.0

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Rug purchase

M

18 reviews

6.0
Overall Rating
Would buy here again
No

I bought a rug from this company recently, and it didn't go very well. The info they gave me when I ordered was wrong, so I got pretty confused and frustrated. On top of that, their customer service was terrible. No one followed up with me, I didn't get any help when I needed it, and once I even got treated pretty rudely. I tried to change the delivery day to fit in with an appointment I had already made, but they said no. I did eventually get my rug, but the lack of communication and bad customer service while I was waiting has made me think poorly of this company. I won't be shopping here again.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

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Office desk delivery

H

2 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a desk from this store and the delivery service I got was amazing. They emailed me a 2-hour window and the van showed up right on time. Terry and Darian, the delivery guys, were so nice and professional. They took really good care of my new desk when they brought it in and put it together. They even helped me move my old desk downstairs to get rid of it. Their service was top-notch and made the whole delivery process easy and smooth.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Large order of garden furniture

E

3 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a bunch of garden furniture and I was so happy with how nice and well-made everything was. The whole shopping process was super easy and went really smoothly.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Furniture set

S

3 reviews

9.0
Overall Rating
Would buy here again
Yes

The folks working here were super nice, friendly, and really helpful when I was buying my furniture. They gave me great customer service, going through all the info and choices with me. I was really impressed by how professional and knowledgeable they were about their products.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Home decor items

V
9.0
Overall Rating
Would buy here again
Yes

I've been eyeing this place for a bit, but I finally decided to pick up some things to spruce up my room after the makeover. When I went to the store, I saw some awesome pendant lights, but they only had one of the ones I really liked. The guy working there, Jason, was really nice and he went out of his way to call all the other stores to track down the ones I wanted. He was incredible and helped me a lot. Thanks a bunch, Jason! I'll definitely be back!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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About OKA

OKA is a British luxury home furnishings retailer that specializes in furniture, lighting, and accessories for the home. The company was founded in 1999 by Annabel Astor, Sue Jones, and Lucinda Waterhouse. OKA offers a range of products that are designed in-house, drawing inspiration from various cultures and eras, with a focus on craftsmanship and quality materials. The company's offerings include a wide variety of styles, from traditional to contemporary, designed to cater to diverse tastes and home decor needs. Initially started as a mail-order catalog, OKA has since expanded its presence with multiple showrooms across the UK and an extensive online store, although it operates primarily in the UK, it has a global customer base through its online platform.

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Contact Information

166 Purchas Road

OX11 7BF Didcot

United Kingdom

📧 customerservice@oka.com

☎ +44 1235 433930

🌐 oka.com

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Last update: November 29, 2024

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