Kohl's

Kohl's - Reviews and experiences

Average rating
6.6 /10
Based on 17 reviews
Oct 2023-Apr 2024
Star distribution
50
43x
39x
25x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

$10 promotion credit and $5 Kohl's cash credit

App & Portal

I'm really frustrated with Kohl's and their annoying promotional credits! They keep sending me emails saying I have $10 to use by a certain date, and $5 in Kohl's cash, but when I try to use them online, they are nowhere to be found. The pin number they gave me didn't even work! I always shop at this store, and I am so fed up with their online ordering problems. Not impressed at all!

Sweatpants search frustration

App & Portal

Looking for sweatpants in my size was such a pain because the filter was all messed up. Even though I selected my size, the search results kept showing me stuff in other sizes. So I had to go through each item one by one in every color just to find what I wanted. It took forever and I was so annoyed. And to top it off, they ended up canceling my order for the sweatpants in my size because they didn't actually have them in stock. Shows there's a big problem with their system.

Online order flagged as bot

App & Portal

I had a real frustrating time the other day trying to place an order on this store's website. I've been a loyal customer for years, but this time around, their system thought I was a bot. They didn't give me any info on what to do next, so I was left feeling all mixed up and annoyed. I tried reaching out to their customer service through chat, but the person I talked to had trouble with English, which made it tough to communicate. In the end, I had to cancel my order and go somewhere else where they treated me right and got things done quick.

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About Kohl's

Kohl's Corporation is an American department store retail chain, founded by Polish immigrant Maxwell Kohl as a grocery store in 1927 in Milwaukee, Wisconsin. The company transitioned to its first department store in 1962, emphasizing value and offering products ranging from clothing and footwear to bedding, furniture, and jewelry. Kohl's operates primarily in the United States, with over 1,100 locations, making it one of the largest department store chains in the country. It is known for its frequent sales, loyalty program, and the Kohl's Cash incentive, which rewards shoppers with coupons. Kohl's aims to offer branded merchandise at competitive prices, targeting middle-income shoppers with a blend of private and exclusive brand products.

Contact Information

🌐 kohls.com

Last update: November 29, 2024

Website (Partner link)

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