Laura Geller

Laura Geller reviews

19 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
37%
Would buy here again
Ordering
6.8
Service
6.2
Pricing
6.4
Delivery
5.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Liquid foundation starter kit

9.5

"I can't believe all the haters here! I discovered this amazing makeup brand on Facebook and thought I would try it out because I've been ..."

Critical

Foundation palette and eyeshadow purchase

4.5

"I bought a foundation palette and some eyeshadow from this company not long ago and when they finally came in the mail, they were totally crushed. ..."

Most Voted

Had a super cool time at this makeup store

10.0

"Oh my goodness, I had such a great time at that makeup store! They were really helpful and friendly when I made a mistake with my order. I was able..."

Reviews (19)

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Long wait, no updates

H

1 reviews

6.0
Overall Rating
Would buy here again
No

I ordered my stuff and man, it seriously took forever to get here. Like, it felt like a million years waiting for that package for 12 days. And to top it off, they didn't even give me a heads-up on where my stuff was or a tracking number. I was so frustrated that I had to reach out to customer service and they were no help at all. Ugh, I'm definitely not shopping from here again!

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
4.0

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Foundation palette and eyeshadow purchase

E

1 reviews

4.5
Overall Rating
Would buy here again
No

I bought a foundation palette and some eyeshadow from this company not long ago and when they finally came in the mail, they were totally crushed. I reached out to customer service and they said sorry for the hassle and promised me a refund. But it's been weeks now and I still haven't gotten any money back. I've sent them loads of emails and haven't gotten a single response. It's been really annoying and upsetting, especially because I paid good money for these items.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
2.0

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Eye shadow palette

C

6 reviews

5.5
Overall Rating
Would buy here again
No

I just bought an eye shadow palette from this brand, and to be honest, I'm really not happy with it. The colors seemed so bright in the palette, but when I put them on my eyelids, they were chalky and didn't show up well. It was a total waste of my money, and now I wish I hadn't bought it. Plus, when I tried to share my disappointment on their social media, they marked my comments as spam and harassment. That's not cool at all! Brands should be able to handle feedback from customers. I definitely won't be buying anything from them again.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
8.0

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Order never received

C

4 reviews

6.0
Overall Rating
Would buy here again
No

I'm really disappointed because I never got the stuff I ordered from this company. I tried reaching out to customer service, but couldn't talk to anyone. I followed their return process to get my money back, but still haven't seen any refund. It's frustrating not knowing what's going on and feeling like they're not being honest. I wouldn't recommend doing business with them to anyone.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Lipstick and mascara

M

7 reviews

4.0
Overall Rating
Would buy here again
No

Customer service sucks. I waited for my order for three whole weeks and didn't hear anything about it. When I finally asked, all they said was that there were more delays and didn't say when I'd get my stuff. It's frustrating and disappointing to get such crappy service.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
2.0

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Foundation, mascara, blush

P

27 reviews

6.0
Overall Rating
Would buy here again
No

I'm kinda torn about the stuff I bought recently. Didn't really like the foundation or mascara, but I'm totally in love with the blush. The foundation didn't work well with my skin and the mascara took forever to dry, making it smear on my face all day. On top of that, the packaging for these products was really cheap, all of them broke within a few weeks. I should've done more digging and checked out reviews before splurging on these. But the blush is awesome, gives me a nice natural flush on my cheeks.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
4.0

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Baked foundation purchase

A

3 reviews

7.5
Overall Rating
Would buy here again
Yes

I decided to take a risk and order the baked foundation I saw on social media. Even though I saw some bad reviews about this website, I thought I'd go for it. I was pleasantly surprised when my order arrived on the 6th day and I have to say, I really like the product! Unlike other foundations that made my lines and pores more noticeable, this one really surprised me. I will definitely order more products in the future, but maybe from a different store with a better return policy.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
8.0

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Liquid foundation starter kit

S

9 reviews

9.5
Overall Rating
Would buy here again
Yes

I can't believe all the haters here! I discovered this amazing makeup brand on Facebook and thought I would try it out because I've been searching for the perfect liquid foundation for years. I bought the starter kit and let me tell you, it made a huge difference! The coverage was fantastic, the primer also did wonders. No settling into fine lines or pores, just flawless coverage. And the delivery was really fast too. I'm thrilled with my purchase and I'll definitely be ordering again!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Pending refund

P

3 reviews

3.5
Overall Rating
Would buy here again
No

I ordered something from this company not long ago but it never showed up. I've tried reaching out to customer service a bunch of times, but still no refund. It's been pretty frustrating, especially since I was expecting better from a company with a good reputation. I'd tell other folks to think twice before spending their money here.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
2.0

