KENNETH COLE - Reviews and experiences

I recently bought a pair of shoes online and I gotta say, I was pretty disappointed with how everything turned out. The shoes I received were not only the wrong color, but they were also dirty and dusty when they arrived. The quality of the shoes was not up to par at all. And when I tried to get in touch with customer service about the issue, I was not impressed. The person I talked to wasn't helpful at all and didn't offer any real solutions or even an apology for the mistake. All in all, my whole experience with this purchase was not good at all.

I purchased a watch from this place as a gift three years ago, but the strap broke. When I tried to get it fixed, I found out it's a custom design that cannot be replaced. I contacted the brand for a spare part, but they no longer make it! What a waste of money for a watch that only lasted three years. I won't be shopping here again.

I've had this old watch for ages, got it before I was even born. Still wear it every single day. Went through a lot with it, had to switch the battery a few times, even lost it once, but thank goodness I found it again. I'm 77 now and I still wear it 'cause I just adore it.

I just bought this pair of slippers from the store, and man, I was really let down by how bad they were. I shelled out way more cash for these than another pair I got somewhere else, and that old pair lasted me two whole years. These Kenneth Cole slippers? Well, they only made it two months before completely falling apart. What a letdown.

I recently bought a Kenneth Cole men's coat and man, was I ever let down by the quality! I mean, after just a year of having it and taking good care of it in my closet, all the leather stuff on it was totally wrecked. When I tried to get some help from Kenneth Cole, they sent me over to Macy's in Chicago. But guess what? Macy's wouldn't take it back because of their silly 30-day rule. I even asked if I could send the coat to Kenneth Cole for them to check out and maybe fix, but they didn't even give me an address. This whole situation has been super frustrating, and now I'm starting to wonder about how much they actually care about their products.