KENNETH COLE

KENNETH COLE - Reviews and experiences

Average rating
6.4 /10
Based on 20 reviews
Oct 2023-Feb 2026
Star distribution
51x
43x
39x
26x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Christmas gift watch

Returns & Refunds

So, I bought my boyfriend a watch for Christmas from here, but unfortunately, he didn't like it. I decided to return it since they have a 30-day refund policy. Let me tell you, it felt like forever to get that refund. I was starting to lose hope that I would ever see my money back. But look at that, after about 40 days from the day I sent out the watch, I finally got my full refund. Gotta admit, they were pretty good at responding to my emails right away, which is why I'm giving them 4 stars.

Hoodie with a cool design

Returns & Refunds

Oh man, I made the mistake of ordering this hoodie online without even looking at the reviews. And now I'm kicking myself for it. The description on the website was so unclear, and when I tried to send it back, they charged me for "Shipping and Processing" fees. It's completely unfair! I can't believe they're getting away with this kind of thing. I won't be shopping here again, that's for sure!

Ordered a bunch of clothes

Returns & Refunds

So, I ordered some clothes online and they didn't fit, eh. I sent them back, but it's been 2 months and still no sign of my money, eh. I've tried emailing them loads and even gave them a call, but all they say is sorry, sorry, sorry with no action, eh. I really hope to get my cash back soon, otherwise I'll have to figure out some other way to get it back, eh. This whole situation has been just brutal, eh!

Big shoes

Returns & Refunds

I got these really awesome shoes online and they turned out to be way too big! I was pumped to rock them, but now I can barely even walk without stumbling. And to top it off, I can't even return them! Feels like I just wasted money for nothin'.

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About KENNETH COLE

Kenneth Cole Productions, Inc. is an American fashion house founded in 1982 by designer Kenneth Cole. The company designs, sources, and markets a broad range of footwear, handbags, apparel, and accessories under its own brand and through licensing agreements. Initially, Kenneth Cole gained attention by launching his shoe collection in a unique way, taking advantage of a loophole to showcase his first line of shoes at a major New York fashion event. Over the years, Kenneth Cole has expanded its product line and distribution, establishing itself as a globally recognized brand known for its urban sophisticated style and social consciousness. The company has also been notable for its public support of various social issues, including AIDS awareness and gun control advocacy.

Contact Information

🌐 kennethcole.com

Categories KENNETH COLE

Last update: February 20, 2026

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