Kohl's

Kohl's - Reviews and experiences

Average rating
6.6 /10
Based on 17 reviews
Oct 2023-Apr 2024
Star distribution
50
43x
39x
25x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Clothing

Service

I gotta tell ya, I bought some clothes from this store recently and man, am I ever disappointed with the whole shebang. Ordering was no problem, nice and easy, but things took a nosedive after that. Service was seriously lacking - hardly any communication or follow-up. I had to keep pestering them to find out what was going on with my order, and the responses I got were not helpful at all. And when my order did finally show up, I felt like I overpaid for what I got. Plus, the delivery took way longer than they said it would, which was a pain in the butt. All in all, I wouldn't recommend this place for buying clothes, that's for sure.

4 item order issue

Service

I'm really disappointed with the lack of customer service I got from this store. I ordered 4 items but only got 2, and when I tried to follow up on the missing ones, I got no response. It's frustrating to spend my money on products that never show up, and even more frustrating to be ignored when I try to fix it. Being blocked from logging into my account just tops off this bad experience. I'll definitely think twice before shopping here again.

Jeans purchase for an upcoming event

Service

During my recent trip to the store, I headed over to the Women's jeans section to pick up some jeans for an upcoming event. But when I got there, it was a total mess! Jeans were all over the place, making it a real challenge to find the size I needed. After a bit of searching, I finally found two pairs and made my way to the dressing room. But yikes! The dressing room was really not up to par - there were huge dust bunnies all over the floor that looked like they'd been there forever. It would be great if the store could step up their game and keep the dressing areas cleaner for a more pleasant shopping experience.

Recent clothing purchase

Service

I recently bought some clothes at the store in Springfield, and let me tell you, it was not a great experience. The place was a mess - empty shelves, stuff all over the place, and the staff looked like they were completely swamped. They weren't much help either when I needed something. It just felt like they didn't care about me as a customer.

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About Kohl's

Kohl's Corporation is an American department store retail chain, founded by Polish immigrant Maxwell Kohl as a grocery store in 1927 in Milwaukee, Wisconsin. The company transitioned to its first department store in 1962, emphasizing value and offering products ranging from clothing and footwear to bedding, furniture, and jewelry. Kohl's operates primarily in the United States, with over 1,100 locations, making it one of the largest department store chains in the country. It is known for its frequent sales, loyalty program, and the Kohl's Cash incentive, which rewards shoppers with coupons. Kohl's aims to offer branded merchandise at competitive prices, targeting middle-income shoppers with a blend of private and exclusive brand products.

Contact Information

🌐 kohls.com

Last update: November 29, 2024

Website (Partner link)

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