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Online purchase of makeup products

C

10 reviews

5.0
Overall Rating
Would buy here again
No

I ordered some makeup online and guess what? The delivery never showed up. I didn't get my order and the company didn't even bother to let me know what's going on when I reached out. It's just not cool to take my money and leave me with nothing. Now I'm stuck with nothing to show for it and no sign of a refund. I'm feeling let down and super annoyed with how they're handling things.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

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Holiday palettes

M

6 reviews

6.0
Overall Rating
Would buy here again
No

I bought four holiday palettes from this brand the other day, but turns out two of them were the exact same. I tried contacting the brand for a refund online and even sent a letter, but got no reply. It's annoying to lose $80 because of their mix-up. I wouldn't recommend buying from a company that doesn't take responsibility for their mistakes. I'll probably switch to a different makeup brand next time.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Broken container on delivery

L

11 reviews

6.0
Overall Rating
Would buy here again
No

Sorry, but I can't give a review for the product I got from Laura Geller since the container came all smashed up. I contacted the company about it, but they said I can only review the actual product, not how it was delivered. But I think if they're in charge of shipping, they should make sure things get to us in one piece. It's frustrating to spend money on something I couldn't even use because it got wrecked on the way here.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Bought some makeup

D

5 reviews

10.0
Overall Rating
Would buy here again
Yes

I recently picked up some awesome makeup and I'm really loving it! I've been using it for a while and I think it's really great. I heard some people complaining about ordering online and delivery, but I just bought mine from a store so I didn't have any issues with that.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Baked Balanced and Brighten

D

9 reviews

3.5
Overall Rating
Would buy here again
No

I just bought the Baked Balanced and Brighten hoping for a nice glowing look, but I was so disappointed with it. It didn't work like it said it would and just made my skin look dull and flat. I tried it a few times, thinking maybe I was doing something wrong, but it was really just the product itself. It's frustrating to spend money on something that's supposed to make you look better, only to be disappointed. I wouldn't suggest this product to anyone looking for a real radiant finish.

Detailed Ratings

Order
4.0
Service
2.0
Price
4.0
Delivery
4.0

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Wrong color sent

H

22 reviews

6.0
Overall Rating
Would buy here again
No

I just bought something from the brand's website and got the wrong color. The package didn't say anything about how to return or exchange it, and now I'm pretty annoyed. I have a bunch of stuff from that brand that I bought from QVC, so I felt really let down by this experience.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Baked blush purchase

C

6 reviews

6.5
Overall Rating
Would buy here again
Yes

I recently bought a baked blush and I was really let down by how it turned out. The top part of the blush broke off from the container, and I saw that the bottom part was plastic instead of the actual blush. It was so misleading and disappointing because I've never seen a makeup product like that before. I felt really tricked by the whole thing and I won't be buying that brand again.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
6.0

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Lipstick purchase

R

1 reviews

6.5
Overall Rating
Would buy here again
Yes

The first time my lipstick order was delivered on time, but only half of it showed up. I contacted customer service about it, but the problem hasn't been fixed yet even though they got back to me. It's been a few weeks now and I still haven't received the missing items. This whole situation has been really annoying and disappointing.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
4.0

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Had a super cool time at this makeup store

N

21 reviews

10.0
Overall Rating
Would buy here again
Yes

Oh my goodness, I had such a great time at that makeup store! They were really helpful and friendly when I made a mistake with my order. I was able to return the wrong item and get a refund without any hassle. I'm excited to go back there soon!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Tinted moisturizer

T

1 reviews

8.0
Overall Rating
Would buy here again
Yes

It works well, but the coverage is super sheer, kind of like a better version of your own skin. It's great if you like a more natural look or when you're going for a low-key makeup day.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
10.0

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About Laura Geller

Laura Geller is a cosmetics company founded by Laura Geller in 1997. The company specializes in makeup products and is renowned for its innovative formulas and inclusive approach to beauty. Laura Geller products cater to a wide range of skin types, tones, and ages, emphasizing easy-to-apply and multi-functional makeup. The brand gained significant popularity for its 'baked cosmetics' line, which includes powders that are cooked to create a creamy texture, offering a weightless feel and long-lasting wear. Laura Geller has been a pioneer in bringing primer-infused, baked powder foundation to the market, focusing on quality and performance. Over the years, the brand has expanded its reach and is now available through various retailers, online platforms, and its own website, serving customers worldwide.

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Contact Information

🌐 www.laurageller.com

Categories Laura Geller

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Last update: November 29, 2024

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